Royal Care Thanet

Kent Innovation Centre, Millennium Way, Thanet Reach Business Park, Broadstairs CT10 2QQ
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9.7 22 Reviews
  • Royal Care Thanet, Broadstairs
Royal Care Thanet provides reliable and compassionate home care to adults who wish to stay living at home in and around Thanet, Deal and Sandwich, Kent.

The team builds care plans to tailor to each client's individual needs. Whether you would like short regular visits, a couple of longer visits a week or round the clock support, Royal Care can support people with a range of health needs and preferences about their care.

Get in touch with the friendly team to see how they could support you.
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Care Provided by Royal Care Thanet

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £26
  • Weekly Live-in Care Fees: £1800 – £2000

All fees are variable dependent on the length and type of service required.

The price(s) shown are provided by the agency. Contact Royal Care Thanet for full pricing details and T&Cs.

Contact Royal Care Thanet to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Royal Care Thanet to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Lucy Forrester (Operational Manager)

Royal Care Thanet Reviews (22)

9.7

Royal Care Thanet has a Review Score of 9.7 (9.717) out of 10, based on 13 reviews in the last 2 years.
Over all time Royal Care Thanet has 22 reviews.

Overall Experience
  • 16
  • 4
  • 1
  • 0
  • 1
Date Published
  • 22
  • 3
  • 8
  • 13
  • 9
Reviewer Connection to Royal Care Thanet
  • 8
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from K B (Daughter of Client) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had Royal Care Thanet attending to him in the last weeks of his life. The care staff were always respectful of his wishes which varied from visit to visit. Staff also visited my parent's home and was very friendly, approachable and knowledgeable. Having the support from the staff and the whole
team allowed my dad to die at home where he wished to be.
As a family, we are very grateful that my dad’s last wishes were granted and for the support shown to my dad, but also to my mum during this period.
Reply from Bernadine Spinner, Registered Manager at Royal Care ThanetThank you so much for your kind words, we hope you are all well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L R (Friend of Client) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a close neighbour of a very vulnerable old gentleman, I am so impressed by the speed of action of the leader of Royal Care, Thanet. She has gone out of her way to look after the rapidly changing care needs of this frail, elderly, recently bereaved man. She has mobilised essential services in the
community to meet his needs, and I am very grateful for her timely interventions.
We are working as a team to help my neighbour, and all the care staff are so helpful and responsive.
I cannot recommend the Royal Care Thanet group enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Royal Care Thanet is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Royal Care Thanet is calculated as follows: ( (66 Excellents x 5) + (8 Goods x 4) ) ÷ 74 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Royal Care Thanet is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 4.825
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Sreelatha

Sreelatha Vijayan

Job Title: Director Joined: 2011

Sree first founded Royal Care in 2011. She opened the first office in Dover in May 2018 and has continued to develop and expand since then. She became the registered manager in February 2019.


Sree is a registered nurse and has been for many years, working in various sectors within hospitals and nursing homes across the Southeast.

Lucy

Lucy Forrester

Job Title: Operational Manager Joined: 2023

Hi, I am Lucy I oversee all the branches and ensure the compliance and quality of care that is being delivered. I am involved in growing the business and organising new branch openings.

David

David Babu

Job Title: Registered Manager Joined: 2022

David joined Royal Care in 2022 as a health care assistant and became a field care supervisor in 2023 and Registered Manager in 2025. David works closely with both clients and carers to ensure compliance.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Royal Care Thanet to verify any information. View our terms and conditions. Royal Care Thanet has an Enhanced Service - more info.