My Homecare Chelmsford

Having myhomecare look after my father is like having a close family member care for him. They are excellent at providing all the care and help required to enable my parents to continue enjoying life at home. Not only this, but they provide a level of fun, compassion and friendship that enriches my parents lives beyond just enabling their day to day and unburdening them of chores. The manager has also been exceptional. Making regular in person visits, she is fully aware of my fathers progress at any given point. She offers useful advice, has good knowledge and recommendations of local services (day clubs, respite, hospitals) which can compliment home care and is able to expedite certain medical services through her contacts which might otherwise be delayed. She allows the service flexibility when needed and available if any issue have arisen. I have had experience of other care providers and myhomecare stand out on all counts as superior. Their high rating is well deserved.

Thank you.

I would happily recommend Homecare to anyone needing assistance in their home.

Dad has been receiving care for 12 months now and everything is running very smoothly. I appreciate that Dad is treated with dignity and gentle persuasion rather than being forced to do things or treated like a series of chores to be ticked off a list. The carers engage Dad like an adult which is important. Dad needed a bit more support at the beginning, but after a couple of months it was clear that he had improved a bit, so it was suggested to us that the visitation be reduced and reassessed every so often. I think many businesses would just have continued with the unnecessary visits, but I like that Dad's needs have been the main consideration, which is as it should be. Overall, I'm very happy with the care Dad is receiving and it is a relief that he is treated with dignity and kindness.

I have no hesitation in recommending this service.

They have provided amazing care for my elderly father with dementia. It brings me happiness and peace of mind to know that they are helping my father each day and it has allowed him to stay in his flat and independent. The carers treat him like family and he is not just another case for them. The manager is very helpful and kind and responds very quickly to any questions. Thanks to all the team for your care.

Thank you all so much.

I cannot sing their praises enough and I thank them from the bottom of my heart.

After the loss of my mum, I needed to move in with my dad to help and care for him. I researched carers and the companies available to assist with Dad's personal care. I was so lucky to find My Homecare, the manager and all the lovely staff that have taken such excellent care of my dad. They have such patience and are so friendly, happy and caring which made Dad comfortable with accepting their help. When I went on holiday and Dad required additional support with evening meals and any help it was never a problem. The communication was excellent, and any issues or concerns were immediately reported back to me no matter how small. Dad now requires full-time care as I am moving out. Dad can no longer stay on his own and he is going into a care facility. Side note we live in a semi-rural area which is not easy to access, this was never an issue for them! I would like to thank everyone at My Homecare for all their help, hard work and commitment to caring for Dad.

Caring and generally good. Polite and friendly. Recently they are regularly later than booked. They take a lot of time to write notes for the office. They don't always spot things which obviously need doing.

We have received an excellent service from My Homecare Chelmsford. Mum has been visited by great, kind and compassionate carers who have done more than required to help meet her needs. The management has also been brilliant, quick to respond and adapt the care as Mum's needs have changed.

My father has been receiving home care from the Chelmsford branch of My Homecare for two months now, and I cannot express enough gratitude for the consistently exceptional service they've provided. The staff are absolute stars - every single one of them. They're not only professional and reliable, but also unfailingly kind, patient, compassionate, and attentive to my father's needs. They've made a world of difference to his life, allowing him to maintain his independence while feeling fully supported. From the initial care plan set-up to the day-to-day interactions, everything has been first-rate. The Chelmsford team truly goes above and beyond - they take the time to chat with my father, listen to his specific requirements (essential for a blind person), and ensure he feels comfortable and respected. It's clear they genuinely care for their clients, and that makes all the difference. Outstanding home care from Chelmsford's My Homecare. They're a credit to the industry.

Two lovely ladies take it in turns to come once a week to wash and cream my legs. They do the job well and are very helpful. They don't rush the job. We have a lovely chat. Very happy with the way things are.

We have found the staff very friendly at My Homecare and are so glad we moved to them over two years ago. They treat my mum with dignity and she looks forward to them coming. I would go as far as to say that the care visits count as friend visits. Special thanks to their manager for her flexibility and for going that extra mile when necessary. Thank you from the bottom of my heart. Their care makes my life easier as well as my mum’s.

The manager and her team have been simply brilliant. They were quick to pick up the quirks of caring for my father and always treated him as an individual with dignity and respect. They not just catered for his physical needs but took time to find out what he liked to talk about and when he was in the mood to talk or not. They were quick to spot potential problems and usually offered a solution. I cannot praise the manager enough as she went above and beyond in providing solutions and provided much support to me and peace of mind.

The team at My Homecare Chelmsford are an amazing bunch of people, nothing is too much trouble. Very caring for their clients. I appreciate your support and without their support mum would not to able to be in the home she loves.

I am very happy with the care my mum receives from My Homecare. They have given my mum care and friendship and she looks forward to seeing them. They always give me feedback if she needs anything. I can not fault them and we were lucky to find them.

My Homecare have been absolutely brilliant with my Dad. Their care is outstanding, nothing is too much trouble and the carers are so kind, polite and respectful. Dad feels well cared for and it is reassuring for me knowing someone is there for him every day. If there is a problem the ladies are on to it. Dad recently had a possible urine infection and I was informed immediately with a phone call. His catheter blocked and the carer arranged for the district nurse to attend urgently. Whenever I or Dad has had a worry a quick phone call or email and the problem is addressed and sorted. The carers make Dad feel valued as a person and he is treated with dignity. The carers always seem to know what has been going on with dad - they even knew his heating had gone wrong! Communication at My Homecare is fantastic. Thank you for your hard work and dedication to enable my Dad to remain as independent as possible in his own home.

We have been with my carer and the My Homecare Chelmsford team since my mum was discharged from hospital in February 2021. My mum has sadly since passed but the team have continued to look after my dad, we are very happy with the services my dad receives - thanks My Homecare Chelmsford.

I am very happy with the care my mum receives from My Homecare, the carers treat her with dignity and respect and are all very considerate with her. She enjoys a laugh and a joke with them and I have no hesitation in recommending the company.