Unikcare Solutions

2-4 Kensington Road, Morecambe LA4 5LX
Review Us
9.6 28 Reviews
  • Unikcare Solutions, Morecambe
The team at Unikcare Solutions have the goal to deliver the best possible care and customer support in their domiciliary care service.

They take pride in ensuring that people have the opportunity to receive high-standard care in the comfort of their own homes.

Unikcare Solutions covers all areas in Lancashire, Cumbria, and other surrounding areas

The wide range of services Unikcare Solutions provides includes: dementia care, elderly care, end of life care and many more

Staff at Unikcare are empowered to provide the same quality of care as they would provide to their own families

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £22.50 – £25.57
  • Weekly Live-in Care Fees: £1290 – £1350

Rural Lancashire:
30 minutes: £23.00
45 Minutes: £25.35
60Minutes: £26.60
Sleep-in 9pm-7am: £140.00
Waking Night: £26.60
Companionship: £26.00


Bank Holiday
30 minutes: £25.35
45 Minutes: £27.40
60Minutes: £25.39
Sleep-in 9pm-7am: £145.55
Waking Night: £34.85
Companionship: £30.35

These prices are only a guideline, please contact Unikcare Solutions to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Daka Family Ltd

Person in charge

  • Mildred Daka (Manager)
9.6

Unikcare Solutions has a Review Score of 9.6 (9.646) out of 10, based on 14 reviews in the last 2 years.
Over all time Unikcare Solutions has 28 reviews.

Overall Experience
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Date Published
  • 28
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  • 14
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Reviewer Connection to Unikcare Solutions
  • 13
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Total of 28, showing 1-20
Review from Jacqui C (Wife of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All care staff are caring take time to know their client, they are friendly, cheerful they make you feel comfortable your not just another task,always checking if you need anything else ,asking how your day has been. Would recommend company and staff to anybody.
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Review from G M (Daughter of Client) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficient service from the beginning. Massive plus for our family is the 4 key carers who visit. My dad has dementia and continuity of a carer is very important. They are always very helpful and polite and treat my dad with respect. They are always punctual and have never just not 'turned up' in
the last 12 months. The office and management staff are also very helpful and respond to my queries. Thank you.
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Review from Lynne S (Wife of Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been on my holidays for 3 nights and 4 days. Unicare solutions was arranged via Lancashire County Council. My husband has a lot of needs and I couldn't have left him on his own they came in 4 times a day and really good and professional and seen to my husband needs. The main carer is an excellent
bloke keep up the good work.. And thank you so much to the other carer that came in.
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Review from Janet C (Client) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely pleasant staff. Always on time. Smart and tidy. They always ask how I am and what I would like help with. Jobs are always done to a high speck. She always chats to my family and asks how their day has been. I couldn't ask for of any more. I'm very pleased.
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Review from Sufia T (Client) published on 28 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Unikare promised me that they would do better than the last company I had. In short, they did nothing of the sort. Whilst they were wooing me, they sent their best carers. Sometimes 2 or 3 at once. A carer came to my house and listened to me. He made me feel at ease. Unfortunately, that was all his
part in my care over and done with. I could never reach him. My text messages were left unread and my concerns never heard or acted upon. Carers shrunk my son's clothes (they're not supposed to do anything for my son, he's a grown man) and bleached his and my clothes. Both very expensive mistakes. My son is 6ft tall so his clothes are expensive. No recompense offered for his or my clothes.
However, it was the feeling of being used as a training exercise for new carers that got me in the end. A new carer every week who had no clue of what caring for sick/disabled people entailed. Yes we get angry. However, it's not unjustified.
Reply from Smart Daka, Director at Unikcare Solutions

Thank you Sufia. We are sorry to hear about your experience with us. When we started providing you with our care you told us that you had tried multiple care companies and none of them were good enough for you. We were in constant communication with you and your social worker whenever issues were raised and we would try to look for the best solutions. We changed carers at your request but there was still many issues raised practically on each visit. It was also difficult for us to keep on respond to your multiple phone calls and text messages daily all the time especially when a lot of they were inappropriate. We tried our very best but unfortunately we could not meet your needs and demands. We are not sure why you keep reposting your review considering we stopped providing our services to you nearly a year ago in June 2024 it is now April 2025, we hope you have found the care that suits you.

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Review from A B (Client) published on 18 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the carers reliable and always on time. they treat me with respect and they are good at what they do. they are always nice.
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Review from L J (Client) published on 18 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers are all lovely, they do their Job and always always ask if I need anything else before they leave. They are polite, caring and professional. The office staff are and always deal with my queries. The boss comes and personally to check now and then to check I'm happy and if theres anything
else I need. I'm very lucky to hove them.
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Review from Jerem S (Husband of Client) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's care has been excellent. The carers are friendly and helpful. They stick to the agreed times and do everything expected of them. The company are flexible in arranging everyday visits and altering timings at short notice. I cannot thank them enough.
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Review from Liz B (Daughter of Client) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unikcare have been providing an exemplary home care service for my elderly father for over a year. I can't recommend them enough. They are courteous, kind, polite, friendly, patient and reliable. They are all so amazing and so kind and respectful towards my ailing father treating him with compassion
and dignity. I know he is also extremely happy with the service they provide.
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Review from E F (Sister of Client) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unikcare Solutions provided care for my sibling A, supporting them despite numerous challenges and worked very hard to build a relationship with them and improve their situation. The carers were kind, supportive, thoughtful and respectful both to my sibling and to myself whenever I had cause to speak
to them. Well done and I wish you every success in the future
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Review from John V (Son of Client) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional, dependable care throughout Mum's long illness, allowing her to remain comfortable and safe at home.
We are especially grateful for the care and support given to both Mum and us, her family, during her final days.
It helped so much in such difficult times.
Reply from Smart Daka, Director at Unikcare Solutions

Thank you very much we really appreciate your honest feedback. This positive feedback helps us get the continued motivation to help those that are in need of our services. Thank you very much.

