NDH Care Leicester

13 Loughborough Road, Leicester LE4 5LJ
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10 20 Reviews
  • NDH Care Leicester, Leicester
NDH Care Leicester is a trusted domiciliary care agency offering high-quality, person-centred care to individuals in the comfort of their own homes. The agency is renowned for its professional and compassionate approach, ensuring clients maintain their dignity, independence, and quality of life.

The team at NDH Care Leicester prides itself on providing culturally sensitive care, with staff who can communicate in a variety of languages, including English, Gujarati, Hindi, Punjabi, Mirpuri, Urdu, and more. This inclusivity ensures that clients from diverse backgrounds feel comfortable, understood, and respected at all times.

The agency offers a wide range of services tailored to meet the unique needs of each individual, from assistance with daily tasks to specialist care for complex health conditions.

Key features of the agency include:
- Personalised care plans designed to suit individual requirements.
- Fully trained, professional, and DBS-checked staff.
- Flexible care options, including short visits and 24-hour support.
- Expertise in elderly care, dementia care, and mobility assistance.
- A commitment to cultural inclusivity, fostering strong relationships with clients from diverse communities.

NDH Care Leicester is committed to working closely with families and healthcare professionals to deliver a seamless, supportive, and inclusive care experience. The team’s dedication to excellence ensures that clients feel valued and cared for in every interaction.

Care seekers in Leicester looking for professional, inclusive, and high-quality home care can depend on NDH Care for compassionate support tailored to their unique needs.

- Care You Can Believe In – Trust NDH Care to be there when it matters most.

- Based in Leicester, supporting local communities.
- Contact NDH Care today to discuss your care needs!
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Care Provided by NDH Care Leicester

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £18 – £22.92
  • Weekly Live-in Care Fees: £900 – £1400

Our pricing is determined by the specific care needs and the total number of hours required by our clients. We understand that each individual's requirements are distinct, and our fees are calculated to offer a fair and personalised solution.


Discounted Rates:
For clients in need of extended care services, we offer discounted rates for live-in care, sleep-in care, and waking night care. These discounted rates are structured to make comprehensive care more accessible while maintaining the highest standards of service quality.


Live-In Care:
Clients opting for live-in care services will benefit from a discounted rate. Our live-in care option ensures round-the-clock support and companionship, promoting comfort and peace of mind for both clients and their families.


Sleep-In and Waking Night Care:
Our sleep-in and waking night care services also come with a discounted rate. We understand the importance of having a caregiver available during nighttime hours, and our pricing structure reflects our commitment to providing affordable options for these services.

These prices are only a guideline, please contact NDH Care Leicester to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Jaineel Patel (Manager)

NDH Care Leicester Reviews (20)

10

NDH Care Leicester has a Review Score of 10 (9.984) out of 10, based on 11 reviews in the last 2 years.
Over all time NDH Care Leicester has 20 reviews.

Overall Experience
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Date Published
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Reviewer Connection to NDH Care Leicester
  • 9
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  • 5
Total of 20, showing 1-20
Review from D S (Son of Client) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer are friendly amd doing job well. All are excellent and working as per choice and preference. Always maintain privacy and dignity. Always come on time and communicate with service user. Follow PPE guidelines and follow the correct manual handling. Provide quality of care.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you very much for sharing your positive feedback. We are delighted to hear that our carers are friendly, punctual, and consistently provide care according to your choices and preferences. It is…read more
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Review from A P (Son of Client) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers have been very professional and friendly looking after my mother. Mostly we have the same carers who are familiar with the set up. The admin staff have been very accommodating and understanding of our needs. Highly recommended.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that our carers have provided professional and friendly support to your mother, and that…read more
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Review from F S (Wife of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are very friendly and helpful. Office staff also tries to resolve any query I have efficiently.
Carers always try to come on time and make sure that my husband is relaxed and all duties have been done before finishing the call.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you so much for your kind feedback. We truly appreciate you taking the time to share your experience. We are delighted to hear that our carers have been supportive, friendly, and attentive to…read more
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Review from D R (Wife of Client) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm happy with the care my husband receives from NDH. The carers are polite and respectful and he is most comfortable with the regular carers who understand his needs , especially for sitting care , as when l am unavailable, l can trust them to take care of him.This is most important to me .
I would recommend ND H care
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your husband feels comfortable and well cared for by our team. It means a great…read more
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Review from Amadmia A (Wife of Client) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm extremely pleased with the care and support provided by NDH CARE. The team is professional, kind, and genuinely dedicated to their clients' wellbeing. They go above and beyond to ensure comfort, safety, and dignity are always maintained. Communication is excellent - they keep us informed and involved
every step of the way.


