Independent Living – Caring for You at Home is a small, responsive, and respectful home care provider dedicated to delivering quality, person-centred support. Based in Derby, the team takes great pride in helping people live independently in the comfort of their own homes. Being surrounded by familiar surroundings, continuing with daily routines, and enjoying hobbies and interests all play a vital role in maintaining good mental health and overall wellbeing.
Independent...
Independent Living – Caring for You at Home is a small, responsive, and respectful home care provider dedicated to delivering quality, person-centred support. Based in Derby, the team takes great pride in helping people live independently in the comfort of their own homes. Being surrounded by familiar surroundings, continuing with daily routines, and enjoying hobbies and interests all play a vital role in maintaining good mental health and overall wellbeing.
Independent Living understands that quality care takes time. That’s why short 15–30 minute visits are not offered. Instead, every visit lasts a minimum of one hour. This ensures that each individual receives the care and support they truly need. Once essential tasks are complete, Care Givers use the remaining time to provide companionship, conversation, and reassurance. Building meaningful relationships is at the heart of the service, as trust and human connection are just as important as practical care.
The dedicated team is not only experienced and flexible but also genuinely friendly and approachable. Each member of staff is carefully chosen through a thorough recruitment and selection process, giving clients and their loved ones confidence that care is delivered safely and to the highest standard. Support is always respectful, reliable, and tailored to the individual, ensuring every visit has real purpose and value.
With Independent Living, clients and those closest to them can be assured of compassionate, professional support that always places the individual at the centre of everything.
Care Provided by Independent Living Caring For You At Home
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£27.90 - £31
Contact Independent Living Caring For You At Home to get a personalised quote:
We pride ourselves on being clear and transparent with our pricing. We offer a none obligation, zero cost consultation to discuss your needs.
The price(s) shown are provided by the agency. Contact Independent Living Caring For You At Home for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Good to Know
Owner
Independent Living Caring For You At Home Ltd
Private Owned
Person in charge
Jay Mcnicol (Director/Registered Manager)
Independent Living Caring For You At Home Reviews (24)
Independent Living Caring For You At Home has a Review Score of 9.9 (9.922) out of 10, based on 19 reviews in the last 2 years. Over all time Independent Living Caring For You At Home has 24 reviews.
Reviewer Connection to Independent Living Caring For You At Home
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Showing 24 reviews matching selected criteria
Review from Sue T (Daughter of Client) published on 20 December 2023 Submitted via Website•
Overall Experience
It has been important for Mum to remain as independent as possible and the service is just perfect for this. Mum enjoys the company and flexibility of what she needs help with. She finds all staff compassionate and obliging and we feel that the service is operated to a high standard. Nothing is too...
It has been important for Mum to remain as independent as possible and the service is just perfect for this. Mum enjoys the company and flexibility of what she needs help with. She finds all staff compassionate and obliging and we feel that the service is operated to a high standard. Nothing is too much trouble and both management and staff are sincere and kind.
↩Reply from Jay Mcnicol, Director at Independent Living Caring For You At Home
Thank you for the kind review. We will always try to be flexible in the support we offer and aim to offer the highest level of support possible. Once again, thank you for the positive review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maurice W (Client / Service User) published on 12 May 2023 Submitted via Website•
Overall Experience
After strokes in 2004 and 2018 slashed my mobility, I was cared for until late 2021 when the company fired me for too many complaints about their most recent unskilled new recruits!
Luckily my daughter then met the outstanding manager of Independent Living Caring For You At Home who assessed my...
After strokes in 2004 and 2018 slashed my mobility, I was cared for until late 2021 when the company fired me for too many complaints about their most recent unskilled new recruits! Luckily my daughter then met the outstanding manager of Independent Living Caring For You At Home who assessed my intimate, personal care needs and I agreed to an immediate start in mid-December 2021 by an experienced lady carer who arrives promptly at 7 am for 1 hour daily to un-couple my night-time bladder-incontinence rig and helps me get out of bed, then shower and dry myself and get dressed with dignity, whilst she prepares breakfast and a sandwich box for tea! Early evening, an equally skilled lady carer helps me undress and get myself into bed, then she connects my night-time incontinence rig after ensuring my safety and security before leaving!
