Unikcare Solutions

2-4 Kensington Road, Morecambe LA4 5LX
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9.4 28 Reviews
  • Unikcare Solutions, Morecambe
The team at Unikcare Solutions have the goal to deliver the best possible care and customer support in their domiciliary care service.

They take pride in ensuring that people have the opportunity to receive high-standard care in the comfort of their own homes.

Unikcare Solutions covers all areas in Lancashire, Cumbria, and other surrounding areas

The wide range of services Unikcare Solutions provides includes: dementia care, elderly care, end of life care and many more

Staff at Unikcare are empowered to provide the same quality of care as they would provide to their own families

Care Provided by Unikcare Solutions

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £22.50 – £25.57
  • Weekly Live-in Care Fees: £1290 – £1350

Rural Lancashire:
30 minutes: £23.00
45 Minutes: £25.35
60Minutes: £26.60
Sleep-in 9pm-7am: £140.00
Waking Night: £26.60
Companionship: £26.00


Bank Holiday
30 minutes: £25.35
45 Minutes: £27.40
60Minutes: £25.39
Sleep-in 9pm-7am: £145.55
Waking Night: £34.85
Companionship: £30.35

These prices are only a guideline, please contact Unikcare Solutions to find out the exact price for your requirements.

Contact Unikcare Solutions to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Unikcare Solutions to get a personalised quote.

Good to Know

Owner

  • Daka Family Ltd
  • Privately Owned

Person in Charge

  • Mildred Daka (Manager)
9.4

Unikcare Solutions has a Review Score of 9.4 (9.416) out of 10, based on 13 reviews in the last 2 years.
Over all time Unikcare Solutions has 28 reviews.

Overall Experience
  • 23
  • 4
  • 0
  • 0
  • 1
Date Published
  • 28
  • 0
  • 10
  • 13
  • 15
Reviewer Connection to Unikcare Solutions
  • 13
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from Jill L (Daughter of Client) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Unikcare team are by far the best home carers we have ever met. The initial needs assessment was accurate was taken into account. The carers are prompt, thorough and never seem rushed. They are all kind and take their work seriously - they genuinely seem to care about the comfort and well-being
of the client and go above and beyond the basics. All the team are gentle with the client and very clean and neat in everything they do. We are very pleased that we found Unikcare and hope we can continue with the same team.
  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Graham G (Client) assisted by family/friend published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is excellent, but the times of the visits are not always the same.
Reply from Smart Daka, Director at Unikcare SolutionsWe really appreciate the participation of our service users in the review process, without them we would not be here, doing what we are doing today. So we would like to thank those who had sacrificed their time, taking part in our reviews.
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Review from Noreen V (Client) published on 29 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been using Unikcare Solutions since March, when I started to need some extra help and support at home during my 6-months of outpatient chemotherapy. They provide me with four visits a day, using a small, friendly, professional and caring team of lovely ladies. They are all reliable and punctual,
and adaptable to my changing requirements for meals, medications and personal care. They are really helping me through a difficult time with humour and kindness.
Reply from Smart Daka, Director at Unikcare SolutionsWe do appreciate the participation of our clients in the reviews and would like to thank them for their contributions. Their reviews give us some positive motivations and encouragement.
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Review from Derek G (Client) assisted by family/friend published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving care company in February this year, I have noticed and dramatic change in the quality of care I receive (you only realise when you have something to compare it to). With Unikcare, they are professional, friendly, genuine and thorough in all they do. I am so thankful to them and appreciate
all they do.
Reply from Smart Daka, Director at Unikcare SolutionsWe really appreciate the response/reviews from our service users, and we are very thankful. Their reviews encourage us to continue putting more and more effort into improving our care.
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Review from Terry H (Husband of Client) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fantastic. Treat my wife with love and care.
Reply from Smart Daka, Director at Unikcare SolutionsWe really appreciate all the reviews from our service users.
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  • Treated with Dignity
  • Value for Money
Review from J F (Daughter of Client) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, professional staff. Keeping the team small, that works with Mum, helps with her confidence.
Reply from Smart Daka, Director at Unikcare SolutionsWe really appreciate the time and commitment taken by our clients to participate in the reviews.
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Review from Alice C (Client) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service.
Reply from Smart Daka, Director at Unikcare SolutionsDefinitely, we really enjoy working with our clients, very happy with their reviews.
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Review from D B (Client) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company has kept their promise to maintain carer continuity. This is important because the client, my husband, has dementia. Complete a monthly care plan review in person. Staff always arrive on time wearing PPE., are always polite and ensure that they interact with the client, despite his communication
difficulties. Go above and beyond designated tasks.
Reply from Smart Daka, Director at Unikcare SolutionsWe would like to thank our clients for affording us the opportunity to work with them. We really appreciate their reviews because these encourage us to continue working harder for all people whom we work with.
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  • Value for Money
Current Review Score: 9.4 (9.416)

