Ruby Care Solutions Ltd

Suite 5, Unit 4 Blenheim Court, Peppercorn Close, Peterborough PE1 2DU
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9.7 13 Reviews
  • Ruby Care Solutions Ltd, Peterborough
Ruby Care Solutions Ltd is an independent domiciliary care services organisation which supports vulnerable adults and elderly suffering from various difficulties such as Learning difficulty, Dementia, eating disorder, and autistic disorder. Their aim is to provide just the right amount of assistance to their service users so that they attain the right amount of solitude or communal activity.

Their culture and approach allow Ruby Care to provide a holistic support to each client by meeting their unique needs at specific points in their lives. An extensive process of assessment, care planning, implementation and evaluation of care and support to meet each the adults physical, social, psychological, emotional, and spiritual needs is what makes us stand apart. Ruby Care believes that to offer the highest standard of service, the needs of the individual must lie at the heart of everything they do.

Their service users are encouraged to participate in the development of their individualised Care and support Plans in which the involvement of family and friends may be appropriate and much valued.
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Care Provided by Ruby Care Solutions Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Owner

  • Ruby Care Solutions Ltd

Person in charge

  • Munyaradzi Sachikonye (Manager)

Ruby Care Solutions Ltd Reviews (13)

9.7

Ruby Care Solutions Ltd has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years.
Over all time Ruby Care Solutions Ltd has 13 reviews.

Overall Experience
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Total of 13, showing 1-13
Review from L C (Daughter of Client) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm incredibly happy with the care and support my dad, receives from Ruby Care. The service has been consistently compassionate, professional, and attentive. I'd especially like to thank those whose kindness and dedication truly stand out. Their thoughtful approach and genuine care make a real difference
in my dad's daily life, and I'm so grateful for everything they do.
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Review from Steve T (Son of Client) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rubycare have been caring for my Mother since December 2023 since she was diagnosed with Vascular Dementia. She was struggling with day to day care, taking her medication and eating regular meals. Rubycare have been invaluable as I live a distance away from my Mother, they keep in regular contact with
me regarding any changes that need to be made to assist her. They have been a tremendous help, taking her to various appointments or to the hairdressers. Nothing has been too much trouble and I know my mother is well cared for.
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Review from Mandy L (Daughter of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the carers are always pleasant, friendly and extremely competent. Supportive and caring and more than ready to go the extra mile. We are updated on any situation and know we can rely on the service. We really couldn't manage without them.
Reply from Constas Lunga, Director at Ruby Care Solutions Ltd

Thank you so much for your thoughtful review. We're truly pleased to hear that our carers have made such a positive difference through their friendliness, competence, and commitment. Providing reliable, compassionate support is at the heart of what we do, and it's wonderful to know this gives you confidence and peace of mind. Your kind words mean a great deal to our team, and we're grateful for the trust you place in us.

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Review from S C (Daughter of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Searched for care in the home for my mum and found Ruby Care Solutions and what a godsend. Such lovely staff, very caring, reliable and so lovely with my mum. Would highly recommend if you are looking for care in the home for yourself or a relative.
Reply from Constas Lunga, Director at Ruby Care Solutions Ltd

Thank you so much for your lovely feedback. We're delighted to hear that you've had such a positive experience with our team and that your mum feels well cared for. Providing compassionate, reliable support is at the heart of what we do, and it means a great deal to know this has made a difference for you both. We truly appreciate your recommendation and the trust you've placed in us.

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Review from Reginald P (Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the carers do an excellent job and look after my wife with dedication and I treat them as very good friends.
Reply from Constas Lunga, Director at Ruby Care Solutions Ltd

Thank you so much for sharing your experience. We're truly glad to know that our support has made a positive difference for your mother and brought you peace of mind while living at a distance. Our team understands how important it is to provide not only consistent care but also companionship and reassurance, and it's wonderful to hear that this has been felt. We deeply value the trust you've placed in us and remain committed to ensuring your mother continues to feel well cared for and supported.

