Without their help, he could not have stayed in his own home and close to his long-term partner.Phillip O(Son of Client/Service User)
I have been supported through some very difficult situations with compassionC M(Client / Service User)
I therefore count myself lucky that a few months ago I was introduced to Radfield.John W(Client / Service User)
Without their help, he could not have stayed in his own home and close to his long-term partner.Phillip O(Son of Client/Service User)
I have been supported through some very difficult situations with compassionC M(Client / Service User)
I therefore count myself lucky that a few months ago I was introduced to Radfield.John W(Client / Service User)
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Radfield Home Care Chippenham & North Wiltshire provides outstanding home and live-in care in Chippenham, including medication assistance, personal care, housework, and respite care. They are dedicated to improving the lives of those in their community.
Each service at Radfield Home Care is built around a personalised care plan, tailored to meet each individual's unique needs. Their skilled Care Professionals...
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Radfield Home Care Chippenham & North Wiltshire provides outstanding home and live-in care in Chippenham, including medication assistance, personal care, housework, and respite care. They are dedicated to improving the lives of those in their community.
Each service at Radfield Home Care is built around a personalised care plan, tailored to meet each individual's unique needs. Their skilled Care Professionals deliver care with the highest level of respect and compassion, ensuring dignity for all. Care plans are built around individual routines through Radfield's "Be There" movement, supporting clients to Be Yourself, Be Connected, and Be Inspired.
Recognised as part of a Top 20 Home Care Group by homecare.co.uk, the office maintains consistently high service standards, making them one of the most highly recommended home care providers in the area.
To learn more about how Radfield Home Care Chippenham & North Wiltshire can make a difference in your life and that of your loved ones, they are available for consultation. They offer the support needed to meet individual needs whenever required.
Care Provided by Radfield Home Care Chippenham & North Wiltshire
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£38 - £40
Weekly Live-in Care
From £1,600
Fees are tailored to customers specific requirements following a care consultation.
Hourly Visiting Care Fees: from £38-00
(We are also happy to provide 30 /45 minute visits times and visits with extended duration)
These prices are for guideline purposes, please contact Radfield Home Care Chippenham & North Wiltshire to discuss your support needs in more detail.
The price(s) shown are provided by the agency. Contact Radfield Home Care Chippenham & North Wiltshire for full pricing details and T&Cs.
Contact Radfield Home Care Chippenham & North Wiltshire to get a personalised quote:
Radfield Home Care Chippenham & North Wiltshire has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years. Over all time Radfield Home Care Chippenham & North Wiltshire has 31 reviews.
Reviewer Connection to Radfield Home Care Chippenham & North Wiltshire
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Showing 31 reviews matching selected criteria
Review from A R (Client / Service User) published on 30 May 2023 Submitted via Website•
Overall Experience
I found your visit a very pleasant and rewarding experience and it was good to know that any concerns on both sides would be followed up and hopefully resolved. Your approach to the well-being of both clients and carers convinces me that you offer a professional and sympathetic service that is...
I found your visit a very pleasant and rewarding experience and it was good to know that any concerns on both sides would be followed up and hopefully resolved. Your approach to the well-being of both clients and carers convinces me that you offer a professional and sympathetic service that is really appreciated. Thank you very much for your time and refreshing company.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you! We really enjoy meeting with you, and the whole care team looks forward to their daily visits - they will be delighted with your feedback. We are very pleased that our service is much appreciated, and you know that we are always there for you.
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Review from H K (Daughter of Client) published on 26 May 2023 Submitted via Website•
Overall Experience
Mum couldn't be happier with the care she receives from the manager and their wonderful team of carers. Mum looks forward to every single visit and feels comfortable and safe in their care. They have been flexible with Mum's preferred visiting times and have now established a routine that works...
Mum couldn't be happier with the care she receives from the manager and their wonderful team of carers. Mum looks forward to every single visit and feels comfortable and safe in their care. They have been flexible with Mum's preferred visiting times and have now established a routine that works perfectly. The carers are professional and friendly and provide help with showering, dressing, meals, medication, washing clothes and light housework if required. Mum really enjoys the easy companionship she shares with them during each visit. The communication between the carers, the office staff and myself is excellent and I am always kept up to date should any concerns be flagged during a visit. Thank you for the homecare you provide - it is playing a huge part in Mum's recovery.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you for the lovely review; it's very much appreciated by us all here. It is a great privilege to be able to assist with your mother's care, and all of the team involved speak very fondly of her. They especially enjoy the opportunity for companionship time that the daily calls provide as your...