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Review from Joyce B (Client) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a service user and very pleased to say that I have a team of very good carers who have been helping me over the past 8 months. They are punctual, pleasant and attend to my needs. I am pleased to have them in my home and for their help.
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Review from I B (Partner of Client) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent.
On-time every visit.
Friendly staff.
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Review from M S (Wife of Client) published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came home from hospital on end of life care. Two carers, four times daily and one overnight were needed. Unikcare was the only agency able to supply this. The carers were always on time. They were efficient in their work and so kind and reassuring to my husband and myself. I cannot speak
highly enough of these wonderful and dedicated people.
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Review from Elizabeth G (Client) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most wonderful, caring people. Always excellent help and care.
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Review from W W (Client) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am just getting used to this invaluable service Unikcare Solutions provide. Unique is the only word to describe the staff at Unikcare Solutions. I can't thank the staff enough for their valued time and effort they put into their work. I have also seen an improvement in my own mental health recently.
Waffles all around and coffee for a birthday treat, you should never have to work on your birthday.
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Review from Heather B (Sister of Client) published on 23 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went abroad and recruited them for my brother for one week. He only really needed checking on. They provided excellent service, turned up on time, very pleasant staff, will use again in the future if required.
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Review from Ken Y (Client) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers in my instance have been excellent. Prompt and reliable in all instances. The carers were helpful and pleasant in their work giving a relaxed feeling to their job to make me feel comfortable and secure doing anything. I could not say too much for their work and care.
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Review from Deb J (Daughter of Client) published on 14 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Unikcare team stepped in when my mum's previous carers let her down. They visited her in the evening and then seamlessly took over the next day. The team were professional, kind and caring in very difficult circumstances. My mum's needs were very complex but the carers were never phased and always
thorough and gentle. I can't thank them enough!
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Review from Y A (Friend of Client) published on 28 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care. Lovely people. The change in a month's care has meant that has left his flat for a walk for the first time in years. Their calm way of care has changed the anxiety that was there before. I cannot praise enough.
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Current Review Score: 9.6 (9.646)

Overview of Review Score

The Review Score of 9.6 (9.646) out of 10 for Unikcare Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.646 for Unikcare Solutions is calculated as follows: ( (66 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 79 Ratings = 4.646
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Unikcare Solutions is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Su

Su King

Job Title: Senior Care Coordinator Joined: 2023

Su is our Senior Care Coordinator


She plays an important role involved in the care of our service users and their families. Su is responsible for supervising the care by bringing together the different specialists whose help the clients may need. Su is also responsible for monitoring and evaluating the care delivered.


Given the wide remit of the job, Our senior care coordinator’s responsibilities and regular duties can be quite varied. Each piece of work she begins by meeting with the service user and family members to discuss the needs of the individual, the services available to them and the help they want.


Following the meeting, the care coordinator will then draw up a care plan. Once this is created, she is responsible for ensuring that services are delivered appropriately.

Chloe

Chloe Thompson

Job Title: Office Coordinator Joined: 2022

Hi I am Chloe and I work for Unikcare Solutions as an Office Coordinator and Administrator


I am a hard-working, task-driven professional with experience in Waitressing, Sales and Marketing and Administrative work.


As the admin department, we oversee staff within our agency serving patients at home. We assist in hiring and managing nurses and other healthcare staff who provide services to clients in the comfort of their own homes or non-clinical care environments. We make sure to adhere to guidelines on quality of care and make sure to stick to organisational standards. We also assist in budgeting, resource planning, organisation of files and development and implementation of care plans for patients.

Mellania

Mellania Daka

Job Title: Senior Administrator and Physiotherapist Joined: 2021

Hi, My Name is Mellania and I work as Senior Administrator at Unikcare Solutions.


I am also a qualified Physiotherapist


As the admin department, we oversee staff within our agency serving our service users at home. We assist in hiring and managing nurses and other healthcare staff who provide services to clients in the comfort of their own homes or non-clinical care environments. We make sure to adhere to guidelines on quality of care and make sure to stick to organisational standards. We also assist in budgeting, resource planning, organisation of files and development and implementation of care plans for service users.

Mick

Mick Curwin

Job Title: Competency Coordinator and Trainer Joined: 2023

Mick is our Training Coordinator, or Learning Coordinator is responsible for training our internal staff in compliance with the company’s annual training plan. His primary role includes identifying training needs, preparing training materials and conducting training programmes.


His roles include:
- Creating relevant in-house training programmes and resources for staff.
- Selecting the most appropriate training methods and activities.
Performing needs assessment to identify knowledge gaps and areas in need of improvement.
- Providing vital information about training sessions and informing personnel about available training.
- Liaising with management and customer service to create annual training plans.
- Researching and recommending new training techniques to HR, creating the curriculum and updating it to reflect developments within the industry.

Frequently Asked Questions about Unikcare Solutions

What Type of Services does Unikcare Solutions offer?

Unikcare Solutions offers Home Care.

How many Carers does Unikcare Solutions employ?

Unikcare Solutions employs 88 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Unikcare Solutions to verify any information. View our terms and conditions. Unikcare Solutions has an Enhanced Service - more info.