iMeUs HealthCare

The Business Centre, Cardiff House, Priority Business Park, Porthcawl CF36 5EE
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2 Reviews
  • iMeUs HealthCare, Porthcawl
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Home Care Providers belonging to Right at Home (Bridgend and Vale of Glamorgan)
Right at Home (Bridgend and Vale of Glamorgan)
9.9
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Care Provided

Contract Durations

  • Ongoing / Long Term

Other Care Provided

  • Physical Disability

Good to Know

Owner

  • iMeUs HealthCare Ltd

Person in charge

  • Keith Hayns (Responsible Individual)
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iMeUs HealthCare Reviews (2)

Over all time iMeUs HealthCare has 2 reviews.

Overall Experience
  • 1
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  • 0
  • 0
  • 1
Date Published
  • 2
  • 0
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  • 0
  • 2
Reviewer Connection to iMeUs HealthCare
  • 2
Total of 2, showing 1-2
Review from Sheryl L (Client) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After experiencing dire care companies in the past, IMeUs HealthCare are head and shoulders above the rest. Happy staff leads to happy clients. The friendly, family feel of the company makes it easy to raise and ask questions. The professionalism and above-and-beyond care provided makes care a pleasure.
I am no longer filled with anxiety, I no longer check rotas to dread who is coming to a call, they have been a very welcomed relief and always a pleasure to have in my home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J D (Client) published on 28 July 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
I would not recommend iMeUs Healthcare as they dump care and support packages on vulnerable adults and the care manager walks on vulnerable autistic adults.
And they cancelled calls on vulnerable people half an hour before the care call too.
The management has no clue on mental health or complex
needs too. As what they say is not true at all.
Reply from Eve Petr, Company Director at iMeUs HealthCare

We are deeply concerned about these comments as all our service users feedback is above 95%. We have an extensive history in Mental Health that so we would be happy to have our integrity tested. As an organisation we endeavour to support all those that need our help in independent living and to date, we are very proud of our work ethos which is backed by people's reviews and feedback. We welcome any complaints and would ask that if anyone is dissatisfied with our services to contact us to allow a full complaints procedure that we would be happy to investigate with public findings.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about iMeUs HealthCare

What Type of Services does iMeUs HealthCare offer?

iMeUs HealthCare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact iMeUs HealthCare to verify any information. View our terms and conditions. iMeUs HealthCare has an Basic Service - more info.