Beloved Homecare Ltd
294 Hoylake Road, Moreton, Wirral CH46 6AF
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Care Provided by Beloved Homecare Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30 - £35
- Weekly Live-in Care Fees: £1,100 - £1,600
Our fee quoted is the fee charged. No additional mileage fees or visiting care fees. What you are quoted is what you pay.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Beloved Homecare Ltd
- Private Owned
Person in charge
- Carl Mannion (Manager)
Beloved Homecare Ltd Reviews (39)
Beloved Homecare Ltd has a Review Score of 9.5 (9.537) out of 10, based on 37 reviews in the last 2 years.
Over all time Beloved Homecare Ltd has 39 reviews.
She finds it difficult to follow phone conversations with the management team so relies on me to communicate her needs with them.
Thank you so much for the positive review of Beloved Homecare. Our team will be delighted to learn what high regard they are held in. Please do consider recommending us to friends and neighbours for private care such as live in care or companionship calls.
I have been very happy with the service I have received. The staff are on time and fulfil my needs. I need a regular bill to pay what is due monthly so I can keep an eye on my expenses as I have increased the number of staff quite dramatically.
Thank you so much for the positive review for Beloved Homecare. We have provided care to you for over two years this year and carers who attend you are always happy to help.
My mum and I are very pleased with the care provided by Beloved Homecare. We are delighted with the service and care so far.
Thank you so much for your positive review about Beloved Homecare supporting your mum. We hope you will consider recommending us to friends and family for live in care, companionship care or short visits.
The carers were all excellent and treated my mum with care, kindness and understanding. They also treated me with kindness which I needed at times. They were punctual and were thoroughly in all they did for my mum. I would have no hesitation in recommending them another family.
Thank you so much for your kind words regarding the care staff treating your mum, and yourself, with kindness. It is lovely to hear the team are kind and understanding to mum. Please feel to recommend us to friends and family. We provide live-in care and companionship care throughout Merseyside, Cheshire and North Wales.
Very compassionate when my mum inevitably passed.
I would also like to thank one member of staff, in particular, who was outstanding and a credit to the company.
Firstly, I am so sorry your mum passed away. Our whole team who cared for mum were deeply upset at her passing.I am so very grateful for the kind worlds of feedback regarding how your mum was cared for by the team. The specific member of staff you refer to has also been told of the kind words you have sent in this review regarding her.
The carers have been excellent, so kind. I shall miss them.
Thank you so much for taking the time to review our service. I have informed the team responsible for your care directly. It was our pleasure to support you during your short-term reablement care needs while you needed a little bit of support.Please do reach out to us if you need further care or support in future. We provide shopping and social calls as well as care services.
I use beloved homecare for respite care for my mum with dementia. Beloved homecare always accommodates my request for care even at short notice. They work to provide a carer my mum is familiar with and I know she's in safe hands. I can have a rest confident she is safe and well looked after.
Thank you so much for taking the time to review our service and your kind words for how we support your mum for respite care.We are grateful for highlighting we support mum with the same team of carers and our availability to respond quickly to support the needs of both mum and family.
The carers are extremely kind and caring. Always very polite + friendly. They have obviously been very well trained in caring for someone who is completely dependent on them for his personal care + mobility. They always treat him with respect. They arrive on time and spend the whole session taking care of him. Without these carers he would have been in a home by now.
Thank you so much for your lovely feedback on the care we provide for your husband. I am so happy to hear the care staff are supporting your husband to remain with you at home and things are going so well.We also offer live in care as private packages too.
My experience has been wonderful, my only minor criticism is punctuality, but having said that I don't really care how late they arrive, as long as they arrive. I understand the client before me may have caused problems, or traffic may have been a problem. Overall your staff deserve and receive the highest praise from me.
Thank you so much for the kind words regarding the staff being wonderful. I have also looked into the time delays for your wife which range from 5 minutes - 25 minutes from the scheduled call time. While we do endeavour to work to the exact times, it can be challenging if a client has additional...
The carers are fabulous, very kind to my wife and always respond to her questions calmly. They cheer my wife up with smiles and chat and always listen and respond positively to all we ask or say. They're always happy to see her and very respectful and always leave our house tidy, and always clean away properly. We look forward (four times daily) to seeing them. It would be impossible to manage without them now. We have got to know so many of the girls who are all lovely people, so young and with beautiful names and personalities. The carers always wear full PPE and are always prepared for their visits. The care company management have also been extremely helpful if we've had a small, but to us, important query. Nothing is too much trouble. Thank you very much.
