Unikcare Solutions

The carers are prompt. Polite and are doing a wonderful job. Nothing is too much trouble for them.

Thank you for all your support x

I would love to take this opportunity to thank each and every carer who looked after my mum over the past few weeks. To know that someone was there, over night, helped me to be able to sleep. The whole team were caring, compassionate, kind, heartwarming, professional and most of all present at a time we needed you most. Thank you

I have no problem with my carers.

Perfectly satisfactory. I think excels other firms, I hear.

The carers we had were always prompt they were kind and compassionate and professional even when my husband was not at his best. They were friendly to all in he household. I would recommend the company.

All carers have been excellent and treat with dignity. Very good management who keep in touch and always willing to assist with extra support as required.

I have been very pleased with the care my husband receives from Unikcare care agency. I have no complaints. The staff are very kind and always have a smile on their faces and know how to do their job properly. I would know this after working myself in care for over 30 years. I would recommend this agency to anyone.

The care and support received from Unikcare Solutions over the past couple of years has been excellent. Carers and office staff are professional, supportive and approachable. At times, they have gone over an above in meeting mum's needs. For example, they have on several occasions collected prescriptions when needed urgently. My mum thinks all of the carers are lovely and really appreciates how they care for her. Communication from carers and office staff when there are issues to resolve is timely. I am always made aware promptly if there are any concerns about my mum. I have no hesitation in recommending this company for care in the home.

I can honestly say I feel William is supported, his dignity is met, he is treated with respect and kindness that blows me away. I only wished I had found them years ago.

Excellent service provided by all carers at Unikcare. Always on time and never late. On the odd occasion if a problem will always ring to let Ian know is happening.

The care team visiting my mother on a daily basis are excellent in what can occasionally be trying circumstances. We have good communication with the various members of the team all focussed on making my mother comfortable and safe. My only suggestion for improvement is the admin team, it sometimes takes several attempts to get a request actioned or for information to reach the care team.

Overall it is a positive experience, however there are a few things that can be improved such as communication between carers. Carers taking time to look at previous comments, remembering long term care plans and details of the client. Certain carers i.e. women take longer than male carers. They give me encouragement to do things independently and have a good rapport with them.

I am happy with the service

I would like to say the office staff are also very caring, and nothing is too much trouble to ask or cancel the care if we have hospital appointments. We are so grateful for all their help.

Staff are always on time and professional. They are caring and supportive and work really really hard. Everyone including managers are attentive professionals. The app is a really useful resource too. Thank you to all staff

All care staff are caring take time to know their client, they are friendly, cheerful they make you feel comfortable your not just another task,always checking if you need anything else ,asking how your day has been. Would recommend company and staff to anybody.

Very efficient service from the beginning. Massive plus for our family is the 4 key carers who visit. My dad has dementia and continuity of a carer is very important. They are always very helpful and polite and treat my dad with respect. They are always punctual and have never just not 'turned up' in the last 12 months. The office and management staff are also very helpful and respond to my queries. Thank you.

I have been on my holidays for 3 nights and 4 days. Unicare solutions was arranged via Lancashire County Council. My husband has a lot of needs and I couldn't have left him on his own they came in 4 times a day and really good and professional and seen to my husband needs. The main carer is an excellent bloke keep up the good work.. And thank you so much to the other carer that came in.

Lovely pleasant staff. Always on time. Smart and tidy. They always ask how I am and what I would like help with. Jobs are always done to a high speck. She always chats to my family and asks how their day has been. I couldn't ask for of any more. I'm very pleased.