Caremark Three Rivers

5 Greenway Parade, Chesham HP5 2DA
Review Us
9.5 26 Reviews
  • Caremark Three Rivers, Chesham
Caremark Three Rivers provides a professional yet personal home care service with the aim to ensure people can remain independent in their own homes.

They can accommodate a range of needs, including old age, dementia, physical and learning disabilities, chronic conditions, end of life care and support following a stay in hospital.

Areas covered include Three rivers and Chiltern and services can be provided from a few hours per session to full-time, live-in care.

Care Provided by Caremark Three Rivers

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.95
  • Weekly Live-in Care Fees: from £1450

These prices are only a guideline, please contact Caremark Three Rivers to find out the exact price for your requirements.

Contact Caremark Three Rivers to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Three Rivers to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Gabriela Lar (Manager)
9.5

Caremark Three Rivers has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years.
Over all time Caremark Three Rivers has 26 reviews.

Overall Experience
  • 26
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Date Published
  • 26
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  • 6
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Reviewer Connection to Caremark Three Rivers
  • 21
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Total of 26, showing 1-20
Review from Simon C (Client) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is kind and caring. Office staff are very helpful.
Reply from Nirmal Patel, Managing Director at Caremark Three RiversThank you so much for your wonderful review! It means a lot to our team to know that we're meeting your needs and expectations. Thank you again for your trust and support!
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Review from D S (Client) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, care is friendly, helpful and kind. Office staff are friendly and always helpful and I have reason to be very grateful for the help I received between the staff in the office and carers getting me help from my doctor.
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Review from R F (Brother of Client) published on 7 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark have been providing 24-hour care to my sister for the last 30 months and continue to do so. I would like to say how impressed I have been with every aspect of the care that has been provided. The management has been extremely diligent in ensuring that my sister's carers are supported in every
way. The standard of care itself has been exceptional with the carers that Caremark have provided. There has been a high continuity with the carers which has reassured my sister as she is unsettled by any change. These carers have had to adapt to my sister's increasing immobility and have done so with grace and cheerfulness. My sister has not always found life easy but the overall positive care she continues to receive has enabled her to have real peace of mind. I’m writing this because I want to acknowledge the excellence of her continuing care over this time.
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Review from Wendy B (Client) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy with my care.
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Review from Bernard R (Client) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care was very good.
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Review from Phil N (Son of Client) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has remained in the home he loves due to the friendly and professional care from Caremark. His level of care has increased from two visits per day, to three per day, and now a 24/7 live-in carer. All those who know him have remarked how my father has transformed in his engagement, conversation
and demeanour. He really enjoys his care visits and the wonderful, positive nature of the carers. I also liaise frequently with the office team, and they too are wonderfully professional and personable. I am so glad we went down the homecare route with Caremark, rather than exploring a care home.
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Review from Beth D (Daughter-in-law of Client) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been always been happy with the carers who looks after our father. They are friendly and helpful and always check on how he is doing. They are very supportive to myself, which I really appreciate! They were so good when he had his fall back in July. The admin team are an amazing team, I feel
they are very helpful and very supportive to me.
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Review from Julie L (Daughter of Client) published on 6 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum received care through Caremark (Three Rivers) for a couple of years. For some of this time, Mum had carers coming in to provide meals, medication and help with personal care. The carers were kind and professional, and they got to know Mum’s preferences and routines, helping her to remain as independent
as possible.
Mum also had a full-time live-in carer for a few months, and this was also a very positive experience.
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Review from Dorothy S (Client) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers are excellent. No complaints on anything.
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Review from Barry T (Client) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the professional approach to the process. I am delighted with the help I receive.
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Review from Mervyn T (Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing too much trouble to do household jobs.
Only 2 carers are a bit unhelpful.
Excellent, would recommend.
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Review from Sylvia S (Client) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good service, I am very pleased.
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Review from Nicholas O (Client) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory.
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Review from Alan T (Client) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care.
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Review from R H (Client) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I get a very good service and my carers are friendly and adequate. Thank you.
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Review from Anita E (Client) published on 27 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and always happy to see them. Nothing is too much trouble for them, got me through difficult times.
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Review from Peter G (Client) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service has been excellent. I have no complaints.
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Review from Pamela R (Client) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never been let down and the care is very good.
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Review from Michael K (Client) assisted by family/friend published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, went well; everything was explained well, and happy with everything.
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Review from Alan C (Client) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very appreciative of all your professional and compassionate carers.
I look forward to when they come.
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Current Review Score: 9.5 (9.494)

