Elizabeth's Rose Home Care

Ground Floor, 6 Kings Row, Armstrong Road, Maidstone ME15 6AQ
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9.7 21 Reviews
  • Elizabeth's Rose Home Care, Maidstone
Elizabeth’s Rose home care is a community care provider in Maidstone Kent. They support individuals to live as independently as possible in their own home ensuring their needs are met. Their aim is to also provide safe, effective and compassionate care at all times.

All staff are chosen on there passion and dedication to Care. Staff go through thorough checks such as references and criminal record checks before they are employed. All staff are trained to deliver high-quality person-centred care.
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Care Provided by Elizabeth's Rose Home Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29.16

Visits can be from 30 minutes depending on requirements

These prices are only a guideline, please contact Elizabeth's Rose Home Care to find out the exact price for your requirements.

Contact Elizabeth's Rose Home Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Elizabeth's Rose Home Care to get a personalised quote.

Good to Know

Owner

  • Elizabeth's Rose Home Care Ltd
  • Privately Owned

Person in Charge

  • Russell Butler & Abigail Butler (Directors)

Elizabeth's Rose Home Care Reviews (21)

9.7

Elizabeth's Rose Home Care has a Review Score of 9.7 (9.650) out of 10, based on 10 reviews in the last 2 years.
Over all time Elizabeth's Rose Home Care has 21 reviews.

Overall Experience
  • 21
  • 0
  • 0
  • 0
  • 0
Date Published
  • 21
  • 2
  • 5
  • 10
  • 11
Reviewer Connection to Elizabeth's Rose Home Care
  • 6
  • 6
  • 5
  • 3
  • 1
Total of 21, showing 21-21
Review from J O (Daughter of Client) published on 22 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Elizabeth's Rose Home Care agency now for the last 9 months. We as a family feel incredibly lucky that mum is receiving such amazing care from this company. Mum is always treated with respect and Dignity. The carers always arrive with a positive approach to mums care and take their
time to explain to her each task. They always log each visit on an app which the care agency very kindly showed me how to use so I can follow her progress. The care agency also took the time to work with the OT team for a successful outcome on transferring mum to a chair using a Hoist which has benefitted mum's wellbeing. It was their calm and positive approach that enabled this successful outcome. I have no hesitation in recommending this company if you are looking for care for a loved one. It is a hard journey to be on but having the right carers makes it so much easier.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Elizabeth's Rose Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Elizabeth's Rose Home Care is calculated as follows: ( (56 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Elizabeth's Rose Home Care is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Abbie

Abbie Butler

Job Title: Director Joined: 2020

I have worked in care since 2015. I started out as a healthcare assistant in the community. As a child I always dreamt of being a nurse, however, once I started to care in the community my dream changed to wanting to have my own home care organisation. A care organisation that values their staff as much as their service users.


I worked hard and continued to progress in my career taking on new job roles and working my way to a registered care manager. I learned as much as I could before opening Elizabeth’s Rose Home Care as a family-run business.


I truly believe in offering staff progression and supporting them to achieve their goals whatever they may be.


In my spare time, I enjoy having days out and spending time with family and friends.

Russell

Russell Butler

Job Title: Director Joined: 2020

I enjoy taking on new challenges and working on different ways to overcome those challenges. I receive great satisfaction from helping others when in need. I find it very rewarding when I see my employees grow, whether that be in confidence or developing new skills. I am very proud to be the director of such a great team.

Samantha

Samantha Fuller

Job Title: Field care supervisor Joined: 2022

I like to be called Sam and I have worked in care for the last 17 years. I enjoy my job and find it can be very rewarding.


To me the thought of being able to make someone's day a little easier and brighter makes me feel good as well as being paid for it.


Outside of work I love spending time with my family, walking my dogs and being a mum to my wonderful daughter Shannon who is 18.

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