Bespoke Care Services East Dorset Ltd

care, but needs companionship, so my family and I get some respite. The manager tailored a plan for us and we now have a lovely permanent carer who sees my father twice a week, and we honestly couldn’t wish for someone better. It’s the best decision we’ve made and it’s made such a positive impact on both my father and our lives.
We also have different carers who visit once a week and they’re all so friendly. If ever I’ve had any minor issues, I’ve spoken to the manager and the team and they’ve resolved them straight away.
I would definitely recommend using Bespoke if you’re looking for care. We used to care for my father on our own, and it really is life-changing to accept help and care.

to renew my agency with Bespoke when it comes up for review.

of his needs, I learnt a lot from them.
I would recommend Bespoke Care to anyone who is trying to manage the care of a loved one.

mama. They were faultless and the assistance was absolutely outstanding. Their skill sets were extraordinary, especially considering that she was an exceptionally difficult lady to look after. Not only that but she was kept clean and tidy and had an immaculate appearance. Nothing was too much trouble for them, taking her to the doctor and dentist and etcetera. In addition, whenever possible the manager would take her out for a ride in the country and to afternoon tea in the hotels nearby. All three of us commend the lady in charge of her team to be supportive and always there to deal with problems asap. Her colleagues were exceptional. Thank you to all of her staff.

naturally built a stronger relationship. The support from the company manager was very good. On those occasions when we needed extra help or overnight attention it was quickly forthcoming.
It was sometimes felt that the schedules the carers had were too tight giving them little latitude in altering the degree of care to the circumstances of the day.
Note, the “stars” ratings reflect the average, not the best or less impressive.

At the beginning things took a while to settle down, we were advised that Bespoke were recruiting for new staff to meet the developing local needs. The manager was always available to listen and discuss how the service was being experienced. Once new staff had been recruited we were provided with a small efficient team to support us in caring for my relative. We requested staff that were trained and experienced or had skills that would fit well with our loved one's needs. We have been very pleased with the care, kindness and skills of the team while the office staff keep everything ticking over well. Without everyone's efforts and commitment, we wouldn't have been able to support our loved one at home. Thank you.

done much to reduce my anxiety.

supported by these lovely, caring, practical people. They made themselves available to us above and beyond our expectations, and truly, thank them for their commitment.