Health & Alliance Home Care

We wouldn't hesitate to use them again.

We have been using this care firm for 3 years, and they have always been very kind, caring and understanding to my husband's needs. They always do their best for him, even when sometimes are a bit challenging. I would definitely recommend this company.

I am incredibly grateful for the exceptional care my mum received from Health and Alliance Home Care. The very first day the caregivers displayed kindness and professionalism that put both my mum and our family at ease. The staff were attentive and truly listened to my mum's needs, ensuring she felt comfortable and respected. Communication with Health and Alliance was seamless. Thank you.

Health & Alliance Home Care staff were all very supportive and helped my mom as much as they could. They listened to her wishes and helped her with dignity, they made her laugh and put her first, which is all we could have asked for. They always had time to chat with the family, and their visits will be missed. Thank you for all your support over the years.

The carers were lovely and friendly and did everything that we have asked of them. Wasn't sure how my mother in law would be with them, but needn't have worried.

My experience of Health and Alliance has been overwhelmingly positive. Although there have been quite a lot of new carers over the last 12 months all have been caring and helpful. Most importantly my mum has felt comfortable with them and they are always willing to provide help whenever needed. Coupled with the responsive and efficient Office Team who are always willing to adapt the care plan as required, I would recommend.

Thank you for the support you've given us, for being so kind and caring, and for taking some of the stresses away that caring for a loved one can bring!

My carers are all lovely as people say, they came in as strangers and leave as friends.

Thank you for your care and support for us all.

My mum is very happy with the care provided. She really likes the carers and finds them really helpful and caring. They cook for her and are flexible with other things she may need. Thanks very much.

The carers that come to Mum are always very supportive, caring and professional in their manner and have built up a real rapport with Mum. Mum feels comfortable and secure in their visits as do I which are regular and timely. It's reassuring to know the carers are reliable and always alert me to any changes they may notice in Mum which enables us to get on top of things at an early stage.

They even helped when the ambulance had left and packed my wife's overnight bag - amazing. It seemed as though the whole company gelled, from the girls on-site to the management ringing to ask how I was. I am so glad that this company is caring for my wife. If you need a company to care for your loved ones then I would highly recommend these guys. Thank you.

A good provider of home care, all the basics covered. Nice, friendly, caring staff who get to know their clients. Great that the same carers are attending. Able to handle situations when a doctor or ambulance is required. Easy to communicate with caring and office staff.

The staff from Health and Alliance are always on time and are courteous, friendly and welcoming. They always put me at ease and respect my wishes and values. I have tried other care companies but Health and Alliance have always been the most professional.

Health and Alliance are a fantastic care company. They have been looking after a friend of mine for years and he loves every one of them who comes in the house. They are fantastic. Carers I highly recommend them as they can't do enough for him thank you very much

Every member of staff, we had contact with was amazing and supportive. Initially, my husband felt he did not need any particular care, but the staff were happy to talk to us and allay any of our fears/worries. It gave them a chance to understand how we coped with things, and in return, it gave us a chance to get to know them. When my husband's illness started to progress quite quickly, they understood what care he needed and assisted in making him as comfortable as possible. He tried to remain as independent as possible. But it was lovely that we had support.

Health and Alliance Home Care give a prompt and efficient service. They are also polite to me and give a good service of care.

Health Alliance Homecare started to visit in September 2023, and over the course of time, they have come to get to know us and the care they give is exceptional. Nothing is too much trouble for their caring staff.

So pleased we found this company and have been very satisfied with the 3 and a half years they've been coming to us.

I found Health & Alliance Home Care online and from the moment I contacted them to explain the situation they were helpful, friendly, and fully understanding of our situation. Care was mobilised very quickly (the family did the first few days) and he now has a small team of people who he and Mom have got to know well and who attend morning and evening to assist with his personal care (and indeed anything else that needs doing including chatting with Mom!). The care has allowed my parents to retain their independence in their own home and has provided the family with much-needed reassurance at a difficult time. Thank you!