Multi-Care Community Services Burton On Trent

This care company are excellent. The carers are very good, they come in get the job done and go. They have a lovely relationship with mum and are respectful of me. The office staff are on the ball with mums changing needs and call if a carer is going to be late. We have had bad experiences with two other care companies so I know how good this one is.

The management team have always communicated well with me and always happy to listen to any concerns that I may have, although I have never had any concerns and would be more than happy to recommend this company to others.

Salamat Po

Multicare have been providing care for my parents, and now just for Mum, for over two years now. My sister and I have nothing but praise for the service provided. The carers are without exception professional, kind, caring and conscientious. Communication is excellent and we are confident that Mum is receiving the very best care.

Best of luck to a truly amazing care company.

I can't praise this company enough, so much care and consideration looking after my Dad. The carers are always on time extremely gentle, softly spoken and looked after all his needs. "You won't find better care" local authority comment.

Multi-Care are a very professional company who provide a first class service. My mum has Dementia and so not always the easiest of persons to deal with. However, the carers always took time to ensure mums health and wellbeing was their priority and nothing was too much trouble. Whenever there was an issue I was kept informed of what had happened and how it was handled, giving me total peace of mind. A massive thank you to John and the team at Multi-Care. I would definitely recommend them to anyone looking for a complete care package.

Lovely people. always have a smile. cared for my dad but also formed a bond with his wife my mum who has become very fond of them. reliable and on time. nothing too much trouble. the team seemed to be very harmonious.

Excellent, attentive and caring, professional service. Can't speak highly enough of the service they provide and the standards they work to. Our father is always treated with dignity and respect and he looks forward to their visits.

As a family we cannot speak highly enough of everyone involved in ensuring mums health and happiness is looked after and wouldn't hesitate to recommend Multi Care.

I have recently changed care provider to Multi-care and have found them to be excellent. They are friendly, hard working and good time keepers and very professional. I look forward to their visits and they are becoming more like friends to me. I would certainly recommend them.

My Mum has overnight care and day visits from Multi-Care, and this has allowed her and my Dad to stay in their own home for the past year and hopefully for the foreseeable future. The carers are great - very kind and caring to my parents and friendly to the rest of the family - and always cheerful. The personal care they provide for my Mum is exceptional. In our experience, there has been little turn-over of staff, so they still see the same carers in a regular routine. Communication with me and my sister, both through the carers themselves and by the office staff has been excellent, and I have every confidence that they have my Mum's best interests at heart. They go out of their way to let us know about any issues and make district nurse referrals where necessary. Communication between the carers is also very good, so that any new care needs/issues are dealt with consistently. I would not hesitate to recommend this company.

My daughter uses Multi- care for her personal care needs. She has found them to be excellent carers. They are patient, hard working and very punctual. She has used a wide range of care agencies over the years and recently told me Multi -care are the best she has ever had. Great praise indeed.

I only wish that mum could have been cared for by this company from the outset!

Having no choice but to have carers to enable me to go home from hospital I wasn't keen at first but am so grateful to have been a client of mccs Burton on Trent for the past ten months they have been so kind to myself and my family nothing is too much trouble all staff that visit are friendly and the few times I've had contact with office staff they also are friendly and helpful nothing is too much trouble for any of the staff highly recommend anyone to use this company certainly wouldn't want anyone else to visit.

Quite simply one of the best care companies in the area.

Nothing is ever too much trouble for the carers or office staff.

If you are looking for a carer then don’t look any further than these guy’s having previous experience with my dad I can hand on my heart say they are the best.

Staff on the telephone are very helpful and polite, carers who are looking after my cousin are very efficient, kind, polite and great with care and support towards her, she is very happy and looks forward to them coming.

I have found that all the staff from Multi-Care are amazing. They all do their very best for my mum, they treat her with the greatest of respect and are so caring and kind. They are professional and knowledgeable. This care firm are the very best company we have ever had and we have had 3 different care firms and 2 were meant to be the best - I don’t think so, Multi-Care are top-notch, and I don’t think any other firm could ever be better.