Overview of Review Score

The Review Score of 9.5 (9.494) out of 10 for Caremark Three Rivers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Caremark Three Rivers is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) ) ÷ 36 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Three Rivers is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (6)

Nirmal

Nirmal Patel

Job Title: Managing Director Joined: 2021

Nirmal is an MBA-qualified Management Consultant, with over 25 years experience in Banking and Finance prior to joining Caremark. He oversees Finance, Corporate Governance, and Business Strategy.

Gabriela

Gabriela Lar

Job Title: Care Manager Joined: 2017

As a Care Manager, Gabby is passionate about delivering high-quality care. Gabby has successfully completed NVQ Level 2 and Level 3 and is currently working towards her NVQ Level 5 in Leadership and Management in Health and Social Care.


Gabby joined Caremark in 2017 as a Care Support Worker and worked her way up to become a Care Quality Leader, Field care supervisor and later, Care Manager in March 2024.


Gabby thrives on providing high-quality service to our customers and feels honoured to be part of a company which shares the same values and passion for care that she has.

Louise

Louise Swift

Job Title: Field Care Supervisor Joined: 2018

Louise began her career in the care industry as a Care assistant, quickly demonstrating her dedication and skill. Her hard work and commitment led to her promotion to Field Care Supervisor.


In November 2018, Louise joined Caremark, where she continues to excel in her role.


Louise holds NVQ levels 2 and 3 in Health and Social Care, reflecting her extensive knowledge and expertise. Outside of work, she enjoys spending quality time with her family, exploring new places, and going on holidays.

Florin

Florin Simbotin

Job Title: Field Care Supervisor Joined: 2021

Florin began his career as a Military Police Officer in the Army before transitioning to the care sector in 2017 as a Care Assistant with another company.


In 2021, he joined Caremark as a Care Assistant and was quickly promoted to Care Quality Leader and then to Field Care Supervisor.


Florin enjoys working with both adults and children, and his sense of humour helps him build strong relationships with clients and carers alike.

Sophie

Sophie Hutton

Job Title: Care Coordinator Joined: 2024

Sophie, our dedicated care Coordinator brings a wealth of experience and compassion to our team.


Starting her career as a child care practitioner, Sophie developed a strong foundation in understanding the unique needs of children and families.


With a keen eye for detail and a heart for service, Sophie has seamlessly transitioned into the role of Care Coordinator, where she continues to make a significant impact.


Sophie works tirelessly to ensure that every individual receives personalised attention and care to meet their specific needs.

Indi

Indi Panagoda

Job Title: HR & Marketing Assistant Joined: 2019

Indi, our Hr & Marketing Assistant, whose journey in the care industry began in 2011, Started as a Care Assistant with another company.


Indi joined Caremark in 2019 bringing her expertise and passion for caregiving to our team. Her hard work and commitment led to her progression into office roles and to becoming an HR & Marketing Assistant at Caremark.


Indi plays a crucial role in recruiting and supporting staff, ensuring the highest standards of care. With a comprehensive understanding of both frontline care and the inner workings of the office, Indi brings a unique and valuable perspective to her current role.

Frequently Asked Questions about Caremark Three Rivers

What Type of Services does Caremark Three Rivers offer?

Caremark Three Rivers offers Home Care.

How many Carers does Caremark Three Rivers employ?

Caremark Three Rivers employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Three Rivers to verify any information. View our terms and conditions. Caremark Three Rivers has an Enhanced Service - more info.