Optimum Care Ltd

I just wanted to say how very happy I am with the optimum care for the support my friend has received. The service provided has been excellent, and all of her needs have been met with great attention and professionalism. It's reassuring to know she is in such good hands-thank you to the whole of optimum team for the wonderful work you do in looking after the my friend.

My mum's receives care 4 x a day visits.

Mum is 94 and after having a fall over a year ago required more longer-term care. I contacted 9 other providers before speaking with Sahar, the Manager at Optimum Care. Her kind and comforting voice and demeanour put me at rest straight away.

We receive regular updates and visits to assess mum's care and needs. Mum has the same caters coming in to keep consistent and to form a good relationship and supportive, befriender who tends to and delivers personal care and support.

The ladies are all lovely, very attentive, kind and caring. They are professional and go out of their way to support mum. This means mum can stay in her home and live out her life with dignity, love and support.

I highly recommend Optimum Care and their services to you.

Theresa, daughter of Margaret 94

We are very happy with the service. My son has been very happy. We have had previous care providers that did not meet our needs the way Optimum Care has.

When my mother was discharged from the hospital initially in December 2022, I chose Optimum as her care provider because they submitted a care plan that closely met the criteria that I had I had specified. From day one, their service has been first class, with the carers being very friendly and sympathetic. When my mother had a further spell in hospital in January 2023, the company kept closely in touch with me regarding her condition, and when she was discharged, again, they ensured that carers were on hand to welcome her home and settle her back in her bed. They have also kept in constant touch with the local NHS Community Nursing Services to ensure that my mother got the treatment and equipment that she required for her medical condition. I would thoroughly recommend Optimum Care to anyone who needs care.

I feel confident that my Nan is not only receiving a very high standard of care but will continue to do so.

The ladies who work for this company really bring love and care into their work. They go above and beyond for the care user and their families. I cannot recommend this company more - honest, reliable and extremely hard working. They treat the care user like family, giving a personal touch to everything they do. The perfect pairing for caring for my mum.

Mum has had many care companies over the last six years. Optimum Care are absolutely the best. Mum lives on her own and has 4 double-up visits every day. The carers are all lovely, kind, gentle and understand and support her many needs. They are timely, friendly, very professional and know exactly what mum needs. Communication with Mum and us the family is excellent, always readily available to speak to and to advise and support us as Mum's needs develop. Mum is very very happy with the lovely carers and the support she receives from them and if Mum is happy then so are we! Without them, Mum would not be able to live so happily on her own and in her own home. This is an excellent care company and I could not recommend them highly enough. They are first class. Thank you to the fabulous Optimum Care team.

Very happy with the service received.