When the regular carers need recovery days, breaks, management provides cover but two promising, new, younger carers are now employed!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J D (Daughter of Client) published on 20 March 2023 Submitted via Website•
Overall Experience
We have only been using this service for a short time (five weeks) to provide assistance to my mum. She was reluctant to accept help at first but has now settled really well. The carers all seem lovely and I particularly like the fact that visits are one hour as it gives the carers time to chat to...
We have only been using this service for a short time (five weeks) to provide assistance to my mum. She was reluctant to accept help at first but has now settled really well. The carers all seem lovely and I particularly like the fact that visits are one hour as it gives the carers time to chat to Mum. Communication between the director and myself is easy and the carers are reliable. I am very pleased.
↩Reply from Jay Mcnicol, Director at Independent Living Caring For You At Home
Thank you for your positive review, I will be sure to pass this on to the team. I'm really pleased you see the benefit of our 1-hour minimum visits, it really does help us to build stronger relationships with those we support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sharon M (Daughter of Client) published on 9 March 2023 Submitted via Website•
Overall Experience
We have used the service provided by Independent Living for over a year for my dad, who was struggling at home on his own due to poor mobility and deteriorating physical health. The care provided was bespoke and was assessed and evaluated often according to his changing needs. All of the carers...
We have used the service provided by Independent Living for over a year for my dad, who was struggling at home on his own due to poor mobility and deteriorating physical health. The care provided was bespoke and was assessed and evaluated often according to his changing needs. All of the carers (probably 4 or 5) were kind and caring and went above and beyond to help out and make my dad’s life fuller and happier. The care was good value for money too. I totally recommend this company to anyone searching for care for their family member. He has unfortunately had to go into a care home now as he needs 24 hour care but he misses his carers and the companionship provided by his Independent Living ‘family’ .
↩Reply from Jay Mcnicol, Director at Independent Living Caring For You At Home
Hi, thank you so much for your kind words and positive review. It was an absolute pleasure to have provided the care and support required.
I will be sure to pass this on to the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Independent Living Caring For You At Home.
There are no accreditations posted yet for Independent Living Caring For You At Home.
Meet the Team (3)
Jay Job Title Registered ManagerJoined 2021
Jay has worked within Health and Social Care for 10+ years at the British Red Cross and now Independent Living. Here, he has held a number of posts...
Jay has worked within Health and Social Care for 10+ years at the British Red Cross and now Independent Living. Here, he has held a number of posts in community care, such as Care Giver, Service Coordinator and Registered Manager and has the skills and experience needed to support those in the local community. Always striving to ensure every individual he personally – or indirectly – supports, Jay believes everybody is entitled to, and should receive the best possible standard of care and support.
Denise Job Title Care GiverJoined 2021
Denise has worked in the care sector for over 40 years in varying roles which range from auxiliary nursing, end of life care and residential care....
Denise has worked in the care sector for over 40 years in varying roles which range from auxiliary nursing, end of life care and residential care. When she is not out in the community visiting her clients, she is happy being around her family, especially her 3 grandchildren, enjoying her holidays and going out for meals.
Denise believes that her role as a care worker is rewarding, knowing that she has made another person feel, clean, comfortable, safe and reassured is what makes the job worthwhile.
We asked Denise what she would change within the care industry if she could? ‘I would get the government to open up colleges purely to show and teach people how to provide care respectfully and properly, we should be recognised as skilled workers’
We also asked Denise, why she liked working for independent Living? ‘Being out in the community gives me independence, but I know I have support if I need it, I see the same Clients on a regular basis and I like that continuity, and so do our clients’
Debra Job Title Care GiverJoined 2023
Debra has been part of the Independent Living team since 2023 and brings more than 10 years of valuable care experience to her role. Her expertise...
Debra has been part of the Independent Living team since 2023 and brings more than 10 years of valuable care experience to her role. Her expertise includes providing complex care for both adults and children.
Outside of work, Debra enjoys spending quality time with her youngest son and taking her dog on long, relaxing walks.
She truly loves every aspect of her job, finding it incredibly rewarding to help people stay safe and independent in their own homes. If she could change one thing, it would be the common misconceptions about care work, as these often make recruitment more challenging.
We’re incredibly grateful to have Debra on our team—her dedication and warmth make a real difference every single day.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Independent Living Caring For You At Home to verify any information. View our terms and conditions. Independent Living Caring For You At Home has an Enhanced Service -what an Enhanced Service includes.