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Review from Asif A (Father of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service and always willing to go the extra mile. Responsive to changing needs and happy to provide unscheduled assistance. Staff are friendly and polite and provide high quality care. Always make sure that prioritise my needs.
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Review from Amanda M (Daughter of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rubycare are excellent, and treat dad with kindness, respect and dignity. They support him, helping him to retain his independence and also take the time for a chat and listen to his stories and see how he is feeling. They encourage him to drink squash to help him stay hydrated and make sure he has
something to eat with his medication.
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Review from Nina L (Daughter of Client) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ruby Care have been nothing short of fantastic for us, supporting not only my dad at very short notice but also the rest of the family as well. Their highly professional practical care was backed up with kindness and emotional care that was wonderful, at a point when both were really needed. They were
consistent, flexible to our needs and an astonishingly lucky find. All the staff from the office onwards but especially the management were all so helpful and understanding of our needs and it was a really personal service. We cannot recommend them highly enough.
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Review from C M (Wife of Client) published on 8 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ruby Care was so efficient in everything they did.
Their staff worked with compassion and listen to their patients to make sure their services are accomplished with respect and dignity, which suited my husband's care at that time. I would recommend them to anybody as my husband's well-being really
changed him for the better health-wise.
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Review from David C (Client) published on 26 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Ruby Care for nearly two months now.
We can not fault the carers that we have.
My husband was unsure at first about having a care package as he is a very independent person, but all of his concerns have been removed to the point he looks forward to their visits, which gives me peace
of mind.
Ruby Care come highly recommended from us, and we have actually recommended them to a friend - need I say more?
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Review from H H (Daughter of Client) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was cared for with utmost respect and understanding. She suffered from brain cancer which could become quite difficult at times but her carer was always kind and patient. She became part of our family and made mum happy even on difficult days. She not only did the basic things of washing her
and preparing meals but also nice things like painting her nails or playing games with her or looking through photo albums. I think they even did a bit of gardening together. The carer's support meant I could continue working instead of becoming a full-time carer, completely invaluable.
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Review from P B (Daughter of Client) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ruby Care Solutions provide excellent care for my father, treating him with the utmost consideration, dignity and respect whilst attending to his welfare. They also fully engage with family members to make sure that close attention is given to every detail of his care package, particularly ensuring
that there is continuity with the person visiting him. They have made such a difference to our lives. A huge "Thank You" to everyone at Ruby Care.
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Review from Vanessa B (Daughter of Client) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
They offer a brilliant service and are flexible and friendly. Coming to take care of my mum, who has dementia and diabetes and they are always kind and considerate to her needs as well as being well informed of her conditions.
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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Ruby Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.976 for Ruby Care Solutions Ltd is calculated as follows: ( (41 Excellents x 5) + (1 Goods x 4) ) ÷ 42 Ratings = 4.976
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ruby Care Solutions Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Constas

Constas

Job Title: Director Joined: 2021

In the 20 years in the health and social care settings, I have developed many inter-personal skills - interacting with service users of different ages, backgrounds, races etc every day and this has developed my adaptability and awareness of different people. Through the everyday interaction of these people, I have learnt how to effectively and quickly build rapport with a diverse body of people, allowing a corresponding degree of trust to be established.
This has been reflected in my experience with elderly people through my work in care homes. Again, this position demands a lot of responsibility and patience to adapt and understand those of different ages and with different struggles. Ensuring I am always friendly and carrying a smile has allowed me to interact with the elderly in a simple manner and although diverse, I am able to adapt to each individual and ensure their needs were met.

Frequently Asked Questions about Ruby Care Solutions Ltd

What Type of Services does Ruby Care Solutions Ltd offer?

Ruby Care Solutions Ltd offers Home Care & Nursing Care.

How many Carers does Ruby Care Solutions Ltd employ?

Ruby Care Solutions Ltd employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ruby Care Solutions Ltd to verify any information. View our terms and conditions. Ruby Care Solutions Ltd has an Enhanced Service - more info.