Care Provided by Sure Healthcare (Leeds)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Sure Healthcare (Leeds) for full pricing details and T&Cs.
Contact Sure Healthcare (Leeds) to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Sure Healthcare
- Private Owned
Person in charge
- Lindsey Holdsworth (Manager)
Are you the Owner/Manager of Sure Healthcare (Leeds)?View your Advertising Options
Sure Healthcare (Leeds) Reviews (7)
8.5
Sure Healthcare (Leeds) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Sure Healthcare (Leeds) has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Sure Healthcare (Leeds)
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Review from J W (Son of Client) published on 19 March 2025 Submitted via Postal Card•
Overall Experience
Cannot thank this team enough for what they do for us take excellent care of my mum she has dementia and staff engage with her which is so important and mum is much happier after staff have been. She gets on so well with all of them I would not be able to work if it wasn't for staff. Very confident...
Cannot thank this team enough for what they do for us take excellent care of my mum she has dementia and staff engage with her which is so important and mum is much happier after staff have been. She gets on so well with all of them I would not be able to work if it wasn't for staff. Very confident and pleased leaving mum's care to all the team. Fantastic job. Thanks to all of you
↩Reply from Lindsey Holdsworth, RM at Sure Healthcare (Leeds)
Thank you for your kind words. I will share this with the team Kind regards Lindsey
Review from Angela P (Daughter of Client) published on 17 February 2025 Submitted via Website•
Overall Experience
This service is 5 stars, from the management down to the individual carers. The system caters for medical support when required and emergencies when needed. The carers will support in other areas also like fetching items from the local shop.
This service is 5 stars, from the management down to the individual carers. The system caters for medical support when required and emergencies when needed. The carers will support in other areas also like fetching items from the local shop.
↩Reply from Lindsey Holdsworth, RM at Sure Healthcare (Leeds)
Thank you for your kind words. I will share this with the team.Kind regards Lindsey Holdsworth
Review from Kathryn K (Daughter of Client) published on 10 September 2024 Submitted via Website•
Overall Experience
My mum has vascular dementia & Alzheimer's and I live over an hour away. When it became apparent that we would need some help in order to give her partner (and her main carer) some respite so he could get out, I was issued with a list of agencies that we could contact. I am so pleased I chose Sure...
My mum has vascular dementia & Alzheimer's and I live over an hour away. When it became apparent that we would need some help in order to give her partner (and her main carer) some respite so he could get out, I was issued with a list of agencies that we could contact. I am so pleased I chose Sure Healthcare.
From the initial meeting and subsequent interactions with management and carers, it's clear that they actually want the best for my mum and they endeavour to provide continuity of care.
Lines of communication are open and excellent.
From the initial meeting and subsequent interactions with management and carers, it's clear that they actually want the best for my mum and they endeavour to provide continuity of care.
Lines of communication are open and excellent.
I would not hesitate to recommend them to anyone who finds themselves in a similar situation.
↩Reply from Lindsey Holdsworth, RM at Sure Healthcare (Leeds)
Thank you for your kind words. I will share this with the team. Kind regards Lindsey Holdsworth
Review from Steve C (Husband of Client) published on 3 April 2024 Submitted via Website•
Overall Experience
Excellent service would be recommended to anyone, the staff is professional, friendly, knowledgeable, courteous, and trustworthy, and their friendly approach soon puts you at ease, they have made my wife’s life a lot easier and comfortable.
Excellent service would be recommended to anyone, the staff is professional, friendly, knowledgeable, courteous, and trustworthy, and their friendly approach soon puts you at ease, they have made my wife’s life a lot easier and comfortable.
Review from Jean J (Sister of Client) published on 3 April 2024 Submitted via Website•
Overall Experience
The experience we have had with Sure Health Care has been excellent no complaints at all about the standard of care they give. The staff has been second to none my sister was well cared for and accepted the care the staff gave. It was reassuring to me that my sister was accepting of the help they...
The experience we have had with Sure Health Care has been excellent no complaints at all about the standard of care they give. The staff has been second to none my sister was well cared for and accepted the care the staff gave. It was reassuring to me that my sister was accepting of the help they took time and gave encouragement to her so she could do as much as possible herself. To both my brother-in-law and myself they were both friendly and polite and were always they with a smile. I would highly recommend sure healthcare to anyone who needs care.
Review from Florence R (Client / Service User) published on 9 January 2024 Submitted via Postal Card•
Overall Experience
My experience with Sure Healthcare has so far been pleasant. I have found the staff that come to see me to asses me very thorough and have listened to my needs. My carers are very lovely, listen to me and are gentle. All in all, lovely.
My experience with Sure Healthcare has so far been pleasant. I have found the staff that come to see me to asses me very thorough and have listened to my needs. My carers are very lovely, listen to me and are gentle. All in all, lovely.
Review from Janice N (Daughter of Client) published on 29 June 2023 Submitted via Website•
Overall Experience
All the staff are really pleasant and helpful; they always go the extra mile to help my mum. They treat her with dignity and respect and always make sure she is comfortable - she really looks forward to their daily visits.
All the staff are really pleasant and helpful; they always go the extra mile to help my mum. They treat her with dignity and respect and always make sure she is comfortable - she really looks forward to their daily visits.
↩Reply from Will Draper, Director at Sure Healthcare (Leeds)
Thank you for your lovely feedback; we're delighted to hear that your mum enjoys our visits so much. We will be sure to pass this on to the wider team!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 December 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Sure Healthcare (Leeds).
Awards / Recognitions (2)
- 24 Jun 2021Recipient: Sure Healthcare
- 22 Dec 2020Recipient: Sure Healthcare
Accreditations
There are no accreditations posted yet for Sure Healthcare (Leeds).
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Sure Healthcare (Leeds)
How many Carers does Sure Healthcare (Leeds) employ?
Sure Healthcare (Leeds) employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sure Healthcare (Leeds) to verify any information. View our terms and conditions. Sure Healthcare (Leeds) has a Basic Service -what a Basic Service includes.