Thank you for the lovely review; it's very much appreciated by us all here. It is a great privilege to be able to assist with your mother's care, and all of the team involved speak very fondly of her. They especially enjoy the opportunity for companionship time that the daily calls provide as your mother is very charming, and the care professionals all say that they learn as much from her as they do in helping her. It's great to know that we are playing our part in her recovery - thank you again.
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Review from Jacqueline S (Client / Service User) published on 16 May 2023 Submitted via Postal Card•
Overall Experience
Radfield Home Care have certainly lived up to their ideal of treating staff and clients equally well.
The carers are bright, cheerful and treat me with consideration and humanity. They are not only quick to respond, but are usually ahead of me in their thinking and manage to keep a sense of humour...
Radfield Home Care have certainly lived up to their ideal of treating staff and clients equally well. The carers are bright, cheerful and treat me with consideration and humanity. They are not only quick to respond, but are usually ahead of me in their thinking and manage to keep a sense of humour throughout. All of the above also applies to the admin staff and any queries are dealt with promptly and properly.
A lovely bunch of people.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you for the lovely review - our care professionals really enjoy their time with you and appreciate your kindness and warmth. We aim to ensure that we are able to continue to make a positive difference to every day - it is a pleasure for us to regularly visit you.
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Review from Penny D (Daughter of Client) published on 9 May 2023 Submitted via Website•
Overall Experience
I would 100% recommend Radfield Home Care. I have an 85-year-old stepfather with COPD who is not the easiest to get along with and whose health and social care needs fluctuate.
The owners and their lovely team have been such a support in every which way I and he could wish for. Going over and...
I would 100% recommend Radfield Home Care. I have an 85-year-old stepfather with COPD who is not the easiest to get along with and whose health and social care needs fluctuate.
The owners and their lovely team have been such a support in every which way I and he could wish for. Going over and beyond to support my stepfather and myself. I have used several private care companies for all different types of care for my mum in the last 4 years, who sadly passed away last year and I can be confident to say they are the best care support team I have dealt with.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you we are enormously pleased and proud to receive your generous endorsement. As you know, your stepfather is very much in the thoughts of our team - especially, due to concerns with his health over the past few months. We are so glad that we are there to help out wherever we can and that...
Thank you we are enormously pleased and proud to receive your generous endorsement. As you know, your stepfather is very much in the thoughts of our team - especially, due to concerns with his health over the past few months. We are so glad that we are there to help out wherever we can and that there is progress in his recovery. We hope that he continues to improve throughout the spring and summer so that we can all spend much time outdoors together.
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Review from H S (Daughter of Client) published on 2 May 2023 Submitted via Website•
Overall Experience
Radfield Home Care (Chippenham) has provided care for my Father since December 2022 when he suddenly became very poorly. The team has always acted with kindness, sensitivity and professionalism. As Dad’s health has improved, Radfield has made every effort to ensure that his changing needs are met...
Radfield Home Care (Chippenham) has provided care for my Father since December 2022 when he suddenly became very poorly. The team has always acted with kindness, sensitivity and professionalism. As Dad’s health has improved, Radfield has made every effort to ensure that his changing needs are met whenever possible. This flexibility to accommodate Dad’s needs and the level of dignity with which Dad is treated, make the care provided by Radfield quite exceptional. We are hugely grateful to the entire team Thank you.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you for your very kind words H. Your father is a great character and we have been so pleased to see his health improve and his continuing engagement with the whole team has been really positive. It's a pleasure to help with his care and to adapt to his new requirements. We all enjoy the time we spend with him and he is fondly regarded by everyone here.
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Review from M R (Wife of Client) published on 30 April 2023 Submitted via Website•
Overall Experience
My husband's condition changed very quickly when we were first talking to Radfield Home Care and we needed to increase the support we originally thought was needed, but it was such a comfort to know just a phone call let me know help and support was there for us both.