I would highly recommend NDH Care to anyone looking for reliable, compassionate, and high-quality care. There are lots of boys who work hard for my husband, they help us to do online shopping. Really happy with them especially-- ( Siddharth, Arif, mehul, Hardik and management Team.)

Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you so much for your wonderful feedback and for taking the time to share your experience with NDH Care. We're truly delighted to hear that you're pleased with the care and support provided to…read more
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Review from Satvinder K (Son of Client) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom receives care by NDH Care and all service is excellent, everyone are very supportive and taking care of my mom very well.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you so much for your kind words! We're delighted to hear that your mom is receiving excellent care and that our team has been supportive. Your feedback means a lot to us - we'll be sure to share…read more
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Review from B G (Son of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had an excellent care service from NDH Care. Since we move with NDH Care, we are having excellent support. Earlier having different care staff but since we inform them, maximum we seen the same care staff. Also they are taking care of my dad very well. I am not living with my dad, but it's peace of
mind when care staff visits to my dad and taking care of him. Appreciate the hard work of care staff and the management staff.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you so much for your wonderful feedback. We're truly happy to know that you and your dad are pleased with our care services. Consistency and quality of care are very important to us, and we're…read more
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Review from J S (Son of Client) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one, their team showed not just professionalism, but real compassion and genuine warmth. Every carer who has visited has treated my mum with kindness, patience, and dignity. It's clear they go beyond just "doing a job" - they truly care.
Communication with the office has always been smooth,
and we feel fully involved in the care planning process. They've been responsive, flexible, and attentive to any changes in Mum's needs.
It's hard to put into words what it means to see your parent not only safe, but content, cared for, and smiling - thanks to the people who support her each day. I can honestly say NDH Care has given us peace of mind and given my mother the respectful, quality care she deserves.
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Review from Peter W (Son of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really excellent care staff we are having for my dad every day in the morning and evening. They are maintaining privacy and dignity as well as communicating with my dad very well. The support from NDH Care is insane and really good care staff my dad has. All the time they are regular as well as maintain
regular care staff.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you so much for your kind words and thoughtful review. We're truly grateful to hear that your dad is receiving the quality of care he deserves. Our team takes great pride in maintaining…read more
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Review from H M (Son of Client) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer are coming to see my Dad and Mom and both carers are really excellent. Supporting my Mom & Dad every day and completing tasks according to the care plan. Excellently communicating with us very well. Preparing food and fluids as per choice, maintaining privacy and dignity as well.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you so much for your kind words and positive feedback! We're thrilled to hear that our carers are providing excellent support for your mom and dad, ensuring their daily needs are met with care…read more
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Review from M K (Client) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really happy with the care staff. They are supporting me with my routine tasks and applying a cream on my legs to make sure it remains healthy. I love the care staff who are visiting to me because they are very professional and taking care of me very well. Supporting me very well and I am having
the regular care staff as well, which I really appreciate. Manager is excellent as well and supporting us very well.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
From the bottom of our hearts, thank you for your glowing review of NDH Care (Leicester) on the home care website! Your kind words about our dedicated team are like sunshine on a rainy day – warming,…read more
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Review from S V (Client) assisted by family/friend published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant service provided. Very helpful, caring and sympathetic, very engaging.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
We are writing to express our sincere gratitude for your wonderful feedback about NDH Care (Leicester) on the home care website. Your comments mean the world to us and serve as a source of motivation…read more
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Review from S J (Son of Client) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good service, maintains call timings. Takes good care of client. Really good staff, maintaining privacy and dignity and prompting independence. Really good, love to have regular care staff.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Your appreciation for the efforts of the care staff and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Thank you for…read more
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Review from S N (Wife of Client) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are happy with the way these carers are taking care of my husband. My husband is happy with the ones who are taking care of him and coming regularly and he understands the language as well. Thank you for the best carers.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Your appreciation for the efforts of the care staff and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Thank you for…read more
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Review from M P (Client) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, good experience. All carers very supportive. They have good knowledge and are punctual.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Your appreciation for their efforts and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Thank you for sharing your…read more
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  • Value for Money
Review from Caroline N (Wife of Client) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really helpful, could ask for anything. All carers are really good taking care of my husband. Really good carers and agency, maintaining privacy and dignity at all times, on time and provide the same carer who understands my husband.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Your appreciation for their efforts and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Thank you for sharing your…read more
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  • Value for Money
Review from Parmjit S (Client) published on 16 August 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
This company started off good but that didn't last long. I had one very good carer but the rest were terrible. They would send a carer to my house who has no experience at all and I had to explain everything. The office staff couldn't even speak English. I would not recommend this company to anyone.
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Thank you for taking the time to share your feedback with us. We value your honesty and appreciate your willingness to help us improve our services.
I understand that you are unhappy with the care…read more
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Review from J M (Client) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am one of the service users and the care staff who are visiting me all are excellent care staff. They have done excellent moving and handling techniques to support me.
One day in the morning, I was feeling sick and was not wanting the personal care and would like to sleep on the bed, but the care
staff encouraged me to have the shower and she has handled me excellently with the moving and handling techniques. Later, I was feeling really good and filled with positive energy which I would like to appreciate the care staff.
Also, all other care staff who visit me, everyone, is excellent, communicating with me in a polite manner and understanding me very well. The care staff maintained privacy and dignity to me as well. The manager is visiting me as well for observation of the care staff, he is quite young but passionate about care, which I am a bit surprised about but I do really appreciate his visit.
I am happy that I am with NDH Care
Reply from Jaineel Patel, Register Manager at NDH Care Leicester
Your appreciation for their efforts and the care you receive is valuable feedback that can motivate and inspire the care staff to continue providing excellent service. Good communication, empathy, and…read more
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Review from Arjun P (Son of Client) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provider. NDH Care sends the care staff to take care of my mother and the care staff are fully trained and very less frequently to changing the care staff for my mother so we are in relaxing when the care staff visit us. I really like it and appreciate the care staff as well. Their management
staff is also good and having very good relationship with us.
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Review from S R (Client) published on 18 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provider. NDH Care sends the care staff to take care of my mother, and the care staff are fully trained and very less frequently to changing the care staff for my mother, so we are relaxed when the care staff visit us. I really like it and appreciate the care staff as well. Their supervisor
is also good and has a very good relationship with us.
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Current Review Score: 10.0 (9.984)

