Caremark Arun

Unit D, Arundel Court, Park Bottom, Arundel BN18 0AA
Review Us
9.8 23 Reviews
  • Caremark Arun, Arundel
Caremark Arun offers a range of care and support packages to help adults and children to remain independent. They support people in all aspects of their daily living at home and within the community. All carers are fully-trained and DBS checked and look to respect the needs of the individual as well as the opinions of family members and loved ones.

They understand that when you require support with your personal care and daily living, it can be difficult for you and you might worry about losing your independence. Carers can provide support from as little as a half-hour call to a highly affordable 24 hour 'live-in' service with a Care and Support Worker living with you at home.

A fully trained staff team support children and young adults with disabilities of all ages from birth to transition into adulthood. Additionally they provide services for people with learning difficulties.

Care Provided by Caremark Arun

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34.62
  • Weekly Live-in Care Fees: from £1938.50

All client assessments are free of any charges.
Fees are available upon request and can be tailored to individual care needs.

These prices are only a guideline, please contact Caremark Arun to find out the exact price for your requirements.

Contact Caremark Arun to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Arun to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Kayleigh Whitehouse (Manager)
9.8

Caremark Arun has a Review Score of 9.8 (9.825) out of 10, based on 20 reviews in the last 2 years.
Over all time Caremark Arun has 23 reviews.

Overall Experience
  • 20
  • 3
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Date Published
  • 23
  • 7
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  • 20
  • 3
Reviewer Connection to Caremark Arun
  • 8
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Total of 23, showing 1-20
Review from F J (Daughter of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Over the past year since we have had input from Caremark, the care staff have been very kind, cheerful and helpful. We have been especially grateful to have them in the house on a few occasions where there has been a problem (eg: fall, telephone not working etc), and they have either contacted myself
or taken appropriate action. Office/admin/management staff also very helpful, courteous and responsive to any contacts. There have been occasions where care staff have attended at a completely different time from that shown on the rota or been very late but these have been very few, and we understand that timing has to be flexible as other clients will have similar needs and visits may run over.
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Review from Linda S (Client) published on 16 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I'm not too sure what to say. All the carers employed by you and that come to Mick and I are truly worth their weight in gold.
Ella has settled in very well and is a joy to be around.
Don't think I will ever forget Jacqui's help when Mick went 'walkabout' following an appointment, not forgetting
the help given by the office.
Louaye works well with Mick and he passed on his experience to Caroline.
Carly is another relatively new carer and is excellent.
Patsy never fails to make us laugh, but does a wonderful job.
ElshaddaƬ works well with Mick.
I could go on about all the carers we have but I think I'll run out of space.
We appreciate them/you all.
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Review from M B (Wife of Client) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are very willing & helpful. We have no problems with any of them. They all do their jobs very well, are pleasant and cheerful.
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Review from Rosemary C (Wife of Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tom my husband is very happy with the care he gets from Caremark. The carers are so happy and kind and see to his every need. The office is always very helpful and see's to his needs.
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Review from Linda M (Partner of Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a positive review today and agreed some additional tasks which were accepted
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Review from J S (Daughter of Client) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers who visit are kind, considerate and communicative. They do all the jobs necessary in an efficient way and always leave the rooms tidy and clean. Extremely happy with the service and all their patience.
Also, the office staff are always very helpful, efficient and flexible when we need
to make changes.
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Review from Ian C (Client) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall my experience has been & still is excellent. When potential delays occur, carers always call & apologise & explain e.g traffic or problems with previous client.
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Review from R J (Client) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care & friendly people.
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Review from H D (Partner of Client) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has received excellent care both day and night. The service has been extremely professional. Easy to contact and all staff of a high quality.
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Review from L L (Client) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers are very good, they look after me well. I look forward to seeing them.
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Review from Lara C (Daughter of Client) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with all the care our mother gets. The carers are always polite and treat mum with dignity and respect.
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Review from Jean K (Client) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really enjoyed the coffee morning do hope that it is repeated. I think Caremark do a wonderful job, all the carers are very courteous to me and my family including my two cats. They treat my husbands ie teddy bear with full respect, which I appreciate. Thank you all the office staff and of course the
carers which are all brilliant. Treat me like family.
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Review from Lavinia C (Client) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care I receive from my carer. I am very happy with my social care.
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Review from Sheila B (Client) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers very good and nice and do everything I ask, very friendly.
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Review from T H (Son of Client) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caremark has been looking after my dad for 12 months now. We are very pleased with the standard and level of care that he is receiving. The carers are friendly, caring, and considerate and ensure he has what he needs. The office is prompt to contact us in the case of any issues and is always available
to answer any queries.
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Review from R W (Wife of Client) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind, caring and thorough. Introduce themselves at pains to make sure he is safe and warm.
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Review from A T (Son of Client) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very great and lovely staff.
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Review from T L (Son of Client) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst my Mum was only under Caremark for a short time I cannot fault their organization skills and the warmth of their staff. My Mum went from 2 visits to 4 per day in a couple of days, needing 2 carers, and great service.
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Review from Zillah H (Client) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my care. The young ladies are very nice and I look forward to seeing them each day.
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Review from T W (Husband of Client) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with everything. Happy with carers. They are very good.
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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Caremark Arun is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.825 for Caremark Arun is calculated as follows: ( (100 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.825
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Arun is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (7)

Tanveer

Tanveer Bhatti

Job Title: Director Joined: 2026

Tanveer brings a strong background in business, technology and leadership, with extensive experience delivering complex projects and building successful ventures. Through his work in consultancy and software implementation, he has developed a reputation for solving problems, building effective systems, and working closely with people to deliver meaningful results.


