Optimum Care (South) Ltd

192 Park Road, Peterborough PE1 2UF
Review Us
9.0 8 Reviews
  • Optimum Care (South) Ltd, Peterborough
Show Optimum Care (South) Ltd on the Map

Care Provided by Optimum Care (South) Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21.90 – £32
  • Weekly Live-in Care Fees: £995 – £1450

Please contact us for an accurate cost

These prices are only a guideline, please contact Optimum Care (South) Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Optimum Care (South) Ltd

Person in charge

  • Sahar Raj (Registered Manager)
Are you the Owner/Manager of Optimum Care (South) Ltd? View your Advertising Options

Optimum Care (South) Ltd Reviews (8)

9.0

Optimum Care (South) Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Optimum Care (South) Ltd has 8 reviews.

Overall Experience
  • 8
  • 0
  • 0
  • 0
  • 0
Date Published
  • 8
  • 2
  • 2
  • 3
  • 5
Reviewer Connection to Optimum Care (South) Ltd
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from N K (Friend of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say how very happy I am with the optimum care for the support my friend has received. The service provided has been excellent, and all of her needs have been met with great attention and professionalism. It's reassuring to know she is in such good hands-thank you to the whole of optimum
team for the wonderful work you do in looking after the my friend.
Reply from Sahar Raj, Registered Manager at Optimum Care (South) Ltd

Thank you so much for your kind words and for sharing your positive experience. We are delighted to know that your friend has been so well supported and that her needs are being met with care and professionalism. Our team works hard to provide the highest standard of support, and it means a great deal to hear that this has given you reassurance and peace of mind. I will be sure to pass on your appreciation to the whole team-they will be so encouraged by your feedback. With best wishes, Sahar Registered Manager, Optimum Care

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Theresa C (Daughter of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum's receives care 4 x a day visits.


Mum is 94 and after having a fall over a year ago required more longer-term care. I contacted 9 other providers before speaking with Sahar, the Manager at Optimum Care. Her kind and comforting voice and demeanour put me at rest straight away.


We receive

regular updates and visits to assess mum's care and needs. Mum has the same caters coming in to keep consistent and to form a good relationship and supportive, befriender who tends to and delivers personal care and support.


The ladies are all lovely, very attentive, kind and caring. They are professional and go out of their way to support mum. This means mum can stay in her home and live out her life with dignity, love and support.


I highly recommend Optimum Care and their services to you.


Theresa, daughter of Margaret 94

Reply from Sahar Raj, Registered Manager at Optimum Care (South) Ltd

Dear Theresa, Thank you so much for taking the time to share such a heartfelt review. We are truly honoured to be supporting your mum and your family. It's wonderful to hear that our team's consistency, professionalism and kindness have brought you peace of mind and comfort. At Optimum Care, we are committed to providing person-centred care that enables people to remain in their own homes with dignity and respect. Your feedback is a real encouragement to our carers, who take great pride in the support they give. We greatly appreciate your recommendation and look forward to continuing to provide the highest standard of care. Warm regards, Sahar Registered Manager, Optimum Care

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M M (Father of Client) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service manager, goes out of her way, is knowledgeable and understands my son’s needs. The carer is great, and has a good understanding of autism.
We are very happy with the service. My son has been very happy. We have had previous care providers that did not meet our needs the way Optimum
Care has.
Reply from Taz Khan, Registered Manager at Optimum Care (South) Ltd

Thank you, we like to work with the family and meet your needs in a person-centered manner.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kevin M (Son of Client) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother was discharged from the hospital initially in December 2022, I chose Optimum as her care provider because they submitted a care plan that closely met the criteria that I had I had specified. From day one, their service has been first class, with the carers being very friendly and sympathetic.
When my mother had a further spell in hospital in January 2023, the company kept closely in touch with me regarding her condition, and when she was discharged, again, they ensured that carers were on hand to welcome her home and settle her back in her bed. They have also kept in constant touch with the local NHS Community Nursing Services to ensure that my mother got the treatment and equipment that she required for her medical condition. I would thoroughly recommend Optimum Care to anyone who needs care.
Reply from Taz Khan, Registered Manager at Optimum Care (South) Ltd

It's great to know that you are pleased with our care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E S (Granddaughter of Client) published on 23 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has been using Optimum care for the past 5 months or so. Having had experience with previous care providers they stand out for their genuine interest in and dedication to care!
The management team play an active role in Nan's care. The carers who visit are polite, punctual, cheerful and eager
to help Nan to be comfortable and happy. They've built up a really positive and compassionate relationship with my Nan which makes a huge difference to her. Having the same carers visit means the care given is consistent and reliable.
I feel confident that my Nan is not only receiving a very high standard of care but will continue to do so.
Reply from Taz Khan, Registered Manager at Optimum Care (South) Ltd

Thank you, we aim to always deliver outstanding care and the ladies enjoy working with Nan!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stacey H (Daughter of Client) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ladies who work for this company really bring love and care into their work. They go above and beyond for the care user and their families. I cannot recommend this company more - honest, reliable and extremely hard working. They treat the care user like family, giving a personal touch to everything
they do. The perfect pairing for caring for my mum.
Reply from Taz Khan, Registered Manager at Optimum Care (South) Ltd

Many thanks. We, as a team, aim to always go above and beyond.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sue S (Daughter of Client) published on 13 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has had many care companies over the last six years. Optimum Care are absolutely the best. Mum lives on her own and has 4 double-up visits every day. The carers are all lovely, kind, gentle and understand and support her many needs. They are timely, friendly, very professional and know exactly what
mum needs. Communication with Mum and us the family is excellent, always readily available to speak to and to advise and support us as Mum's needs develop. Mum is very very happy with the lovely carers and the support she receives from them and if Mum is happy then so are we! Without them, Mum would not be able to live so happily on her own and in her own home. This is an excellent care company and I could not recommend them highly enough. They are first class. Thank you to the fabulous Optimum Care team.
Reply from Taz Khan, Registered Manager at Optimum Care (South) Ltd

Thank you it is a pleasure to work with the family, our aim is to always make sure our service user is happy and that we leave them with a smile.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Peter E (Friend of Client) published on 13 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers arrive very promptly, they are approachable and willing together extra mile to make the client happy. Queries are answered readily. Manager very knowledgeable and courteous.
Very happy with the service received.
Reply from Taz Khan, Registered Manager at Optimum Care (South) Ltd

Thank you its a pleasure to work with him and our aim is to always make sure he is happy with the girls and we leave him with a lovely smile.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Optimum Care (South) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Optimum Care (South) Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Optimum Care (South) Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Optimum Care (South) Ltd

What Type of Services does Optimum Care (South) Ltd offer?

Optimum Care (South) Ltd offers Home Care.

How many Carers does Optimum Care (South) Ltd employ?

Optimum Care (South) Ltd employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Optimum Care (South) Ltd to verify any information. View our terms and conditions. Optimum Care (South) Ltd has an Basic Service - more info.