Overview of Review Score

The Review Score of 10 (9.984) out of 10 for NDH Care Leicester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.984 for NDH Care Leicester is calculated as follows: ( (63 Excellents x 5) + (1 Goods x 4) ) ÷ 64 Ratings = 4.984
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for NDH Care Leicester is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Jaineel Patel

Job Title: Register Manager Joined: 2020

Hi there, and welcome to NDH Care! I'm Jaineel Patel, the Registered Manager at our NDH Care (Leicester). My dedicated team and I are thrilled to have you as part of our community, and we're committed to providing you with the highest quality of care and support.


Our Guiding Star: Dedication and Quality Care
At NDH Care, we believe in dedication – going the extra mile to ensure your needs are met with warmth, understanding, and respect. We understand that each individual has unique preferences and circumstances, and we tailor our approach to fit you like a glove.


Quality is also at the heart of everything we do. We constantly strive to improve our services, implement cutting-edge practices, and provide a safe and comfortable environment for all. Our team is comprised of experienced and qualified professionals who are passionate about making a difference in the lives of others.


We're Here for You, Every Step of the Way
Whether you require assistance with daily living activities, companionship, or simply a listening ear, we're here for you. We encourage open communication and welcome your feedback, questions, and concerns. We believe in building strong relationships with our service users and their loved ones, ensuring you feel heard and valued every day.


Let's Journey Together
We understand that choosing the right care provider is a significant decision. At NDH Care, we don't take your trust lightly. We're confident that our dedication to quality and personalized care will exceed your expectations, making your journey with us a positive and enriching experience.


We're always happy to chat, so please don't hesitate to contact us if you have any questions.

Frequently Asked Questions about NDH Care Leicester

What Type of Services does NDH Care Leicester offer?

NDH Care Leicester offers Home Care.

How many Carers does NDH Care Leicester employ?

NDH Care Leicester employs 125 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact NDH Care Leicester to verify any information. View our terms and conditions. NDH Care Leicester has an Enhanced Service - more info.