Caremark Three Rivers

5 Greenway Parade, Chesham HP5 2DA
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9.8 26 Reviews
  • Caremark Three Rivers, Chesham
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Care Provided by Caremark Three Rivers

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Zdravka Yorgova (Manager)
Are you the Owner/Manager of Caremark Three Rivers? View your Advertising Options

Caremark Three Rivers Reviews (26)

9.8

Caremark Three Rivers has a Review Score of 9.8 (9.758) out of 10, based on 8 reviews in the last 2 years.
Over all time Caremark Three Rivers has 26 reviews.

Overall Experience
  • 26
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Date Published
  • 26
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  • 8
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Reviewer Connection to Caremark Three Rivers
  • 21
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Total of 26, showing 1-20
Review from Simon C (Client) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is kind and caring. Office staff are very helpful.
Reply from Nirmal Patel, Managing Director at Caremark Three Rivers

Thank you so much for your wonderful review! It means a lot to our team to know that we're meeting your needs and expectations. Thank you again for your trust and support!

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Review from D S (Client) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, care is friendly, helpful and kind. Office staff are friendly and always helpful and I have reason to be very grateful for the help I received between the staff in the office and carers getting me help from my doctor.
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Review from R F (Brother of Client) published on 7 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark have been providing 24-hour care to my sister for the last 30 months and continue to do so. I would like to say how impressed I have been with every aspect of the care that has been provided. The management has been extremely diligent in ensuring that my sister's carers are supported in every
way. The standard of care itself has been exceptional with the carers that Caremark have provided. There has been a high continuity with the carers which has reassured my sister as she is unsettled by any change. These carers have had to adapt to my sister's increasing immobility and have done so with grace and cheerfulness. My sister has not always found life easy but the overall positive care she continues to receive has enabled her to have real peace of mind. I’m writing this because I want to acknowledge the excellence of her continuing care over this time.
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Review from Wendy B (Client) published on 2 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy with my care.
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Review from Bernard R (Client) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care was very good.
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Review from Phil N (Son of Client) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has remained in the home he loves due to the friendly and professional care from Caremark. His level of care has increased from two visits per day, to three per day, and now a 24/7 live-in carer. All those who know him have remarked how my father has transformed in his engagement, conversation
and demeanour. He really enjoys his care visits and the wonderful, positive nature of the carers. I also liaise frequently with the office team, and they too are wonderfully professional and personable. I am so glad we went down the homecare route with Caremark, rather than exploring a care home.
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Review from Beth D (Daughter-in-law of Client) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been always been happy with the carers who looks after our father. They are friendly and helpful and always check on how he is doing. They are very supportive to myself, which I really appreciate! They were so good when he had his fall back in July. The admin team are an amazing team, I feel
they are very helpful and very supportive to me.
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Review from Julie L (Daughter of Client) published on 6 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum received care through Caremark (Three Rivers) for a couple of years. For some of this time, Mum had carers coming in to provide meals, medication and help with personal care. The carers were kind and professional, and they got to know Mum’s preferences and routines, helping her to remain as independent
as possible.
Mum also had a full-time live-in carer for a few months, and this was also a very positive experience.
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Review from Dorothy S (Client) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers are excellent. No complaints on anything.
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Review from Barry T (Client) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the professional approach to the process. I am delighted with the help I receive.
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Review from Mervyn T (Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing too much trouble to do household jobs.
Only 2 carers are a bit unhelpful.
Excellent, would recommend.
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Review from Sylvia S (Client) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good service, I am very pleased.
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Review from Nicholas O (Client) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory.
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Review from Alan T (Client) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care.
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Review from R H (Client) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I get a very good service and my carers are friendly and adequate. Thank you.
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Review from Anita E (Client) published on 27 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and always happy to see them. Nothing is too much trouble for them, got me through difficult times.
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Review from Peter G (Client) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service has been excellent. I have no complaints.
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Review from Pamela R (Client) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never been let down and the care is very good.
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Review from Michael K (Client) assisted by family/friend published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, went well; everything was explained well, and happy with everything.
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Review from Alan C (Client) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very appreciative of all your professional and compassionate carers.
I look forward to when they come.
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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Caremark Three Rivers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Caremark Three Rivers is calculated as follows: ( (46 Excellents x 5) + (2 Goods x 4) ) ÷ 48 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Three Rivers is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Caremark Three Rivers

What Type of Services does Caremark Three Rivers offer?

Caremark Three Rivers offers Home Care.

How many Carers does Caremark Three Rivers employ?

Caremark Three Rivers employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Three Rivers to verify any information. View our terms and conditions. Caremark Three Rivers has an Basic Service - more info.