





A very warm welcome to everyone!
Below is a little insight to the company...
Health and Alliance Home Care was founded by a family with a vision and intention to create a care company with a difference, one that always puts the service user at the heart of what they do... a company that goes above and beyond all expectations... services don’t stop at care, they offer home maintenance for the elderly......
Care Provided by Health & Alliance Home Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28.80 - £30.80
To be discussed.
Contact Health & Alliance Home Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
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Good to Know
Owner
- Health & Alliance Home Care Ltd
- Private Owned
Person in charge
- Abigail Forrester (Managing Director)
Health & Alliance Home Care Reviews (41)
Health & Alliance Home Care has a Review Score of 9.7 (9.681) out of 10, based on 18 reviews in the last 2 years.
Over all time Health & Alliance Home Care has 41 reviews.
We have been using this care firm for 3 years, and they have always been very kind, caring and understanding to my husband's needs. They always do their best for him, even when sometimes are a bit challenging. I would definitely recommend this company.
Thank you for this lovely review, we are happy to hear you have been satisfied with the care received over the last 3 years.
I am incredibly grateful for the exceptional care my mum received from Health and Alliance Home Care. The very first day the caregivers displayed kindness and professionalism that put both my mum and our family at ease. The staff were attentive and truly listened to my mum's needs, ensuring she felt comfortable and respected. Communication with Health and Alliance was seamless. Thank you.
Health & Alliance Home Care staff were all very supportive and helped my mom as much as they could. They listened to her wishes and helped her with dignity, they made her laugh and put her first, which is all we could have asked for. They always had time to chat with the family, and their visits will be missed. Thank you for all your support over the years.
Kind Regards
The carers were lovely and friendly and did everything that we have asked of them. Wasn't sure how my mother in law would be with them, but needn't have worried.
My experience of Health and Alliance has been overwhelmingly positive. Although there have been quite a lot of new carers over the last 12 months all have been caring and helpful. Most importantly my mum has felt comfortable with them and they are always willing to provide help whenever needed. Coupled with the responsive and efficient Office Team who are always willing to adapt the care plan as required, I would recommend.
Thank you for this lovely review, we are pleased to hear you are happy with the service provided. Kind Regards.
We chose Health and Alliance following recommendations and from research, as an alternative to residential respite care for the first time to allow us a family holiday. Everything we discussed was implemented without issue, my mom's needs were completely taken care of, and the team were so friendly and caring they cannot be faulted. As a carer, I felt completely reassured and have made further bookings for ad hoc care as a result.
Thank you for the support you've given us, for being so kind and caring, and for taking some of the stresses away that caring for a loved one can bring!
Thank you so much for this lovely review, we are so pleased to hear how happy you are with the overall service. Kind Regards.
My carers are all lovely as people say, they came in as strangers and leave as friends.
Thank you for this lovely review. We are happy to hear you are pleased with the carers that attend. Kind Regards
They are punctual and will stay over their time if necessary.
We like to think of the care team as extended family.
Thank you for your care and support for us all.
Thank you so much for this lovely review, we are pleased to hear you are happy with the care service provided. Kind Regards
My mum is very happy with the care provided. She really likes the carers and finds them really helpful and caring. They cook for her and are flexible with other things she may need. Thanks very much.
Thank you so much for this review. We are pleased to hear that Mum is happy with the care provided. Kind Regards
The carers that come to Mum are always very supportive, caring and professional in their manner and have built up a real rapport with Mum. Mum feels comfortable and secure in their visits as do I which are regular and timely. It's reassuring to know the carers are reliable and always alert me to any changes they may notice in Mum which enables us to get on top of things at an early stage.
Thank you so much Mel for this lovely review. We are so pleased to hear you are happy with the care service provided. Kind Regards
They even helped when the ambulance had left and packed my wife's overnight bag - amazing. It seemed as though the whole company gelled, from the girls on-site to the management ringing to ask how I was. I am so glad that this company is caring for my wife. If you need a company to care for your loved ones then I would highly recommend these guys. Thank you.
Thank you so much for this lengthy, lovely review. We are so pleased to read this incredible review. Kind Regards
A good provider of home care, all the basics covered. Nice, friendly, caring staff who get to know their clients. Great that the same carers are attending. Able to handle situations when a doctor or ambulance is required. Easy to communicate with caring and office staff.
Thank you so much for this lovely feedback. We are so pleased that you're happy with the service provided. Kind Regards
The staff from Health and Alliance are always on time and are courteous, friendly and welcoming. They always put me at ease and respect my wishes and values. I have tried other care companies but Health and Alliance have always been the most professional.
Thank you so much for this review. We are so pleased to hear you are happy with the care provided. Kind Regards
Health and Alliance are a fantastic care company. They have been looking after a friend of mine for years and he loves every one of them who comes in the house. They are fantastic. Carers I highly recommend them as they can't do enough for him thank you very much
Thank you so much for this lovely review. We are so pleased to hear you are happy with the care service provided.