Thanks so much for the lovely review and in particular about the level of care shown by our staff towards your wife. Our carers really do enjoy spending time with your wife as they know the value it brings to her to have people coming four times per day to support independence. Homecare services are only one part of our wrap around service.
All the team at Beloved Homecare Ltd have offered excellent, dignified, attentive and empathetic care of my father as he approaches the end of his life, due to heart failure. Both he and my mum are very pleased and satisfied with the care the staff and management have provided.
Thank you for the kind words about our care staff and management in looking after your father, who was extremely well-liked by our team. The care team who looked after your dad have all been told about the kind words you have shared today and it really is appreciated.
The staff treat me well. The only complaint I have is that it's difficult to remember everyone's name. I was promised a copy of the photos take to assist with this.
Thank you so much for a wonderful five-star review, James. We really appreciate you taking the time to ensure our staff get the recognition they deserve for the support and care they provide to our clients. Thank you for the feedback regarding pictures of the staff - we will get this over to you this week.
The team who look after my aunt are very attentive and treat her with courtesy. They arrive on time every day. They seem very friendly and are attentive. They carry out their tasks with care and are efficient. My aunt is very happy to be cared for in her own home.
They undertake their work professionally, with dedication and with a smile that lightens their tasks and demonstrates the caring attitude they possess.
It has to be said however that rather than a dedicated team, it becomes obvious when other carers attend, the home transfer process of my wife by sling and hoist is not as coordinated and as comfortable for her as it otherwise would be.
Overall, however, all carers are smartly presented, always on time and the level of care they provide meets the needs required.
Each of the carers during the week and weekend has their own personality and strengths. One thing that would improve the service further is consistency in patient-led care - making sure they are all listening fully to the patient.
The carers are lovely and professional. There has been the main carer for my sister for the past three weeks. I cannot speak more highly of her, she is respectful, professional, caring, prompt and willing to do absolutely anything to make my sister's life more comfortable. We quickly developed a relationship with her and she anticipates my sister's needs. In fact, she is an angel and I am sure her other clients feel the same.
I would have given the review five stars if I was just reviewing the carers - wonderful girls, all we have met - but this is a review of the service and I am disappointed by the lack of continuity of care.
Thank you so much for the lovely review of our care team and especially the willingness to do things to make your sister feel comfortable. I am sorry to read your disappointment in the lack of continuity of care. Having reviewed the care services we provide, I have seen that since care started in...
I was a client of Beloved Homecare from November 2021 until May 2024 when I moved into a care home. The carers were excellent and also used to take my wife shopping too! The managers and owners still come to visit me and my wife in the care home regularly.
Thank you so much for your lovely review of our services. We have absolutely loved taking care of your needs for as long as needed. We were only too happy to also take your wife shopping and to the dentist appointments as a standard part of what we do and of course, we still enjoy coming to visit you in the care home with a cup of tea and cake!
And this is driven by these amazing people taking care of us. We appreciate them greatly.
Thank you so much for your lovely review. Our team thoroughly enjoy supporting your family while travelling abroad and at home. The 24-hour support our team provide is something we are delighted to help the family enjoy their day (and night). Having around-the-clock 24-hour care with the same carer...
Beloved Homecare has provided an excellent service and care since their inception, she was their first client, to my cousin. Nothing is too much trouble for them, they go above and beyond in everything they do.
Thank you for the kind words. Yes, you are right - our very first client all the way back in May 2021 and still going in May 2024! Over the last three years, we have increased calls to include church visits, shopping calls, cleaning calls and of course, going out in one of our fleet of London taxi cabs to accommodate the wheelchair.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- Posted: Monday 02 Jun 2025Beloved Homecare are delighted to report that we have maintained our "Good" report from the local authority PAMMS team in April 2025. Charmaine Holland, care service manager, said "I am...
- Posted: Monday 02 Jun 2025Beloved Homecare are delighted to report after a thorough inspection from the Care Quality Commission in January and February 2025 that we achieved a "Good" grade in both the Safe...
Awards / Recognitions (1)
- Recipient: Beloved Homecare LtdDate: Friday 20 Sep 2024
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