Stivic Care Services Ltd offers services to individuals in the comfort of their own homes.
Stivic Care believes exceptional care starts with a commitment to trust, compassion and excellence.
The experienced carers will work closely with the client and their family to ensure person-centred care is being provided.
Stivic Care offers a wide range of care services, including companionship, daily activities, medical support - a personalised care plan will be created to suit your needs.
Care Provided by Stivic Care Services Ltd
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £27.50
Contact Stivic Care Services Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Stivic Care Services Ltd
- Private Owned
Person in charge
- Peter Odili (Manager)
Stivic Care Services Ltd Reviews (13)
Stivic Care Services Ltd has a Review Score of 8.7 (8.66) out of 10, based on 13 reviews in the last 2 years.
Over all time Stivic Care Services Ltd has 13 reviews.
I have been using this service for the past 3 years.
Thank you for your continued trust in Stivic Care Services over the past three years. We truly appreciate the opportunity to support you and are pleased to know that you have remained with our service for such a long time. Your continued confidence means a great deal to our team.
Professional ,kind and reliable so I can not find any thing to complain
about! Thanks to you,
Thank you very much for your kind feedback, Beryl. We are delighted to hear that you are happy with the care you receive and that you find our service professional, kind, and reliable. Your appreciation means a lot to our carers and the whole team at Stivic Care Services. Thank you for trusting us to support you.
My mum receives excellent services from her carers.
Thank you so much for your kind words. We are delighted to hear your mum is receiving excellent care. Our team is dedicated to providing compassionate, reliable, person-centred support and it's wonderful to know it's making a positive difference in her life and bringing you peace of mind.
I am grateful for their help.They help with my poor hand left side weakness.they keep me well informed and provide me with a weekly rota of carers
Thank you for your kind feedback, and for trusting Stivic Care Services since March 2023. We are very pleased to hear that our carers have been caring, friendly, and compassionate, and that they have helped you feel at ease during your visits. It's also good to know that the weekly rota updates have been helpful. Your appreciation means a lot to our team.
I find the company all right and I am pleased to see them.
Dear Anthony, Thank you so much for your wonderful review! We are thrilled to hear that you are pleased with your experience with us. Your kind words mean a lot to our team and motivate us to continue providing the best service possible.
I don't see them as carers I see them as best friends. They care they really care we chat and sing and they make me laugh. They always check and ask me am I OK they no how to look after my needs I'm so happy.
Thank you so much for your lovely review. At Stivic Care Services, we are committed to providing the highest standard of care, tailored to the unique needs of each of our service users. They are at the heart of everything we do.
Lack of neurological experience.
Kind & caring.
Not as aware of ill health.
Deterioration of health since being with this company. Not notified if change of times and schedules. Not great with GDPR. Have had to request certain carers not to visit.
Thank you for sharing your feedback with us, we truly value your feedback as it helps us reflect, learn, and continuously improve the quality of care we deliver. We are genuinely sorry that your recent experience with us has not met your expectations. We are committed to improving our services and...
Very happy with the 2 carers I see the most. I miss them when they have time off.
Thank you so much for your heartfelt feedback. Were delighted to hear that you are happy with the care you receive from our team. Our carers strive to build strong relationships with those they support, and its wonderful to know that youve formed such a positive connection with them. Well be sure...
Only problems were due to inconsistent times of arrival. This was improved when I contacted the office. I realise the difficulties that can occur with emergencies and what may happen when people have come out of hospital and need support.
Overall, I think the service is very good and was very helpful to me and I do not know what I would have done without it.
Thank you so much for your thoughtful review, Norma. We're thrilled to hear that our carers were kind and considerate and met your needs. We truly appreciate your understanding regarding the arrival times, and we're glad to know that contacting our office helped improve the situation. Your feedback...
We stayed in Clacton for short holiday with carers provided by this company. The carers were very good and experienced in the care needs of my husband. They were kind thoughtful skilled and interacted well with us, we would definitely use them again
Thank you so much for taking the time to share your wonderful feedback regarding support provided by our carers. We are absolutely delighted to hear that our team provided excellent care for your husband and that their kindness, thoughtfulness, skill, and interaction made a positive difference to...
Carer not trained to care, totally oblivious to customer having multiple seizures. Fortunately I returned home early so could call emergency services who took her into hospital. No communication within the company & it would seem they have no idea about care. They are being investigated by safeguarding at present.
We deeply apologise for the distressing experience and failure to recognise and respond to multiple seizures. We acknowledge the profound distress caused by our shortcomings in care quality and internal communication The safety and wellbeing of those we support are our top priority, and we are...
You have a fantastic team and we couldn't have asked for more.
Thank you for your kind words. We're honoured to have supported your mother with care and compassion. Your appreciation means so much to our team, and we are truly grateful for your feedback. Warm wishes to you and your family.
Their website claims that they are the No. 1 UK homecare provider. I can honestly say they have no right to make that claim based on our experience.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Stivic Care Services Ltd.
Meet the Team (0)
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