I had always managed to care for my husband over the last 8 years, but, due to a deterioration in his health, I was unable to continue at the same level.
Every member of staff, we had contact with was amazing and supportive. Initially, my husband felt he did not need any particular care, but the staff were happy to talk to us and allay any of our fears/worries. It gave them a chance to understand how we coped with things, and in return, it gave us a chance to get to know them. When my husband's illness started to progress quite quickly, they understood what care he needed and assisted in making him as comfortable as possible. He tried to remain as independent as possible. But it was lovely that we had support.
Thank you so much for this lovely review, we are glad we were there when you needed us most. Kind Regards
Health and Alliance Home Care give a prompt and efficient service. They are also polite to me and give a good service of care.
Thankyou for this amazing review, it's lovely to hear that your happy with the care provided. Kind Regards
Health Alliance Homecare started to visit in September 2023, and over the course of time, they have come to get to know us and the care they give is exceptional. Nothing is too much trouble for their caring staff.
Thank you so much for this positive review. It's so lovely to hear that you are happy with the care provided. Kind Regards.
So pleased we found this company and have been very satisfied with the 3 and a half years they've been coming to us.
Thank you for this lovely review. It's so nice to hear that you are happy with the service provided over the last 3 years. Kind Regards.
I found Health & Alliance Home Care online and from the moment I contacted them to explain the situation they were helpful, friendly, and fully understanding of our situation. Care was mobilised very quickly (the family did the first few days) and he now has a small team of people who he and Mom have got to know well and who attend morning and evening to assist with his personal care (and indeed anything else that needs doing including chatting with Mom!). The care has allowed my parents to retain their independence in their own home and has provided the family with much-needed reassurance at a difficult time. Thank you!
Kind Regards.
Health and Alliance provide excellent care. I always feel reassured that my mother will be well looked after. She always looks forward to her visits and is very fond of the carers who attend to her.
Kind Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 October 2024- Caring Good
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Health & Alliance Home Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Health & Alliance Home Care.
Meet the Team (12)
Abigail is the Managing Director and Owner of Health and Alliance. She brings a wealth of experience within the care sector and a passion to achieve a dream through her strength and determination to make a difference within the care industry.
Louise is the Registered Manager for Health and Alliance, who brings over 17 years of experience within the care sector. She has a fountain of knowledge of all aspects of care and demonstrates a proactive management style.
Emma has recently been promoted to Field Supervisor at Health & Alliance Home Care. Emma is very experienced in the care industry, with a background in the ambulance service. Emma has a brilliant relationship with all our Service Users & Care Givers. Emma supports and guides all caregivers while out working and supports the management team. Emma has a bubbly personality and is very professional. Emma has completed her Level 3 Diploma in Heath and Social Care and is currently completing her Level 4 Lead Practitioner in adult care.
Lily has recently been promoted to a Field Supervisor at Health & Alliance Home Care. Lily has her Level 3 in Health & Social Care, and is now currently completing her Level 4 practitioner in adult care. Lily started on work experience and has progressed over the last couple of years. Lily is really supportive of other staff; she's hardworking and a great team player.
Louise has previously worked for Health and Alliance as a Senior. Louise has now returned to the team and is a Field Supervisor. Louise has years of experience and knowledge and is a valuable member of the team. Louise is caring and treats everyone with respect.
Nicola is a Care Giver at Health & Alliance Home Care. She has been in the care industry for over 12 years, and she has a wide range of knowledge within this sector. Nicola is gently spoken, approachable and diligent within her role.
Mya came to Health and Alliance for work experience. Once she had completed this, she remained as part-time staff. Mya has now left school and has become a full-time member of staff. Mya has chosen to have a career in Health and Social Care. She is caring, keen to learn and is enjoying her new adventure.
Colin has years of experience working in the care industry in care homes. He is caring, hardworking, supportive to all staff and is enjoying his new experience working in domiciliary care.
Paige has recently joined the Health and Alliance Team. Paige is new to the industry, and in a short time, she has learnt, gained knowledge and has shown great initiative. Paige is caring and has already built great relationships with clients and staff.
Amber is our newest recruited member, she is new to care, and she is excited to be a part of the team. Already, Amber has made a great impression on all our clients.
Emily is our newest member of the team, she is caring and compassionate and is keen to start her journey with Heath and Alliance Home Care.
Alex was part of our team and left to pursue other interests, we are happy that Alex has returned to join our team once again. Alex is experienced and caring and loves his role as a care giver.
Frequently Asked Questions about Health & Alliance Home Care
How many Carers does Health & Alliance Home Care employ?
Health & Alliance Home Care employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Health & Alliance Home Care to verify any information. View our terms and conditions. Health & Alliance Home Care has an Enhanced Service - more info.