Caremark Three Rivers

5 Greenway Parade, Chesham HP5 2DA
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9.8 26 Reviews
  • Caremark Three Rivers, Chesham
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Care Provided by Caremark Three Rivers

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Zdravka Yorgova (Manager)
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Caremark Three Rivers Reviews (26)

9.8

Caremark Three Rivers has a Review Score of 9.8 (9.758) out of 10, based on 8 reviews in the last 2 years.
Over all time Caremark Three Rivers has 26 reviews.

Overall Experience
  • 26
  • 0
  • 0
  • 0
  • 0
Date Published
  • 26
  • 0
  • 0
  • 8
  • 18
Reviewer Connection to Caremark Three Rivers
  • 21
  • 2
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Elizabeth M (Client) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I receive good service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Linda B (Daughter of Client) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are patient and treat my mum with dignity; they are always very prompt.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Elsie T (Client) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are great.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gary T (Client) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always correctly attired, wear an ID badge and are friendly, polite and helpful.
I cannot recommend Caremark highly enough. They always put the client first.
Reply from Abhay Shah, Managing Director at Caremark Three Rivers

Thank you for the great feedback. We will be sure to pass it on to our staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L D (Client) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely excellent care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from June M (Client) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I receive is first-class.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Caremark Three Rivers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Caremark Three Rivers is calculated as follows: ( (46 Excellents x 5) + (2 Goods x 4) ) ÷ 48 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Three Rivers is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

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