Over all time MJ Home Care Staffing Ltd has 2 reviews.
Overall Experience
1
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0
0
1
Date Published
2
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0
2
Reviewer Connection to MJ Home Care Staffing Ltd
1
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Total of 2, showing 1-2
Review from S F (Grandmother of Client) published on 24 January 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Fantastic service, enabling my disabled grandson to live in his own home with 24/7 care. The management have been responsive and supportive. All the carers are wonderful and make his life a very active and happy one. I can't thank them enough, it's changed his life and given us complete peace of mind.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Granddaughter of Client) published on 14 December 2022
Submitted via Website • Report
Overall Experience1.0 out of 5
Absolutely awful care company! Do not use this company. They do not care. They just rush in, give food that they can't cook, and then go. They do not spend the correct time with the person, they would rather sit in their car. They leave the place in a mess, and do nothing to help keep things clean.
They do the bare minimum. They don't turn up when they should, and even after complaining they don't change. They give you a rota that is constantly changed and do not tell you. Lots of different carers mostly young men without care experience. They leave vulnerable people hours without food, causing anxiety and stress to vulnerable people. They say they have done things that they haven't done, especially to people who can't speak for themselves. Their lack of care is leaving vulnerable people without the care they need in their later life. I cannot stress enough how awful this company is. Please do not use them. If you use them your precious family member will not be cared for.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
7 Sep 2022
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about MJ Home Care Staffing Ltd
What Type of Services does MJ Home Care Staffing Ltd offer?
MJ Home Care Staffing Ltd offers Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MJ Home Care Staffing Ltd to verify any information. View our terms and conditions. MJ Home Care Staffing Ltd has an Basic Service - more info.