Without their help, he could not have stayed in his own home and close to his long-term partner.Phillip O(Son of Client/Service User)
I have been supported through some very difficult situations with compassionC M(Client / Service User)
I therefore count myself lucky that a few months ago I was introduced to Radfield.John W(Client / Service User)
Without their help, he could not have stayed in his own home and close to his long-term partner.Phillip O(Son of Client/Service User)
I have been supported through some very difficult situations with compassionC M(Client / Service User)
I therefore count myself lucky that a few months ago I was introduced to Radfield.John W(Client / Service User)
Radfield Home Care Chippenham & North Wiltshire in Chippenham provides distinguished home and live-in care, including medication assistance, personal care, housework, and respite care. They are dedicated to improving the lives of those in their community.
Each service at Radfield Home Care is created around a personalised care plan, tailored to meet the unique needs of each individual. Their skilled Care Professionals deliver care with the highest level of respect and...
Care Provided by Radfield Home Care Chippenham & North Wiltshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £38
- Weekly Live-in Care Fees: from £1,600
- 30 Minute Visiting Care Fees: from £30
Fees are tailored to customers specific requirements following a care consultation.
(We are also happy to provide 30 /45 minute visits times and visits with extended duration)
These prices are for guideline purposes, please contact Radfield Home Care Chippenham & North Wiltshire to discuss your support needs in more detail.
Contact Radfield Home Care Chippenham & North Wiltshire to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Radfield Home Care
- Private Owned
Person in charge
- Jeremy Kemp (Co-owner & Director)
Radfield Home Care Chippenham & North Wiltshire Reviews (30)
Radfield Home Care Chippenham & North Wiltshire has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years.
Over all time Radfield Home Care Chippenham & North Wiltshire has 30 reviews.
I have been very satisfied with the services supplied by Radfield carers and am very happy to recommend them.
Thank you MB for your kind words it's much appreciated. It's been an honour for us to support you, the team very much look forward to the visits with you. We have learnt and shared a great deal and everyone enjoys their time spent providing assistance to you. Thanks you again.
If you are looking for some home support then I can unreservedly recommend Radfield, you'll be in very safe hands.
Thank you J so much for the kind and generous review. Your parents have been part of our lives for a considerable time now and had a significant focus of our day to day activity. We have been pleased and privileged to help out wherever we could whilst recognising that their individual needs...
Dad has been a client of Radfield Home Care for several months now. The staff members who visit are all caring and very friendly and are proactive in looking for what Dad needs at any given time. They have reliably attended within the timescales agreed and have been able to gain Dad's trust. Not sure what the future holds but we have a reliable care regime provided by staff who clearly think a lot of Dad.
Thank you for the kind review Kevin and we will of course share it with all the Team.. Your Father is very well liked by our Care Staff, they look forward to their visits and they enjoy providing support and assistance for him. We hope to continue with our Care for him for some time to come. Thank you again.
I would highly recommend them, all the carers are lovely and the office team is very responsive to my requests and always contactable. Thank you
Thank you very much for the positive and kind review. We very much enjoy our visits to your partner - the team always appreciate the interesting conversations and good humour during their time there. We are very pleased that the routine has worked well and equally glad that you know we are there to support you both. Thanks again for your lovely words.
The entire Radfield team from carer through to business owner deliver a professionally seamless, loving and respectful service that supports my mum to live in her own home and provides her wider family with comfort of knowledge that the team can deliver the flexibility to support us all.
Hello FS, thank you very much for your kind words and warm review. We very much enjoy being able to support and assist your Mother and are grateful for the trust that you and your family have in us all.
We moved to Radfield, Chippenham, from another local carer provider and the improvement in quality of care was remarkable. The carers were professional, friendly and willing to help in any way they could. They seemed to be in good contact with those running the business. They also acted with integrity at the end of the care period, which was very reassuring to see.
Thank you very much Caroline for the generous review which we will of course share with the Team here. We were very pleased to be able to support and assist with your family member and she remains very much in our thoughts. Kindest regards and best wishes.
From our very first meeting with Radfield Home Care, we both felt we had made the right decision. They were so very kind, considerate and non judgemental and instantly put us at ease.
My sister enjoyed their visits and referred to them as her friends. Their support and communication was excellent throughout, always keeping me informed and ensuring my sister's needs were met with dignity and respect.
When my sister became unwell and prior to hospital admission they rallied round and went above and beyond their duties to keep her comfortable and safe.
I wholeheartedly recommend Radfield to anyone looking for truly dedicated and compassionate care.
Thank you to the team.
Thank you for the very kind words. It was a privilege to support your sister, and she is enormously well-liked by the whole team. She was always so welcoming and friendly during visits, and we looked forward to seeing her. We are happy that we could help make a difference, and we will definitely stay in touch with her. Thank you again.