At Caremark Arun, Tanveer combines his operational expertise with a genuine commitment to community care. He focuses on creating well-structured systems that support both clients and carers, ensuring services are delivered safely, consistently and with dignity. His approach is centred around building a strong team, investing in staff development and maintaining the highest standards of care for the local community.

Kayleigh

Kayleigh Whitehouse

Job Title: Registered Care Manger Joined: 2020

After working in a pre-school setting while studying for her NVQ Level 3 in Health and Social Care, Kayleigh joined Caremark (Pulborough) in 2017 as a Care and Support Worker. During her time there, she progressed through a number of roles, including Care Coordinator and Deputy Care Manager, gaining valuable operational and leadership experience.


Following the successful completion of her NVQ Level 5 in Leadership and Management for Health and Social Care, Kayleigh embraced a new professional challenge and was appointed Registered Care Manager at Caremark (Arun).


Now with over eight years of dedicated service within the organisation, Kayleigh remains deeply committed to her role. She is passionate about delivering high-quality, person-centred care and takes great pride in leading her team to ensure the highest standards of support for both clients and staff.

Lauren

Lauren Moody

Job Title: Deputy Care Manager Joined: 2019

Lauren began her career in care in 2014 as a Care Assistant, completing her NVQ Level 2 in Health and Social Care while working within her family-run business. This early experience gave her a strong foundation in delivering compassionate, person-centred support and shaped her commitment to high-quality care.


She joined Caremark (Arun) in 2019 and quickly established herself as a valued member of the team, recognising the organisation as somewhere she could grow and build a long-term career. After returning from maternity leave in 2020, Lauren stepped into the role of Recruitment Executive, playing a pivotal part in developing and strengthening the care team.


Lauren has since progressed to Deputy Manager and now leads both Training and Recruitment within the service. Having successfully completed her NVQ Level 4 in Health and Social Care, she brings strong leadership, expertise and practical experience to her role. She oversees the development of the team, delivers in-house training, and ensures new and existing Care and Support Workers are equipped with the skills, knowledge and confidence needed to provide outstanding care.


Lauren is deeply committed to supporting both staff and clients, and takes great pride in contributing to the continued success of the service.

Kirsty

Kirsty Isted

Job Title: Care Co-Ordinator Joined: 2023

Kirsty began her career in retail. However, after welcoming her son into the world, she felt the pull for a more meaningful career path. Amidst the challenges posed by Covid-19, Kirsty transitioned into the care industry. Starting as a dedicated care assistant, she found her footing and her role developed into becoming a care coordinator. In 2023, Kirsty joined Caremark and dedicated herself to the role of Care Co-ordinator, overseeing and organising essential aspects of caregiving.


Kirsty has since successfully completed her NVQ Level 4 in Health and Social Care, further strengthening her knowledge, leadership skills, and commitment to delivering high-quality care.


Beyond the fulfilling aspects of her professional life, Kirsty finds joy and purpose in her role as a family person. Spending quality time with her partner and her son is what fuels her passion for both work and life. Kirsty states she is truly grateful to be in a job she loves, where every day presents an opportunity to make a positive impact in the lives of those she cares for.

Amy

Amy Kerbey

Job Title: Care Coordinator Joined: 2020

Amy studied health and social in college and achieved an NVQ level 3, before starting her career as a care and support worker. Amy began working for Caremark in 2020. She gained experience as a field care supervisor before joining the office team as care co-ordination for the Bognor and Arundel area. Amy is very happy to have the opportunity to help, support and make a positive impact on the people she supports.

Maureen

Maureen Cook

Job Title: Field Care Supervisor Joined: 2021

I have been working in care for 12 years, as a carer and now as a Field Care Supervisor.
In my role as a field care supervisor, I believe in creating a warm, supportive environment for both our clients and carers.


One of my favourite parts of my job is meeting new clients who may feel unsure about accepting care and helping them feel comfortable and reassured.


I am passionate about making our carers feel valued and confident in their roles, and I take pride in ensuring every person we support receives compassionate, friendly and high-quality care.

Siobhan

Siobhan Burgess

Job Title: Field Care Supervisor Joined: 2020

I have been working in care for 7 years, starting as a carer and now working as a Field Care Supervisor. I really enjoy meeting new clients and making a positive difference in their lives.


I also love being able to support our carers and making sure they feel happy, valued, and confident in their roles.


Outside of work, I enjoy spending time with my family. I have two girls and a husband, and we love getting out and about together.

Frequently Asked Questions about Caremark Arun

How many Carers does Caremark Arun employ?

Caremark Arun employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Arun to verify any information. View our terms and conditions. Caremark Arun has an Enhanced Service - more info.