My husband's condition is...
My husband's condition changed very quickly when we were first talking to Radfield Home Care and we needed to increase the support we originally thought was needed, but it was such a comfort to know just a phone call let me know help and support was there for us both. My husband's condition is constantly evolving and the good suggestions of what aids we could get to make his journey easier were very practical and helpful. Plus they helped chase up the necessary people when they did not seem to be responding. Having someone that goes that extra step is so supportive like my own dr appointment ran late but the carer made arrangements to stay on and make sure my husband was safe and had company until I was back home.
I have now got some respite hours for myself and once again Radfield stepped in and provided care for my husband, and have comfort in knowing that all the staff are so friendly and capable.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you for the generous review and feedback. We have always been determined that we offer you both the best possible help and support wherever we can and you know that we will be there for you as the care needs evolve. The team all enjoy their visits to your husband and look forward to continuing the care provision. Thank you again.
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Review from Susan W (Client / Service User) published on 13 April 2023 Submitted via Postal Card•
Overall Experience
A very professional and caring organisation.
The carers are always on time and are lovely towards my husband who has dementia.
A very professional and caring organisation.
The carers are always on time and are lovely towards my husband who has dementia.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you for the review and kind words Susan. We have been very pleased to assist wherever we can for your husband and yourself. For the care professionals involved it means a lot that their efforts are appreciated. Thanks again and best wishes.
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Review from J S (Friend of Client) published on 28 March 2023 Submitted via Website•
Overall Experience
Radfield Home Care offers a professional and wonderful service. They take on board all the necessary requirements and nothing is too much trouble for the staff. Every day the staff arrive on time with a welcoming smile and are prepared for their duties. The app is also very good for communication...
Radfield Home Care offers a professional and wonderful service. They take on board all the necessary requirements and nothing is too much trouble for the staff. Every day the staff arrive on time with a welcoming smile and are prepared for their duties. The app is also very good for communication each day which gives families comfort and reassurance that our loved ones are being cared for.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you for the kind review J. It's always good for the efforts of the care team to be appreciated. Your family friend is a lovely gentleman and we all enjoy his company very much - everyone says how much they like spending time with him and helping out every day.
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Review from Andrew M (Husband of Client) published on 2 March 2023 Submitted via Website•
Overall Experience
The managers and all the team of great carers and Radfield Home Care were involved in helping to care for my wife up until her death just before Christmas last year. They were the most professional, empathetic, patient, friendly and caring group of ladies. Providing care and help when I required it...
The managers and all the team of great carers and Radfield Home Care were involved in helping to care for my wife up until her death just before Christmas last year. They were the most professional, empathetic, patient, friendly and caring group of ladies. Providing care and help when I required it most, I would not hesitate to recommend them. I found their service to be exemplary, thank you once again to all involved at Radfield in caring for my dear wife.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you very much for taking the time to write these generous words Andrew. I speak for the whole team when I say that we are honoured to be able to provide all help and assistance where we could. Your wife was a lovely lady and continues to be missed by everyone here at Radfield who met her. Our best wishes to you and your family.
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Review from D P (Daughter of Client) published on 27 January 2023 Submitted via Website•
Overall Experience
The first visit we had with Radfield was way more than I expected - all checks were done and many questions asked both ways. A plan was set out and despite my mum's concerns, she was on board by the time they left. Emails/texts are always answered and nothing is ever too much trouble.
Mum seems...
The first visit we had with Radfield was way more than I expected - all checks were done and many questions asked both ways. A plan was set out and despite my mum's concerns, she was on board by the time they left. Emails/texts are always answered and nothing is ever too much trouble. Mum seems in a much happier place mentally and enjoys the visits from her carers who have gone out of their way to help her and make her feel comfortable and at ease with strange situations and, most importantly, she feels she's still in control of her own decisions
I highly recommend and it has allowed me time to attend my physio, health care appointments and to generally step back and have some me time.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you for the lovely review! Your mother is an amazing lady and is very popular with our care team. Everyone enjoys each visit with her and we are so pleased to see that she is much more engaged and happy.
