Tempnur Care

Office 2, Manvers House, Pioneer Close, Wath-Upon-Dearne, Rotherham S63 7JZ
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Top 20 award
9.8 43 Reviews
  • Tempnur Care, Rotherham
Tempnur Care is a Nurse - Led Domiciliary Care and Supported Living Provider offering compassionate and professional care in the areas of Rotherham, Barnsley, Doncaster, Sheffield and Lincolnshire. Tempnur Care staff and management recognise the value of person centred care and providing support in the comfort of people's own homes.

Tempnur Care sets the highest standards for its management and staff and is dedicated to maximising job satisfaction and knowledge of employees through proper induction, in service training and mandatory and ongoing training opportunities.

Tempnur Care provides a range of services from night sitting, companionship, live-in care, supported living, one to one care, personal care, dementia care, end of life care, respite care. The trained care professionals can help with CIPAP, BIPAP (NIV), Catheter care, PEG care, Stoma care, Tracheostomy care, Suctioning care, medication to name just a few of their complex care support services. Contact Tempnur care for a comprehensive assessment.
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Care Provided by Tempnur Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £26
  • Weekly Live-in Care Fees: £1500 – £1500

Contact us for a personalised quote tailored to your specific needs

These prices are only a guideline, please contact Tempnur Care to find out the exact price for your requirements.

Contact Tempnur Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Tempnur Care to get a personalised quote.

Good to Know

Owner

  • Tempnur Ltd
  • Privately Owned

Person in Charge

  • Orpha Billie (Manager)

Tempnur Care Reviews (43)

9.8

Tempnur Care has a Review Score of 9.8 (9.812) out of 10, based on 23 reviews in the last 2 years.
Over all time Tempnur Care has 43 reviews.

