Corfe Care Ltd

Unit 54, 19b Moor Road, Broadstone BH18 8AZ
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Top 20 award
10 28 Reviews
  • Corfe Care Ltd, Broadstone
Corfe Care Ltd is a home care company that places the individuals in their care at the centre of everything they do. The team of dedicated, compassionate and caring professionals support people in Corfe Mullen, Wimborne, Broadstone and surrounding areas with quality care tailored to their needs.

With Corfe Care, each individual receives a detailed support plan developed to meet their personal requirements and carers go above and beyond to ensure they can continue living at home with maximum choice and independence.

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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Available on request

Good to Know

Owner

  • Corfe Care Ltd

Person in charge

  • Kathy Fitch (Manager)

Corfe Care Ltd Reviews (28)

Total of 28, showing 21-28
10

Corfe Care Ltd has a Review Score of 10 (9.986) out of 10, based on 12 reviews in the last 2 years. Over all time Corfe Care Ltd has 28 reviews.

Overall Experience

  • 28
  • 0
  • 0
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Date Published

28
4
7
12
16

Review from John B (Son of Client) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel extremely fortunate to have Corfe Care looking after my mother. The level of care provided has been outstanding in all respects and I am very confident that my mother is in good hands.
From the outset communication and general administration has been clear and extremely efficient. For example,
feedback on a daily basis is excellent, whether in a text message or phone call. The continuity of carers has been a very important aspect of the care provided and my mother has been able to develop a very good relationship and trusts both carers and is extremely comfortable in their presence. The attention to detail is first-rate and all tasks are carried out to the highest standards.
There always seems to be a real pride in the service delivered to my mother and I would recommend Corfe Care without any reservations.

Reply from Kathy Fitch, Registered Manager at Corfe Care Ltd

Thank you for your lovely review, it's a pleasure to support your mother. I will pass your comments on to the team.

Staff

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Management

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Value for Money

Review from Paula M (Daughter-in-law of Client) published on 15 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Corfe Care is an excellent organisation; they are kind and caring, always punctual and very friendly to the client as well as the family. We are always in regular contact with the carers, and they always return our calls or enquiries promptly and efficiently. We are all delighted with their continued
support.

Reply from Kathy Fitch, Registered Manager at Corfe Care Ltd

Thank you for your lovely review; I will pass your comments on to the team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mike C (Client) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care from a first-class provider.
Change nothing, just continue as before.

Reply from Kathy Fitch, Registered Manager at Corfe Care Ltd

Thank you very much for your lovely review, I will share your comments with the team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sue W (Daughter of Client) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having several failed care packages I came across Corfe Care, at last someone who shared my standards. My dad has vascular dementia and is treated with respect and patience. The biggest thing for me is the consistency of care, always the same person. Communication is excellent, any concerns are
written in a daily report for me to see or a phone call if more urgent. Thank you very much for being there for dad and I when we need you.

Reply from Kathy Fitch, Registered Manager at Corfe Care Ltd

Thank you Sue for taking the time to write this lovely review. It is a pleasure to support your dad and we are pleased to be able to help you both.

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Review from Jillian B (Daughter of Client) published on 23 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has extremely poor health - physically and mentally. She received excellent care, given with kindness and thought and always with her highest good in mind. I am extremely grateful for everything they did.

Reply from Kathy Fitch, Registered Manager at Corfe Care Ltd

Thank you for taking the time to write this lovely review. I will pass your comments to the carers, it was a pleasure to support your mum.

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Management

Treated with Dignity

Value for Money

Review from Donna L (Granddaughter of Client) published on 19 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we initially contacted Corfe Care as our nan needed support with her personal care. Nan was very reluctant to accept care but she quickly built a relationship with the carer, who was patient, compassionate and understanding. Unfortunately, Nan declined quickly following a heart attack and
her care changed to end of life. The carer was extremely knowledgeable and professional in dealing with other professionals involved in Nan's care. The care of our nan was second to none and as a family trying to deal with this heartache the carer was incredibly supportive, gentle and kind. We could not have managed without her. We would like to express our deepest gratitude to Corfe Care, we cannot recommend them highly enough.

Reply from Kathy Fitch, Registered Manager at Corfe Care Ltd

Thank you very much for your lovely comments. It was a pleasure to be able to care for your Nan.

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Management

Treated with Dignity

Value for Money

Review from Judith N (Relative of Client) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's stepfather had been ill for some considerable time and we being in our 70's found it increasingly difficult to give him the special nursing care that he needed. Not wanting to put him in a home we sought the help of a newly formed company, namely Corfe Care Ltd. Within a couple of days,
we were discussing the sort of care that my stepfather needed and everything that we needed to know was explained fully to us including sort of care, costs, timings, etc so we knew exactly what we could expect from the care package. Sadly, my husband's stepfather has now passed away but to the end the care he received was exemplary. The rapport that he had with his carer was lovely to see and the attention to detail in all aspects of his care just could not be bettered. We are indebted to his carer for her time, care and help whilst she worked with us all and we cannot praise Corfe Care Ltd highly enough.

Reply from Kathy Fitch, Registered Manager at Corfe Care Ltd

Thank you very much for your lovely review. It was a pleasure to be able to care for your stepfather.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Adele F (Granddaughter of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This homecare was originally recommended to me through a friend who had also used her care services, from the first telephone conversation the manager put me at ease with her professional and caring mannerisms. She was extremely flexible with Grandad and often went above and beyond to ensure his care
needs were met. Grandad felt very comfortable around the manager and she quickly became one of his friends. I would have no hesitation in recommending her services. I cannot thank her enough for all her help.

Reply from Kathy Fitch, Registered Manager at Corfe Care Ltd

Thank you so much for your lovely comments. I am pleased that I was able to help both you and your grandad.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Corfe Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for Corfe Care Ltd is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) ) ÷ 72 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Corfe Care Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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