Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)

The Old Rectory, Main Street, Glenfield, Leicester LE3 8DG
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9.6 21 Reviews
  • Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch), Leicester
My Homecare Leicester is a home care agency aimed to provide personal care and support to people in their own homes. They are committed to provide passionate and person-centred care tailored to meet the individual needs of the clients to enable them to live safely and comfortably in their own homes.

Staff are well trained, motivated and flexible to work around you to deliver high quality care and support.

Care assessment and needs are assessed by experienced staff ensuring the individual care package is delivered to suit the care needs of the clients.
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Care Provided by Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29
  • Weekly Live-in Care Fees: from £1300

Please contact us for more information.

These prices are only a guideline, please contact Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) to find out the exact price for your requirements.

Contact Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Leji Oommen (Registered Manager)

Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) Reviews (21)

9.6

Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) has a Review Score of 9.6 (9.644) out of 10, based on 9 reviews in the last 2 years.
Over all time Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) has 21 reviews.

Overall Experience
  • 17
  • 3
  • 0
  • 1
  • 0
Date Published
  • 21
  • 3
  • 8
  • 9
  • 12
Reviewer Connection to Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
  • 7
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Mary C (Daughter-in-law of Client) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted with this care agency. Care is being provided in a kind, courteous and attentive matter.
The care provided enables my parents-in-law to start their day in the best possible manner.
Punctuality and attention to detail observed on a daily basis.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)Thanks, Mary, it's been a pleasure helping your parents-in-law and we continuously work hard to provide quality care and support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) is calculated as follows: ( (51 Excellents x 5) + (3 Goods x 4) ) ÷ 54 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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