Radfield Home Care Camden, Islington & Haringey

Glyn, owner and director of Radfield Home Care Camden, Islington & Haringey, has a wealth of knowledge in the financial sector. He has an extensive and impressive career history which makes him perfect for the care sector.

Glyn knows his patch better than a London cabbie and has a broad knowledge of the area. Glyn started his career in London, and over a 40-year career, found himself operating all over the world. Opening a care agency covering the Camden, Islington and Haringey area is the next big step in his career.

Glyn tells us: “I had a successful career in financial services that allowed me to live and work in New York, Zurich and Tokyo in addition to London. It served me well and provided me with a good set of transferable competencies, particularly with regards to working with people.“

He also owns a successful park home estate which has given him a valuable insight into the challenges facing older people.

We would like to introduce you to Elise Horowitz, business development manager for Radfield Home Care Camden, Islington & Haringey. Elise supports, works with and helps guide the care management team and undertakes business development work in the local communities that the office services.

Elise has an extensive background in the financial sector, having previously worked at large international investment banks. She also spent some time serving on the board of a charitable organisation as a volunteer.

Several years ago, Elise took the decision to switch careers and is now in the final year of a degree to qualify as a psychodynamic psychotherapist. Elise tells us:

“I see synergies between my new profession as a psychotherapist and home care, particularly concerning helping those in need including dignity, understanding and compassion."

She goes on to say:

“I have been fortunate to retrain in the Mental Health sector, helping those individuals in emotional distress who are looking to live more meaningful lives and in less emotional pain.”

We would like to introduce you to Sunny Bello, care manager for Radfield Home Care Camden, Islington & Haringey. Sunny is responsible for the day to day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well led. Sunny is the key point of contact for carers, clients and their families and promotes individual’s wellbeing at all times.

Sunny initially joined us as a field care supervisor but after some time moved into the role of deputy care manager and later, care manager.

Sunny has a rich background in care working in a variety of roles. Like many, she began her journey as a Care Professional, learning the basic skills and qualities you need to care for people. Spending time as a Care Professional has given Sunny a deep understanding of the challenges facing both clients and our care family.

Over time, Sunny spent time as a field supervisor and customer care supervisor, which included observations, demonstrations, quality assurance, practical support in the field and assessing clients needs and assisting with any concerns.

“I want to make a difference to people’s lives in my community. It’s such a fine thing to be able to meet someone in my community that has a story to tell, or an unbelievable experience, they may have travelled the world or have 25 grandchildren. I find it inspiring and feel like I’m learning something new every day.”

As well as having over 10 years experience in the care sector, Sunny is keen to learn even more. She is working towards her Level 5 apprenticeship.

“I believe this will help me to demonstrate my knowledge and assure the quality of my work. I really enjoy working with our clients and hope that I can lend a hand with my wealth of experience in this sector.

I’ll always listen and take every point seriously, after all, this is my passion. I feel strongly about providing a high standard of service and quality of care.”

Kayleigh is deeply committed to maintaining the highest standards of service quality and client satisfaction. She takes a proactive role in regularly monitoring performance across all areas of service delivery, conducting thorough spot checks to ensure consistency and identify any potential areas for improvement. By closely tracking performance, she ensures that all staff adhere to the necessary standards and protocols, while also ensuring that the care provided remains personalised and of the highest calibre. Kayleigh’s attention to detail and dedication to continuous improvement plays a key role in fostering an environment where clients feel well-supported, valued, and consistently receive the best possible care.