Stivic Care Services Ltd

Thank you for sharing your concerns and for taking the time to speak with us on the phone earlier today. We are sorry for the worry and disappointment caused.

We acknowledge the concerns raised in your review and are investigating the matters seriously. We are reviewing the relevant information...  Read more

Thank you for your continued trust in Stivic Care Services over the past three years. We truly appreciate the opportunity to support you and are pleased to know that you have remained with our service for such a long time. Your continued confidence means a great deal to our team.

Thank you very much for your kind feedback, Beryl. We are delighted to hear that you are happy with the care you receive and that you find our service professional, kind, and reliable. Your appreciation means a lot to our carers and the whole team at Stivic Care Services. Thank you for trusting us to support you.

Thank you so much for your kind words. We are delighted to hear your mum is receiving excellent care. Our team is dedicated to providing compassionate, reliable, person-centred support and it's wonderful to know it's making a positive difference in her life and bringing you peace of mind.

Thank you for your kind feedback, and for trusting Stivic Care Services since March 2023. We are very pleased to hear that our carers have been caring, friendly, and compassionate, and that they have helped you feel at ease during your visits. It's also good to know that the weekly rota updates have been helpful. Your appreciation means a lot to our team.

Dear Anthony, Thank you so much for your wonderful review! We are thrilled to hear that you are pleased with your experience with us. Your kind words mean a lot to our team and motivate us to continue providing the best service possible.

Thank you so much for your lovely review. At Stivic Care Services, we are committed to providing the highest standard of care, tailored to the unique needs of each of our service users. They are at the heart of everything we do.

Thank you for sharing your feedback with us, we truly value your feedback as it helps us reflect, learn, and continuously improve the quality of care we deliver. We are genuinely sorry that your recent experience with us has not met your expectations. We are committed to improving our services and...  Read more

Thank you so much for your heartfelt feedback. Were delighted to hear that you are happy with the care you receive from our team. Our carers strive to build strong relationships with those they support, and its wonderful to know that youve formed such a positive connection with them. Well be sure...  Read more

Thank you so much for your thoughtful review, Norma. We're thrilled to hear that our carers were kind and considerate and met your needs. We truly appreciate your understanding regarding the arrival times, and we're glad to know that contacting our office helped improve the situation. Your feedback...  Read more

Thank you so much for taking the time to share your wonderful feedback regarding support provided by our carers. We are absolutely delighted to hear that our team provided excellent care for your husband and that their kindness, thoughtfulness, skill, and interaction made a positive difference to...  Read more

We deeply apologise for the distressing experience and failure to recognise and respond to multiple seizures. We acknowledge the profound distress caused by our shortcomings in care quality and internal communication The safety and wellbeing of those we support are our top priority, and we are...  Read more

Thank you for your kind words. We're honoured to have supported your mother with care and compassion. Your appreciation means so much to our team, and we are truly grateful for your feedback. Warm wishes to you and your family.