We couldn't be more satisfied with the care provided to our father. Without their help, he could not have stayed in his own home and close to his long-term partner. You got the feeling that Radfield's staff, both home care and management, were driven by the desire to provide care, rather than run a business. They treated him as a friend, while still providing all the support he required. At the same time, they kept in touch with the family, giving suggestions to ensure he had the best of care.
Thank you for your kind words and great review. Your Father, as you say, was a great friend to our Team and they were very fond of him. Everyone benefitted by having a small. highly focussed, support team specifically for him and we were able to provide the best possible care where we could. Thanks again.
I have to ring the office to remind them that I haven't received a rota most weeks .This would be helpful in knowing what time the carers are coming.The care that I do receive is good and satisfactory. The staff are pleasant and understanding and we enjoy a good laugh.
Thanks for the kind words. We have been fortunate to have supported you for quite some time now and you are very popular with the team who all look forward to their visits - and they definitely have some funny moments with you! The concern you had over rotas has been addressed and should now meet your requirements. Thanks and best wishes.
I was fortunate enough during my selection process to witness at first hand the interaction between some of the members of staff, and I was impressed by how well they worked as a team from the managing director down. That clinched it for me, and I am delighted to say. I have not been disappointed.
The staff turn up on time, are cheerful, good listeners, exceptionally willing and non-judgmental, but equally important perceptive and self motivating. As one with deteriorating eyesight this is a great benefit.
All in all, Radfield are a good bet.
Thank you for your very generous praise. As you know, the whole Office Team have been heavily involved in your Care Planning and it has been an invaluable experience for us - we have been able to gather good feedback and ideas from yourself and this has contributed to the changing face of care...
Things are progressing well.they have been so kind and caring of him , with his advanced dementia and ill health..
I can't thank them enough for their support to me also . Long may it continue
Thank you very much for your kind review. You provided this review several months ago now and the levels of care that we provide for your Husband have subsequently increased. We are proud to support wherever we can and look forward to continuing to assist both of you. Kind regards and best wishes
I recommend it to everyone concerned.
Many thanks for your review and kind words - we have really enjoyed our time together with you. You have had some difficult situations to face but you have also faced them with humour and good-will. We have been proud to support you wherever we can and look forward to spending more time in your company.
Over the past 2+ years they provided the highest level of care to both my parents.
From their first assessment, they were respectful and caring. Understood my parent's needs and gave invaluable guidance and advice on various issues. They were wonderful in helping us navigate our way through assessments, obtaining equipment etc. They were always available at the end of the phone and took great care in treating my parents with dignity and respect. Building a great relationship and gaining my parent's trust.
The staff were genuinely fond of and interested in my parents. And my parents loved their visits.
The carers were present just after my mum passed away and handled a very difficult situation brilliantly. Ensuring myself and more importantly my dad were supported. And this support continued in the days and weeks that followed.
It is clear that they are a great team, who all support each other. Just simply Amazing!
Thank you so much for your lovely review. It is so good to know that both you and your Parents were happy with the care team, the support they provided and the relationships that were built during our time together. It was an absolute privilege to get to know them both and to help wherever we could. Many thanks again.
I was very pleased with all the help and suggestions and overall care of my mother. The staff were always here on time and always very friendly. It was a difficult period for Mother and she was a very independent woman, but the staff soon gained her confidence, well done, and thank you.
Thank you for providing a very positive review for us. We were pleased and happy to support your Mother and all the team here enjoyed their time with her. She was a charming and friendly lady and we learnt a great deal from her. Thanks again.
Radfield cared for my Mother over the last 12 months until a flood meant she needed to leave her home. My Mother could best be described as 'a character' and having in-home support was something she resisted for some time. However, when she finally accepted her need for additional support Radfield were genuinely exceptional. She wasn't always easy, as is common with those who quite logically resent their diminished capacities, but the care staff accepted her, and embraced her and she was absolutely delighted with them. They made her life easier and fully respected her wishes and needs at all times. I cannot recommend them enough. I felt we struck gold and they made that time immeasurably easier. Thank you to the whole team.
Thank you for the very generous review - we are so pleased to have received this especially supportive endorsement. Your mother was much admired by the whole team and they genuinely looked forward to their visits with her. She was always interested in the Care Team and we enjoyed many very amusing...
My first experience of having care for myself. I have been very pleased with all the carers. They have been very kind, helpful and give me confidence and respect. I would recommend Radfield Home Care with confidence.
Thank you very much for the kind words. We have been really pleased to be able to play a part in your recovery and the team looks forward to seeing you every day - your smiles and happiness are the perfect morning start! We look forward to the continued success of the care and assistance.
As is required they are able to support more and more with Dad and we look forward to their continued support as it extends in the future.
