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iMeUs HealthCare

The Business Centre, Cardiff House, Priority Business Park, Porthcawl, Bridgend CF36 5EE
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Care Provided by iMeUs HealthCare

Contract Durations

  • Ongoing / Long Term

Other Care Provided

  • Physical Disability

Good to Know

Owner

  • iMeUs HealthCare Ltd
  • Private Owned

Person in charge

  • Keith Hayns (Responsible Individual)
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iMeUs HealthCare Reviews (3)

8.0

iMeUs HealthCare has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time iMeUs HealthCare has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from M G (Daughter of Client) published on 9 February 2026 Submitted via Website
Overall Experience

Excellent Team. Responsive. Good communication. Kind patient carers who are often up against challenging circumstances where their customer has fluctuating mental capacity. Thank you for keeping our parent safe especially this past 6 months where it was becoming increasingly stressful to keep them safe. We will always be so grateful for the person centred kind thoughtful actions of all the Team. Bless you all

Staff
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Management
Treated with Dignity
Value for Money
Review from Sheryl L (Client / Service User) published on 13 April 2023 Submitted via Website
Overall Experience

After experiencing dire care companies in the past, IMeUs HealthCare are head and shoulders above the rest. Happy staff leads to happy clients. The friendly, family feel of the company makes it easy to raise and ask questions. The professionalism and above-and-beyond care provided makes care a pleasure. I am no longer filled with anxiety, I no longer check rotas to dread who is coming to a call, they have been a very welcomed relief and always a pleasure to have in my home.

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No Rating
Review from J D (Client / Service User) published on 28 July 2021 Submitted via Website
Overall Experience
I would not recommend iMeUs Healthcare as they dump care and support packages on vulnerable adults and the care manager walks on vulnerable autistic adults.
And they cancelled calls on vulnerable people half an hour before the care call too.

The management has no clue on mental health or complex needs too. As what they say is not true at all.

Reply from Eve Petr, Company Director at iMeUs HealthCare

We are deeply concerned about these comments as all our service users feedback is above 95%. We have an extensive history in Mental Health that so we would be happy to have our integrity tested. As an organisation we endeavour to support all those that need our help in independent living and to...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 16 April 2026
  • Well-being
    Excellent
  • Care and Support
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

News (0)

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Awards / Recognitions (0)

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Meet the Team (0)

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