My Homecare Chelmsford

Joanna brings a wealth of expertise from an extensive engineering and project management background. Co-founder of My Homecare Chelmsford, her passion for the care industry ignited when she was tasked with finding suitable care for her own family members. Joanna recognised that the skills and successes she honed in growing and enhancing the processes and business strategies of several global organisations could be effectively applied to the care industry, an area she finds immensely rewarding.

Joanna’s engineering background equips her with the ability to analyse and enhance care processes, ensuring they are both effective and efficient. Joanna’s success in developing business strategies is now directed towards growing our services and enhancing our community ties within the Southeast.

She is currently leading the set-up of our new branch in Southend-on-Sea, bringing her expertise and passion for care to this vibrant area. Joanna’s unique background and dedication to the care industry make her an invaluable asset to our team, continually driving improvements.

Sharnelle is the Operations Manager at My Homecare, leading on service delivery, quality, and strategic growth. With extensive experience across health and social care, she has developed a deep understanding of the challenges individuals and families face, alongside a proven ability to build responsive, high-quality services that truly meet their needs.

Sharnelle is passionate about delivering care that is not only effective but genuinely person-centred. Her commitment to care is deeply personal—following her grandfather’s diagnosis with dementia, she developed a strong passion and curiosity for supporting others through similar journeys. This experience continues to shape her approach, driving her to ensure every individual is treated with the same compassion, dignity, and respect she would expect for her own family.

She takes pride in creating services that people can rely on, working closely with families, professionals, and care teams to ensure every person feels safe, valued, and supported. Sharnelle is equally passionate about her team, believing that when staff feel valued, respected, and genuinely invested in, they are able to deliver their best work and find real fulfilment in what they do. She is committed to providing guidance, encouragement, and ongoing support to help her team grow and thrive.

With a particular focus on developing innovative care pathways, including live-in and step-down support, Sharnelle is dedicated to helping people remain in the comfort of their own homes wherever possible. She strives to build services that balance compassion with efficiency, ensuring people receive the right care, at the right time, in the place they feel most comfortable.

Rachel has worked in care for over 15 years and is one of the cornerstones of our My Homecare Chelmsford team. Starting her journey as a carer, she has grown through dedication, compassion, and an unwavering commitment to quality care, progressing to her current role as Team Leader.

Known for her hands-on approach, Rachel supports both clients and colleagues with professionalism and humour. Her care visits are consistently rated as outstanding by the people she supports and their families, thanks to her natural warmth, attention to detail, and genuine respect for every individual.

Rachel has completed her Level 2 Diploma in Health and Social Care and is currently working towards Level 3, with aspirations to train as a nurse in the future. Her passion for learning and continuous improvement shines through in everything she does.

As part of our leadership team, Rachel plays a vital role in mentoring new carers, maintaining high standards across the service, and ensuring that every client receives the person-centred care they deserve. Her reliability, teamwork, and kindness make her not only a valued colleague but an inspiration to others.

Miriam brings a decade of top-tier leadership experience from the corporate world into the Health and Social Care sector. Her journey is deeply personal, shaped by her own encounters with domiciliary care companies. These experiences, both uplifting and frustrating, have fueled her determination to make a difference.

Motivated by a desire to change perceptions of social care, Miriam has founded her own company. Her goal isn't about profits; it's about providing outstanding care and building genuine connections within the local community.

As the head of her enterprise, Miriam leads with a blend of practical know-how and big-picture thinking. Every decision she makes is aimed at steering the company towards excellence and compassion.

Focused on Essex and Southeast, Miriam is on a mission to redefine what care means. Her vision is all about ensuring that everyone receives not just care, but also respect and dignity. Her commitment to transforming the culture of care is evident in every aspect of her business.

Debbie is our dedicated credit controller, bringing with her an impressive 12 years of experience in the finance sector. Before joining us, she honed her skills as a personal assistant to a prominent plastic surgeon, where she developed a keen eye for detail and a meticulous approach to managing financial matters.

She is responsible for managing and overseeing the credit processes, ensuring that our clients’ accounts are accurately handled and up-to-date.

Outside of her professional life, Debbie has a creative side that she expresses through her love of baking. She specialises in crafting exquisite wedding cakes, bringing joy to many on their special day with her culinary talents. This artistic pursuit not only showcases her creativity but also her dedication to precision and excellence.

Debbie is passionate about people and finds great satisfaction in building relationships with our clients, even if it is mostly over the phone. Her warm and friendly demeanour ensures that our clients feel valued and understood. She takes the time to get to know them, providing a personal touch that is often missing in the finance department of a care company.

Debbie’s combination of financial expertise, creativity, and genuine care for people makes her an invaluable member of our team. Her commitment to excellence ensures that our company can continue to provide outstanding care to our clients.