Overall Experience
  • 41
  • 1
  • 0
  • 0
  • 1
Date Published
  • 43
  • 5
  • 10
  • 23
  • 20
Reviewer Connection to Tempnur Care
  • 21
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
  • 1
Total of 43, showing 21-40
Review from Daniel V (Son of Client) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and care were provided to my dad and our family. Thank you so much for everything you are doing, I really appreciate it.
Reply from Care Manager, Tempnur Care at Tempnur Care
Thank you for taking time to review our service. Your kind words are greatly appreciated. It's a great pleasure to care for your dad.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Kathryn B (Daughter of Client) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tempnur Care has been helping me take care of my 98-year-old mum since November 2023. Mum and I cannot fault them. They are kindness itself to both of us, don't make a fuss and treat Mum with respect and dignity. They maintain a sense of humour and deal efficiently and discreetly with whatever they
encounter. Each time Mum moves into a different phase of her decline, the carers adapt and cope. Without Tempnur, Mum could not spend whatever time is left to her living comfortably in her own home. I couldn't be doing this without them, and would recommend them to anyone needing extra help at home.
Reply from Tempnur care, Management at Tempnur Care
Thank you very much for taking the time to review our service. We are grateful for the opportunity to care and will continue to deliver the best care to improve the quality of life of the individuals…read more
  • Staff
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Review from Sharon R (Daughter of Client) published on 2 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away this morning and we didn't get time to phone before her carers arrived. The respect that the carers had for my mum by coming into her home and paying their respects to her and then to my family was very nice and never seen anything like that before so Tempnur Care, thank you so much
and the carers who cared for my mum.
Reply from Management, Tempnur Care at Tempnur Care
Thank you for taking your time to review us. We appreciate the opportunity given to us to care.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amanda H (Daughter of Client) published on 17 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's care company are excellent in every way possible. I cannot thank them enough, they have made such a different to Mum's life and our families' lives because we can trust in them to do the job without cutting any corners. I would definitely recommend them. It's a five star service.
Reply from Management, Management at Tempnur Care
Thank you very much for taking the time to give us your valuable feedback.
  • Staff
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  • Treated with Dignity
  • Value for Money
Review from Amanda F (Niece of Client) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent carers, so kind and thoughtful.
Couldn't wish for better care.
Reply from Management, Management at Tempnur Care
Thank you for your review, we appreciate the opportunity to provide care and support to your loved one.
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Review from M R (Client) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff looks after me in the shower ect, above and beyond. Don't know how I would manage without them.
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  • Treated with Dignity
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Review from K S (Daughter of Client) published on 23 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff of Tempnur Care highly enough for their dedication and the support they provided to my elderly dad. It was so reassuring for the family. Dad's care workers were so respectful and always displayed such friendly professionalism and care. Their approach was so appreciated.
The
same also applies to the management team we had contact with who were always at the end of the phone, accommodating any increase of calls we required and liaising with family. They also undertook regular reviews with the family. Thank you so very much.
Reply from Management, Management at Tempnur Care
Thank you for your review. We appreciate the opportunity to support and care for your dad.
  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Ann B (Client) published on 26 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, polite, caring, respect patient and concern, tidy and obliging.
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Review from Susan B (Daughter of Client) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much to the whole team at Tempnur Care. Each day, every visit we are greeted with such warm, lovely, happy and friendly staff. They all treat my dad and his home with such care and respect. He has made such a lovely bond with them and looks forward to seeing them each day. He calls them
his angels. We as a family feel so lucky to have such an amazing team taking care of our dad. They have made a massive difference to us. You all go above and beyond anything we could have ever expected. Management is very easy to contact and lovely to speak to. Will call to check if things are okay and if anything is needed. Once again, thank you to all, we are delighted.
Reply from Care manager, Manager at Tempnur Care
Thank you for your positive feedback. We strive to provide holistic care to improve the quality of life for all individuals we support.
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  • Treated with Dignity
  • Value for Money
Review from J T (Daughter of Client) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care from Tempnur Care. They are very good with Mum, with all her personal care and they know just what she needs. Without Tempnur Care, I would be struggling with Mum, I am very grateful.
Reply from Care Manager at Tempnur Care
Thank you for your feedback. We really appreciate the opportunity to provide care and support.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Suzanne H (Daughter of Client) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise all the staff who care for my mum enough. They all enter our home with a smile and friendly greetings. They have built up positive, caring relationships with Mum and the rest of the family. All staff treat Mum with dignity and show her respect whilst meeting her care needs fully. I
particularly like the way they explain to Mum what they are doing and ask her, not tell her. They are always patient and polite.
Mum often comments to family and friends saying “They are all just so lovely”.
I have had regular contact with management who are always eager to help, check if we are happy with the service and meet our requests. For instance, after staff noticed Mum was tired on a morning it was suggested Mum’s morning call was made later, which really helped.
Reply from Care manager, Manager at Tempnur Care
Thank you for your positive feedback. We aim to continue providing holistic care which enhances the quality of life of all individuals using our service.
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  • Treated with Dignity
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Review from J S (Daughter of Client) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Positive experience.
Care workers are caring and compassionate.
Reply from Care Manager, Manager at Tempnur Care
Thank you, and we really appreciate your feedback.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Stacey G (Daughter of Client) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are absolutely amazing and so respectful to your home and family. They go over and above expectations and are so thorough in what they do. By far the best carers we ever had. They always accommodated our needs and management was always on hand to help/review our circumstances.
Reply from Care Manager, Manager at Tempnur Care
Thank you for your review. We appreciate your feedback. We aim to continue to provide care with compassion and dignity to our service users.
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  • Treated with Dignity
  • Value for Money
Review from Brian D (Husband of Client) published on 30 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my wife receives is first class. The carers take the time to bond with the person receiving care and put them at ease. The particular carer we have epitomises this action. We could not be more satisfied.
Reply from Tempnur Care Manager, Care Manager at Tempnur Care
We really appreciate your positive feedback. Our aim is to provide person-centred, professional and friendly care that aids independence and improves the quality of life.
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  • Treated with Dignity
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Review from D H (Daughter of Client) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum received excellent care and companionship from every person who cared for her. Mum really looked forward to them visiting. They sorted out appropriate health care when Mum needed it. I would highly recommend them, do not hesitate to use their amazing service. I went on holiday knowing Mum was safe
and well looked after.
Reply from Tempnur Care Manager, Care Manager at Tempnur Care
Thank you for entrusting us with your mum's care, we are honoured to have been given the opportunity to care for her in your absence.
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Review from Angela W (Wife of Client) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have been professional, kind, friendly and polite at all times. The carers are open to changes and are willing to adapt their procedures to fit the client's needs. All in all, I am very happy with the care they provide.
Reply from Care Manager, Care Manager at Tempnur Care
Thank you and we really appreciate your feedback.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D S (Husband of Client) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is very happy with the care service provided and so am I. The carers are very good in all aspects.
Reply from Care Manager, Care Manager at Tempnur Care
Thank you for your review. We appreciate your feedback.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S T (Son of Client) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Care Manager, Care Manager at Tempnur Care
Thank you and we really appreciate your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S R (Daughter of Client) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Scotland but was down visiting family last week. Mum has been having the team in for the past couple of weeks now, so I was able to meet with the girls on various occasions. I found them very professional, but also, caring and so very kind to my mum. She is getting to know them and they are
building a lovely relationship with her. It is comforting to know that she is getting such wonderful care. Well done to you all and thank you.
Reply from Care Manager, Care Manager at Tempnur Care
We really appreciate your positive feedback. Our aim is to provide person-centred, professional and friendly care that aids independence and improves quality of life.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Teresa M (Daughter of Client) published on 26 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is very kind, caring and gentle. Mum absolutely loves her coming and says her visit set's her up for the day. Care delivery is very person-centred, the carer takes time and care to get to know what matters to mum. They sing whilst getting mum showered, and have a laugh, which mum loves. Mum
never feels rushed, and if the carer has any concerns about mum, she always follows through to a resolution before leaving (eg contacting her GP). Other carers have come on occasion, and are also lovely. The company ethos is great.
  • Staff
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  • Management
  • Treated with Dignity
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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Tempnur Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Tempnur Care is calculated as follows: ( (126 Excellents x 5) + (1 Goods x 4) + (6 Very Poors x 1) ) ÷ 133 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tempnur Care is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tempnur Care to verify any information. View our terms and conditions. Tempnur Care has an Enhanced Service - more info.