





A very warm welcome to everyone!
Below is a little insight to the company...
Health and Alliance Home Care was founded by a family with a vision and intention to create a care company with a difference, one that always puts the service user at the heart of what they do... a company that goes above and beyond all expectations... services don’t stop at care, they offer home maintenance for the elderly......
Care Provided by Health & Alliance Home Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28.80 - £30.80
To be discussed.
Contact Health & Alliance Home Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Owner
- Health & Alliance Home Care Ltd
- Private Owned
Person in charge
- Abigail Forrester (Managing Director)
Health & Alliance Home Care Reviews (41)
Health & Alliance Home Care has a Review Score of 9.7 (9.681) out of 10, based on 18 reviews in the last 2 years.
Over all time Health & Alliance Home Care has 41 reviews.
I wouldn't hesitate in recommending you. Once again thank you for all your wonderful care of my husband.
I want to thank you very much for all the kindness and care you have given my husband. Each one of you has interacted with him even though he has difficulty talking. He felt he was in safe hands. Your carers were so calm that passed to my husband which took some of the burden off me. We as a family can't thank you enough.
Kind Regards.
Excellent care.
An absolutely positive experience - very straightforward company to deal with from the initial first phone call to the daily care received. Made a very quick transition for my beautiful father much easier with prompt, efficient and caring staff. I cannot fault any of the staff. the have all bee supportive and professional. This company is by far the best we have used and I would recommend their service to anyone.
Kind Regards.
All of the carers are very professional and friendly and take care of Mum's needs. Communications with the management and offices are easy and good. The company are proactive in updating the family with any matters arising that they feel are relevant, which is a comfort to know.
Thank you to all the hard-working carers in the team that look after Mum.
Thankyou for this lovely review. We are so happy to hear this feedback.
We paid for additional waking night care when Dad was struggling with flu. It gave us peace of mind and the attention given was empathetic and caring.
Kind Regards
Abigail
Thank you all at Health & Alliance Home Care.
Kind Regards
Very pleased. Helpful. Would recommend to others.
Kind Regards.
I have a lady come in three times a week and her disposition and sunny nature make these visits highlights of the week. I do not know how I could cope without her - as a representative of Health & Alliance she is the best possible advert they could wish for!
Kind Regards.
Very good service all round. Yes, I would recommend your service to others.
Kind Regards.
We have no complaints, the girls are all doing their best to be there for Mum. It's just so hard to know what she wants or needs, grateful for all you're doing.
Kind Regards.
My grandparents are happily satisfied with the health and social care provided by Health & Alliance Home Care. Personal thanks to the dedicated staff you have. Kind regards.
Thank you for your review, much appreciated. Kind Regards.
My parents are very happy with the service provided by staff at home care. They are always polite and professional.
Kind Regards.
I am very pleased with the care given to my mum. Mum suffers with Alzheimer which makes it very difficult for us living in Germany. The Carers do their utmost to help and often go even a step further then they need. When I call them with my worries there is always someone there with an open ear and often suggestions of how we can help further.
Kind Regards.
We are so grateful for the care provided to my dad. All carers were so diligent and caring thank you so much.
Kind Regards.
We can't thank Health & Alliance Home Care enough for their continued support.
Kind Regards
From the start of Moms care they have been kind, professional and considerate to both Mom and the family. We were already impressed with the reliable service and care they were providing. Then following a short hospital stay and then a surprise release Christmas eve the team went above and beyond to accommodate Moms extra care and made sure it was implemented immediately. We didn't have to worry about a thing as the transition for extra care was seamless we can't thank them enough. It is so comforting to know that Mom is safe and cared for in her own home where she wanted to be and that all her needs are being met. She looks forward to their visits and it is so lovely to see Mom happy and content. It feels like the team are part of our family. Nothing is ever too much trouble we highly recommend their services to others - we thank you all.
Kind Regards.
We were very well matched to our needs and the carer allocated to us. Certainly don't want to be cared for by any other person. Much appreciate having the same carer.
Kind Regards.
More than happy with all that was done for husband. Will recommend you all always. Thank you again for all of the support you gave.
Kind Regards.
I care my husband who has dementia. I first contacted Health & Alliance Home Care in 2020 when I was having surgery as a day patient and needed someone to look after my husband, Health & Alliance Home Care were the only company who would offer a one-off visit. Since then I have used them to have a regular weekly night off to go to my choir. I have found the staff to be proficient, caring, helpful and cheerful. The look after my husband very well and I can relax knowing he is in good hands.
Kind Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 October 2024- Caring Good
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Health & Alliance Home Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Health & Alliance Home Care.
Meet the Team (12)
Abigail is the Managing Director and Owner of Health and Alliance. She brings a wealth of experience within the care sector and a passion to achieve a dream through her strength and determination to make a difference within the care industry.
Louise is the Registered Manager for Health and Alliance, who brings over 17 years of experience within the care sector. She has a fountain of knowledge of all aspects of care and demonstrates a proactive management style.
Emma has recently been promoted to Field Supervisor at Health & Alliance Home Care. Emma is very experienced in the care industry, with a background in the ambulance service. Emma has a brilliant relationship with all our Service Users & Care Givers. Emma supports and guides all caregivers while out working and supports the management team. Emma has a bubbly personality and is very professional. Emma has completed her Level 3 Diploma in Heath and Social Care and is currently completing her Level 4 Lead Practitioner in adult care.
Lily has recently been promoted to a Field Supervisor at Health & Alliance Home Care. Lily has her Level 3 in Health & Social Care, and is now currently completing her Level 4 practitioner in adult care. Lily started on work experience and has progressed over the last couple of years. Lily is really supportive of other staff; she's hardworking and a great team player.
Louise has previously worked for Health and Alliance as a Senior. Louise has now returned to the team and is a Field Supervisor. Louise has years of experience and knowledge and is a valuable member of the team. Louise is caring and treats everyone with respect.
Nicola is a Care Giver at Health & Alliance Home Care. She has been in the care industry for over 12 years, and she has a wide range of knowledge within this sector. Nicola is gently spoken, approachable and diligent within her role.
Mya came to Health and Alliance for work experience. Once she had completed this, she remained as part-time staff. Mya has now left school and has become a full-time member of staff. Mya has chosen to have a career in Health and Social Care. She is caring, keen to learn and is enjoying her new adventure.
Colin has years of experience working in the care industry in care homes. He is caring, hardworking, supportive to all staff and is enjoying his new experience working in domiciliary care.
Paige has recently joined the Health and Alliance Team. Paige is new to the industry, and in a short time, she has learnt, gained knowledge and has shown great initiative. Paige is caring and has already built great relationships with clients and staff.
Amber is our newest recruited member, she is new to care, and she is excited to be a part of the team. Already, Amber has made a great impression on all our clients.
Emily is our newest member of the team, she is caring and compassionate and is keen to start her journey with Heath and Alliance Home Care.
Alex was part of our team and left to pursue other interests, we are happy that Alex has returned to join our team once again. Alex is experienced and caring and loves his role as a care giver.
Frequently Asked Questions about Health & Alliance Home Care
How many Carers does Health & Alliance Home Care employ?
Health & Alliance Home Care employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Health & Alliance Home Care to verify any information. View our terms and conditions. Health & Alliance Home Care has an Enhanced Service - more info.