Sentimex Care
Office 1.1E, Litchurch Plaza, Litchurch Lane, Derby DE24 8AACare Provided by Sentimex Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Mental Health Condition
- Physical Disability
Good to Know
Group/Owner
- Sentimex Care Ltd
- Private Owned
Person in charge
- Gracious Duba (Manager)
Sentimex Care Reviews (9)
Sentimex Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Sentimex Care has 9 reviews.
We call the staff at Sentimex our angels! They cared for my dad when entering end of life with such care, compassion and professionalism. When he passed our mum became very ill so they continued the care for her and still do to this day. We are convinced that it's because of the fantastic care that they provide, that she is perhaps the longest end of lifer!!! They are all so kind and show such dignity and respect for mum. All are so gentle with her and I can honestly say we couldn't ask for more in terms of this gold star service. They feel like part of the family now and mum's face lights up when she sees them. They provide us with 4 calls per day, and day and night sitting so we are able to ENJOY being with mum. Always on time, great communication with what is happening, and above all truely dedicated staff who always come into the house with lovely smiles no matter what they are faced with. I cannot recommend them enough and completely trust each and every one with our precious mum.
Thank you.
You started caring for my mum in December 2022, and the care and support you give my mum is special. She is a dementia patient, and you make her smile and are so patient with Mum and are supportive of me and Mum. Thank you once again.
We are glad you are happy with our services. It’s our pleasure to look after your mum.
Any time I need to contact any of the managers, they speak to me like we are old friends, have a nice chat, and they sort out any queries I have promptly and efficiently.
I would be very upset if we had to change carers for any reason, as I feel that we are well cared for and feel very safe in their care.
Thank you for taking the time to write us feedback on our services; we really appreciate your sharing your experience with us. It is a sincere pleasure to look after your husband, and we are happy to hear you are satisfied with our care standards. Our staff genuinely care, and they put their heart into every and each client to deliver the best quality care possible. Wishing you all the best.
We are very happy with the care that the carers are giving Mum. We can't thank them enough. They are pleasant people. We wouldn't be able to cope without their help. Mum gets all the help and care she needs, and nothing is to much trouble for them. Can't praise them enough.
Wishing you all the best.
I would recommend Sentimex to anyone who is looking for compassionate and caring individuals to care for their family members. All the ladies are friendly and welcoming to those they look after. They are more like family than carers.
They are reliable and regularly go over and above when Mum is struggling.
Mum now thinks of them as her best friends, and I cannot thank them enough for everything they do.
Thank you Dawn for your review. It's a pleasure for us to look after your mom.
We have been using Sentimex as a care provider for mum since she came out of the hospital in January 2022. All the carers have been very professional, caring and sociable. The communication has been outstanding; they have gone above and beyond our expectations. I would highly recommend them to anyone.
I am extremely happy with the care you have/are providing for my wife and provide a great service at these sad times for me. The carers are very helpful, considerate and knowledgeable about their work and very sociable; I can't praise them enough there are lovely and kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 June 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sentimex Care.
Meet the Team (0)
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