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Kwikfix Recruitment Services Ltd

42 Second Drove, Peterborough PE1 5XA
Kwikfix Recruitment Services Ltd Logo
Kwikfix Recruitment Services Ltd logo
Kwikfix Recruitment Services Ltd, Peterborough
Kwikfix Recruitment Services Ltd, Peterborough
Kwikfix Recruitment Services Ltd, Peterborough

Kwikfix Recruitment Services Ltd provides a highly personalised and person-centred service to ensure people with care needs are able to continue living fulfilling lives in their own homes.

In addition to providing healthcare staffing solutions, Kwikfix offers a range of home care services, including domiciliary care, learning disability and autism support, dementia support, live-in care as well as personal assistants.

Kwikfix provides balanced care through a holistic approach, promoting a healthy mind, body and spirit.

Care Provided by Kwikfix Recruitment Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £30 - £35
  • Weekly Live-in Care Fees: £1,400 - £1,600

we are able to provide care for couples

The price(s) shown are provided by the agency. Contact Kwikfix Recruitment Services Ltd for full pricing details and T&Cs.

Contact Kwikfix Recruitment Services Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Carole Kariuki (Manager)

Kwikfix Recruitment Services Ltd Reviews (29)

9.3

Kwikfix Recruitment Services Ltd has a Review Score of 9.3 (9.255) out of 10, based on 18 reviews in the last 2 years. Over all time Kwikfix Recruitment Services Ltd has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from C H (Husband of Client) published on 12 May 2023 Submitted via Website
Overall Experience
I am my wife's 24/7 carer, and unexpectedly admitted to hospital, at short notice.
A carer from Kwikfix Recruitment Services became my wife's 24-hour live-in carer.

Her service, kindness, empathy and hard work, in understanding my wife's needs is exemplary and hugely reassuring.

Reply from Carole Kariuki, Registered Manager at Kwikfix Recruitment Services Ltd

We are glad that we are of service. Thank you for your kind words.

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No Rating
Review from Annette B (Wife of Client) published on 28 December 2022 Submitted via Postal Card
Overall Experience

Overall, the care my husband receives is very good.

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Review from M R (Client / Service User) published on 28 December 2022 Submitted via Postal Card
Overall Experience
The young lady who visited me yesterday was keen to offer a good service, however, she was over-eager to give me advice rather than do her job!

I felt humiliated by her attitude as she treated me like a child, I am disabled, not senile! At least her language skills were an improvement over other carers. With a little bit of training, she could be a good carer.

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Review from Linda W (Wife of Client) published on 15 December 2022 Submitted via Postal Card
Overall Experience

Carers are usually late, or very late. Some are good, some not. All would benefit from further training. My husband, a stroke survivor, has trouble understanding some of them because of a lack of English speakers. Overall, most are pleasant and doing their best. I think some supervision would be useful as new carers seem to be thrown in the deep end far too soon. Most, but not all, are kind and courteous.

Reply from Carole Kariuki, Registered Manager at Kwikfix Recruitment Services Ltd

Thank you Linda for your feedback. We shall take this onboard and continue to improve ourselves and learn lessons. Wishing you a merry Christmas and a prosperous 2023.

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Review from S T (Wife of Client) published on 7 December 2022 Submitted via Postal Card
Overall Experience

Service very well received. Thank you.

Reply from Carole Kariuki, Registered Manager at Kwikfix Recruitment Services Ltd

Thank you for your review. Never hesitate to get in touch with us at any moment.

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Review from Caroline M (Wife of Client) published on 2 December 2022 Submitted via Postal Card
Overall Experience

Your carers should be given a medal for the work they do - they are fantastic.

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Review from Andy S (Son of Client) published on 3 November 2022 Submitted via Website
Overall Experience

On the first day started caring for our Mother, was supposed to meet us at 8am, but didn't turn up until after 9am and Mother had wandered for a walk. (I ended up giving breakfast and a cup of tea etc). We did say we need the earlier visit. This evening was supposed to be meeting them at 6pm. Must have come earlier - Mother in tears and scared. Once again another male when we wanted a Female. Shocking and for the first day when she needed to be settled into the care which she wasn't going to be used to obviously no empathy or professionalism. Well, your company has lasted 1 day with us. Your leadership team may need to reflect on what they are being communicated about the patient and why certain things are important especially when I have taken the day off work to meet you at certain times.

Reply from Carole Kariuki, Registered Manager at Kwikfix Recruitment Services Ltd

Andy S, I am particularly sorry that this matter was not brought to my attention as a leader of the company immediately. I know the 1st day sometimes has a myriad of problems and we have surely done a topsy-turvy on your view of us but I hope my team, that works hard, a lot will learn from your...  

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Review from E W (Daughter of Client) published on 31 May 2022 Submitted via Website
Overall Experience
Timekeeping is a big issue with this company, carers only staying for part of their time allocated to the service user. Arriving early and late without notification. 13 minutes or so for a 30-minute call. 20-25 minutes for a 45-minute call.
Not all carers fulfilling their caring duties. Lack of communication from the service provider/carer to the service user and their family. Personal care was a bit lapse. Shocking to say the least. Wouldn't recommend this company to look after a dog while on holiday let alone a vulnerable person.

Have sent my concerns to the manager, however, the response I got was not satisfactory in resolving the issue/concerns I had raised.

Reply from Carole Kariuki, Registered Manager at Kwikfix Recruitment Services Ltd

We appreciate the feedback given and we shall indeed look at issues raised but I would say that we are engaging and we are always listening and that is ongoing and as much as I don't agree with certain aspects of this review, I know we have the heart of care and will keep improving so that it comes across if it doesn't currently show.

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Review from Sophie B (Client / Service User) published on 11 April 2022 Submitted via Website
Overall Experience
Since February 15th and having this team the service has been poor, very poor. The carers themselves are lovely. Although if you have trouble understanding ascents and don't have the patience to communicate then I wouldn't go with them. They have one driver to move 4 carers around most days so expect up to an hour and a half sometimes 2 hours late, e.g. suppose have 9.30 am call but don't usually come until 11-11.30. When you call the office don't expect an answer for the first half hour after them being open, also they don't have VM so can't leave a message. You have to always repeat yourselves as they don't listen to requirements, e.g. asked not to have a male carer in morning or bed call when got to change but they haven't listened.

I can't go out anyway because they are always late and can't afford to miss any my 4x day care, I feel stuck in my home and can't do the exercise I need in the morning to get better due to them being late getting me out of bed. As I have got rails I can't get down.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 June 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Kwikfix Recruitment Services Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kwikfix Recruitment Services Ltd.

Meet the Team (1)

Carole Kariuki Job Title: Registered Manager Joined: 2002
Carole Kariuki
What inspired me to found Kwikfix Recruitment Services?

I grew up in a community where community spirit and care values run deep, and I was inspired to become a leader who transforms care standards and inspires others to follow. It's a chance to lead with a heart, vision and purpose- a service that believes in delivering care the way people want it- with respect, safety, understanding and compassion at every step.

I have a master's degree in Environmental Resource Management with a bias towards renewable energies. My bachelor's degree is in Chemistry. I have been an entrepreneur since 2002 and have worked to create opportunities for others. I am committed to making a positive difference to people in any way I can.

I have always enjoyed being involved in the community, from volunteering in raising money for charities to tackling environmental issues like fly-tipping to waste disposal, to turning waste into energy. At the moment, we are working on how we can use food innovation to enhance well-being for our service users.

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