Overview of Review Score

The Review Score of 9.4 (9.416) out of 10 for Unikcare Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.616 for Unikcare Solutions is calculated as follows: ( (60 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 73 Ratings = 4.616
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Unikcare Solutions is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Joseph

Joseph Daka

Job Title: Registered Manager Joined: 2021

Meet Joe!


Role: Registered Manager


About them:
Joe joined the company as a Healthcare Assistant and has progressed his career with us into his current position of Registered Manager. He brings strong leadership and a deep commitment to quality care. With a background in nursing, Joe combines clinical expertise with a clear focus on best practice, staff development, and person-centred care.
His experience and dedication ensure our team consistently delivers safe, compassionate, and high-quality support to everyone we care for.


Favourite part of the job:
“My favourite part of the job is making a difference to people’s lives. Giving people an opportunity to receive care in their own environment and supporting people to remain in their own homes and live independently for as long as possible is the highlight of my role.”


Fun fact:
Joe enjoys walks along the Morecambe prom and visiting antique shops in his spare time.

Su

Su King

Job Title: Deputy Manager Joined: 2023

Meet Su!


Role: Deputy Manager


About them:
Su began her journey with the organisation as a Senior Care Coordinator and has since grown into a key leadership role. In her current position as Deputy Manager, she line manages the duty team and oversees compliance, ensuring that our services consistently meet high standards of care and safety.
With a strong commitment to quality and a passion for supporting both staff and clients, Su plays a vital role in keeping our care services running smoothly and effectively.


Favourite part of the job:
“No day is ever the same at Unikcare Solutions. I enjoy the variation, and I enjoy supporting a team of talented and caring individuals."


Fun fact:
Su and her beloved dog Blu have worked together for 12 years. Blu isa therapy dog supporting both adults and children who are neurodiverse and experiencing high levels of anxiety.

Natasha

Natasha Wilcox

Job Title: HR Manager Joined: 2024

Meet Natasha!


Role: HR Manager


About them:
Natasha joined the organisation to develop and lead the HR team, bringing a clear vision and strong leadership to the role. With a focus on strategic HR, Natasha is committed to shaping a workplace where people feel supported, valued, and motivated to succeed.
She works closely with the leadership team to drive HR initiatives that support growth, improve employee experience, and ensure the company remains a great place to work. Under her guidance, the HR function continues to evolve and strengthen, helping the organisation thrive.


Favourite part of the job:
“I enjoy working with such a great team of people and being able to support them to become the best versions of themselves!”


Fun fact:
Natasha enjoys baking in her spare time and will often bring in a sweet treat for the rest of the team to enjoy.

Chloe

Chloe Thompson

Job Title: Office Coordinator Joined: 2022

Hi I am Chloe and I work for Unikcare Solutions as an Office Coordinator and Administrator


I am a hard-working, task-driven professional with experience in Waitressing, Sales and Marketing and Administrative work.


As the admin department, we oversee staff within our agency serving patients at home. We assist in hiring and managing nurses and other healthcare staff who provide services to clients in the comfort of their own homes or non-clinical care environments. We make sure to adhere to guidelines on quality of care and make sure to stick to organisational standards. We also assist in budgeting, resource planning, organisation of files and development and implementation of care plans for patients.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Unikcare Solutions to verify any information. View our terms and conditions. Unikcare Solutions has an Enhanced Service - more info.