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Mount Hill Care
92 Bentley Drive, Harlow, Essex CM20 9RX Mount Hill Care, Harlow Home Care Providers in Harlow
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Care Provided by Mount Hill Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Children (0-18)
Other Care Provided
- Dementia
Good to Know
Owner
- Mount Hill Care Ltd
- Private Owned
Person in charge
- Esosa Ekperigin (Manager)
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Mount Hill Care Reviews (1)
Over all time Mount Hill Care has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Mount Hill Care
Review from Deborah A (Daughter of Client) published on 18 May 2023 Submitted via Website
Overall Experience
Our family started using Mount Hill Care Limited in September 2022 to care for our mum who is diagnosed with Alzheimer's Dementia middle stage. At the time we were struggling to get carers who had an understanding of the dementia diagnosis and properly attend to our mum's personal care needs. It was even more difficult due to the language barrier.
Mount Hill Care supported us in a really difficult time, using their vast knowledge and different techniques. Our mum once again is having her personal care attended to and other Activities of Daily Living (ADL's) are being maintained. Mount Hill Care Limited also provided carers who could bridge the language gap and create activities that stimulate our mum's brain, making her have lucid moments which on occasion made us quite tearful and happy. Mount Hill Care has gone far and beyond to ensure our mum's care needs are met.
Mount Hill Care supported us in a really difficult time, using their vast knowledge and different techniques. Our mum once again is having her personal care attended to and other Activities of Daily Living (ADL's) are being maintained. Mount Hill Care Limited also provided carers who could bridge the language gap and create activities that stimulate our mum's brain, making her have lucid moments which on occasion made us quite tearful and happy. Mount Hill Care has gone far and beyond to ensure our mum's care needs are met.
We will definitely recommend Mount Hill Care to anyone who is looking for a high-level service filled with care and compassion.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2023 Overall Requires improvement
- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mount Hill Care to verify any information. View our terms and conditions. Mount Hill Care has a Basic Service - more info.