Thank you for everything so far!
Many thanks for the very kind review it means a great deal to everyone here. Your dad has always been very welcoming to the Team - he is a friendly face at the beginning and end of each day and the Care Professionals really enjoy his company and looking after him. We very much look forward to providing continuing support and assistance going forward.
All the staff are also very supportive of my mum, who, at first, found it difficult with carers coming into her home twice a day to look after Dad, but they involve her in conversation, etc.
I find the app with reports of each visit very helpful, and I know I can ring or text management with any query.
We have been with Radfield since April and 100% know we chose the correct care team and would highly recommend them to others.
Thank you for your very kind words. Your dad is quite the Gentleman, and he has a great sense of humour - the Care Team look forward to their visits with him because there is always something to discuss and enjoy. We know how important it is to involve your Mother with all the Care we provide, and...
When we needed help, Radfield Home Care was recommended to us. An initial meeting with the manager was very thorough, supportive and caring. He grasped our needs, carefully explained the system and offered a package to meet those needs. We began with care twice a week. We have a core group of staff and are really pleased with everyone. We recently had a concern which I raised with the manager. The matter was dealt with speedily, efficiently and effectively, there is very good communication. It is very daunting needing carers and feeling a loss of independence; not only are they dealing with the most personal aspects of your life but also it is allowing strangers into your home. However, having experienced carers with Radfield, we are very happy indeed and we have already increased the number of visits. All the staff are delightful, very caring, very supportive, efficient and professional as well as being friendly. We should have no hesitation in recommending them to anyone.
Thank you so much for the kind and generous words. We are very pleased to be able to assist you both at home and the whole team enjoy their visits to you. Our care professionals are the most important part of our company and it's very pleasing to read your endorsement of them all. Good to know also...
I found your visit a very pleasant and rewarding experience and it was good to know that any concerns on both sides would be followed up and hopefully resolved. Your approach to the well-being of both clients and carers convinces me that you offer a professional and sympathetic service that is really appreciated. Thank you very much for your time and refreshing company.
Thank you! We really enjoy meeting with you, and the whole care team looks forward to their daily visits - they will be delighted with your feedback. We are very pleased that our service is much appreciated, and you know that we are always there for you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Radfield Home Care Chippenham & North Wiltshire.
Awards / Recognitions (8)
- Recipient: Radfield Home CareDate: Friday 30 May 2025
- Recipient: Radfield Home CareDate: Friday 31 May 2024
- Recipient: Radfield Home CareDate: Wednesday 31 May 2023
Meet the Team (2)
Jeremy, co-owner and director of Radfield Home Care Chippenham & North Wiltshire, has a wealth of experience across businesses both in the UK and overseas. He has worked in a variety of different roles over a broad range of sectors, from the UK supply chain industries to the Filipino travel industry, even spending time as a professional diving instructor.
“My various experiences to date have taught me how important it is that both client and employee are satisfied. The key to success is the happiness of both clients and fellow team members. Ann and I wanted to launch our own home care business to support the local community and make a positive difference to those around us. ”
Jeremy is committed to adding real value to the surrounding community. He lives in Chippenham with fellow co-owner & director, Ann Kemp, where their son attends a local school.
Jeremy has a deep understanding of the challenging process of launching a business and has the drive to ensure Radfield Home Care Chippenham & North Wiltshire provides exceptional care as well as a fantastic working environment.
Ann Kemp, co-owner and director of Radfield Home Care Chippenham & North Wiltshire, lives in Chippenham with her husband Jeremy and their son, who attends a local school. She grew up in the Philippines, where the family unit is a particularly important aspect of their society, especially the love and respect for older members.
After graduating with a business degree, Ann started her career in the food and beverage industry, later obtaining her license as a real estate broker. Ann established and managed her own real estate business, focusing on sales, leasing and managing for corporate and residential clients in Manila, the capital of the Philippines.
“I am determined to make sure that we reach those in our community who need the most help and to treat everyone with respect and dignity. Radfield’s values align completely with my own, and the focus on family is an important aspect to me.”
Ann has recently spent time working in the care sector and tells us:
“From the start, I found working as a Care Professional both challenging and rewarding. I loved how I could make a genuinely positive difference to my client’s lives”
It was Ann’s passion and determination to provide excellent quality of service for clients and improve the working environment for Care Professionals that led Ann and Jeremy to start their own home care business.
Frequently Asked Questions about Radfield Home Care Chippenham & North Wiltshire
How many Carers does Radfield Home Care Chippenham & North Wiltshire employ?
Radfield Home Care Chippenham & North Wiltshire employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Chippenham & North Wiltshire to verify any information. View our terms and conditions. Radfield Home Care Chippenham & North Wiltshire has an Enhanced Service - more info.