City On A Hill Care

Would highly recommend.

Our Dad was having end-of-life care by three members of staff. My Dad felt safe and looked after. The team made a very upsetting time very special. Dad was so well looked after, the team is amazing, caring, and very special. We feel very privileged that they were able to look after our wonderful Dad in his last days. Thank you.

Thank you so much for the care company who has such good employees and who helped us.

My mother had a live-in carer for six months and I was impressed with the care she received. She was treated with dignity and respect and was assisted to be as independent as possible. The carers who came over that six-month period were friendly, diligent and kind and enabled my mother to remain in her own home as she always wished. They were interested in her life, encouraged her to continue playing the piano and listen to classical music on the radio, helped her do baking and looked at old photos of her younger years with her. It was reassuring to me and my family that she was in good hands.

Words can't express how much it meant to us to have such caring, compassionate supportive people caring for my husband's mum. Thank you.

Our live-in carer was both professional and kind and went above and beyond, especially in her support at the hour of greatest need. The same is true of the drop-in carer and those who substituted when needed. More than this, we were guided through a difficult process by the highly caring management of the agency and, having been sceptical of the very idea of having a live-in carer, have found ourselves now sad to say goodbye to them. Thank you to City On A Hill for your humanity and dedication in my mum’s final days. We will not forget how you eased her suffering - and also supported us.

All staff were very caring and understanding, as well as being supportive to both Mum and us as a family. This included all carers and management staff. Everything was dealt with in a caring and professional manner.

City On A Hill Care were the carers provided through our local NHS. They were to provide care to our mum after she was discharged from hospital with the news that she only had months to live. The care was outstanding. Mum wasn’t someone who normally liked her space to be invaded. She was very independently minded. But the carers were brilliant. They knew when to give her her space and when to be company. We found all the carers to be very courteous and tidy around Mum's home, to be very understanding of her needs and to very helpful at all times. They were lovely people and we really appreciate the level of care that they gave Mum in her last months.

Angels without wings.

Her colleague who joined her 3 times a day, was also a lovely helpful lady. Both are excellent at their jobs and easy to have in our family.

We have had carers now for over six weeks and have experienced no problems with each change over every two weeks.

We have carers 3 nights a week and this has given us rest and confidence in our nan being safe during the night. The carers are friendly, helpful and professional, with there being 2/3 regular ladies that know the family and our nan well and keep consistency. Communication has always been good. Very happy with City On A Hill Care.

Carers were very professional, knowledgeable and genuinely cared and had a good and trusting relationship with me Mum. Wasn’t sure me Mum would be open to having a carer but her fears were quelled after a short time. Very pleased with how it turned out. Thanks so much to City On A Hill Care!

We had three live-in carers over the month that my father was at home and all of them were caring, respectful of his wishes and kind. He never wanted any fuss, but they were always there when my dad needed food/drink or clearing up.