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Review from J S (Daughter of Client) published on 23 January 2023 Submitted via Postal Card•
Overall Experience
Radfield is a professional and caring organisation who understood our family and our urgent need for care. They visited us when we were stressed and unable to see the way forward and, at very short notice, they organised a solution with kindness and empathy.
The carers are kind, experienced and...
Radfield is a professional and caring organisation who understood our family and our urgent need for care. They visited us when we were stressed and unable to see the way forward and, at very short notice, they organised a solution with kindness and empathy.
The carers are kind, experienced and knowledgable and of a very high standard. The carers have got to know all of us, fitting in like one of the family. I can't recommend Radfield highly enough.
↩Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire
Thank you for your kind words - they are very much appreciated by the whole care team here. It's a genuine privilege to be able to help with care for your family and we all look forward to many happy days to come.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2024
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Radfield Home Care Chippenham & North Wiltshire.
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Meet the Team (3)
Jeremy KempJob Title Co-owner & DirectorJoined 2021
Jeremy, co-owner and director of Radfield Home Care Chippenham & North Wiltshire, has a wealth of experience across businesses both in the UK and...
Jeremy, co-owner and director of Radfield Home Care Chippenham & North Wiltshire, has a wealth of experience across businesses both in the UK and overseas. He has worked in a variety of different roles over a broad range of sectors, from the UK supply chain industries to the Filipino travel industry, even spending time as a professional diving instructor.
“My various experiences to date have taught me how important it is that both client and employee are satisfied. The key to success is the happiness of both clients and fellow team members. Ann and I wanted to launch our own home care business to support the local community and make a positive difference to those around us. ”
Jeremy is committed to adding real value to the surrounding community. He lives in Chippenham with fellow co-owner & director, Ann Kemp, where their son attends a local school.
Jeremy has a deep understanding of the challenging process of launching a business and has the drive to ensure Radfield Home Care Chippenham & North Wiltshire provides exceptional care as well as a fantastic working environment.
Ann KempJob Title Co-owner & DirectorJoined 2021
Ann Kemp, co-owner and director of Radfield Home Care Chippenham & North Wiltshire, lives in Chippenham with her husband Jeremy and their son, who...
Ann Kemp, co-owner and director of Radfield Home Care Chippenham & North Wiltshire, lives in Chippenham with her husband Jeremy and their son, who attends a local school. She grew up in the Philippines, where the family unit is a particularly important aspect of their society, especially the love and respect for older members.
After graduating with a business degree, Ann started her career in the food and beverage industry, later obtaining her license as a real estate broker. Ann established and managed her own real estate business, focusing on sales, leasing and managing for corporate and residential clients in Manila, the capital of the Philippines.
“I am determined to make sure that we reach those in our community who need the most help and to treat everyone with respect and dignity. Radfield’s values align completely with my own, and the focus on family is an important aspect to me.”
Ann has recently spent time working in the care sector and tells us:
“From the start, I found working as a Care Professional both challenging and rewarding. I loved how I could make a genuinely positive difference to my client’s lives”
It was Ann’s passion and determination to provide excellent quality of service for clients and improve the working environment for Care Professionals that led Ann and Jeremy to start their own home care business.
Nicola WrightJob Title Deputy Care ManagerJoined 2024
Nicola transitioned into adult social care following a personal experience with her mother, who was diagnosed with Alzheimer's at age 60. Seeing the...
Nicola transitioned into adult social care following a personal experience with her mother, who was diagnosed with Alzheimer's at age 60. Seeing the compassionate care her mother received inspired Nicola to leave retail and dedicate her career to supporting others. Over seven years in the sector, she worked her way from a frontline Care Professional to Care Coordinator, gaining comprehensive experience in personal care delivery and staff management.
As Deputy Care Manager at Radfield Home Care Chippenham & North Wiltshire, Nicola manages client rotas, coordinates staff deployment, and supports the safe running of the office. She works closely with clients, families, and healthcare professionals to ensure care plans remain person-centred and responsive.
Nicola uses her practical knowledge to build reassuring, trusting relationships, helping clients feel listened to and supported in their daily lives.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Chippenham & North Wiltshire to verify any information. View our terms and conditions. Radfield Home Care Chippenham & North Wiltshire has an Enhanced Service -what an Enhanced Service includes.
