Care Provided by Divine Healthcare Solutions
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Divine Healthcare Solutions to get a personalised quote
The price(s) shown are provided by the agency. Contact Divine Healthcare Solutions for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Divine Healthcare Solutions Ltd
- Private Owned
Person in charge
- Diana Hanson & Dorcas Boateng (Managers)
Are you the Owner/Manager of Divine Healthcare Solutions?View your Advertising Options
Divine Healthcare Solutions Reviews (3)
8.0
Divine Healthcare Solutions has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Divine Healthcare Solutions has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Divine Healthcare Solutions
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Review from Barbara T (Wife of Client) published on 4 November 2024 Submitted via Website•
Overall Experience
We are very pleased with the care that your company carries out for my husband
The four gentlemen who attend my husband do and excellent job. They are thoughtful, very kind and very professional.
They are very smart, clean and tidy, which means a lot these days
The four gentlemen who attend my husband do and excellent job. They are thoughtful, very kind and very professional.
They are very smart, clean and tidy, which means a lot these days
They are always on time and always...
We are very pleased with the care that your company carries out for my husband
The four gentlemen who attend my husband do and excellent job. They are thoughtful, very kind and very professional.
They are very smart, clean and tidy, which means a lot these days
They are always on time and always smiling, with a pleasant greeting
I have told the our local council of this, they were very pleased
It was nice to have visit from the manager, a very nice lady.
The four gentlemen who attend my husband do and excellent job. They are thoughtful, very kind and very professional.
They are very smart, clean and tidy, which means a lot these days
They are always on time and always smiling, with a pleasant greeting
I have told the our local council of this, they were very pleased
It was nice to have visit from the manager, a very nice lady.
Thank you all.
↩Reply from Diana Hanson, Director at Divine Healthcare Solutions
Thank you so much for your kind words and thoughtful feedback. We are truly honoured to support your husband, and it's wonderful to hear that our team's dedication, professionalism, and positive spirit are making a difference in your lives. Our carers take great pride in providing compassionate and...
Thank you so much for your kind words and thoughtful feedback. We are truly honoured to support your husband, and it's wonderful to hear that our team's dedication, professionalism, and positive spirit are making a difference in your lives. Our carers take great pride in providing compassionate and respectful care, and your recognition of their effort means a great deal to them and to all of us at Divine Healthcare Solutions. We're also grateful that you shared this experience with the council - your satisfaction truly motivates us to uphold our high standards. We'll continue to ensure that your husband receives the very best care. We will share your wonderful feedback with our carers, and the entire team will be inspired to maintain their high standard of service. Thank you again for your encouragement and trust in our team. From the whole team.
Review from Pete C (Son of Client) published on 22 June 2023 Submitted via Website•
Overall Experience
We couldn't have asked for anything better when arranging home care for my mother. Members of the management team visited my mother's house personally. They are kind, warm and welcoming. They took their time to explain everything clearly to my mother and all the family present at the time.
Care...
We couldn't have asked for anything better when arranging home care for my mother. Members of the management team visited my mother's house personally. They are kind, warm and welcoming. They took their time to explain everything clearly to my mother and all the family present at the time.
Care started a few days after the initial assessment visit, it could have started the next day if we had required it.
Since care started, we have been kept informed after each visit by a personal care plan that is left with my mother. Communication is very good, care plans, email responses, and telephone calls are returned promptly, all good.
Carers are kind and helpful, they arrive on time and stay for the allocated time helping out with chores that weren't even on the care plan.
Care started a few days after the initial assessment visit, it could have started the next day if we had required it.
Since care started, we have been kept informed after each visit by a personal care plan that is left with my mother. Communication is very good, care plans, email responses, and telephone calls are returned promptly, all good.
Carers are kind and helpful, they arrive on time and stay for the allocated time helping out with chores that weren't even on the care plan.
Payment for care received is quick and simple, invoiced on time enabling payment on time. I would highly recommend Divine Healthcare Solutions to anyone in need of exceptional personal home care. Thank you to all the team.
↩Reply from Diana Hanson, Director at Divine Healthcare Solutions
Thank you for your positive review of Divine Healthcare Solutions. We are thrilled to hear that you had a great experience arranging home care for your mother and that the management team went above and beyond to make sure everything was explained clearly and to address any concerns. Thank you...
Thank you for your positive review of Divine Healthcare Solutions. We are thrilled to hear that you had a great experience arranging home care for your mother and that the management team went above and beyond to make sure everything was explained clearly and to address any concerns.Thank you for recommending Divine Healthcare Solutions to others in need of exceptional personal home care. Your feedback will undoubtedly be helpful for individuals seeking reliable and compassionate care services. The team at Divine Healthcare Solutions appreciates your kind words and is grateful for the opportunity to serve you and your family.
Review from Caitlyn W (Daughter of Client) published on 25 May 2023 Submitted via Website•
Overall Experience
I am incredibly grateful for the superb care that Divine Healthcare Solutions provided for my mum. We were welcomed by the personnel warmly and kindly from the moment we reached out to them. They took the time to thoroughly explain everything to us and make sure we were satisfied with the plan. I...
I am incredibly grateful for the superb care that Divine Healthcare Solutions provided for my mum. We were welcomed by the personnel warmly and kindly from the moment we reached out to them. They took the time to thoroughly explain everything to us and make sure we were satisfied with the plan. I would highly recommend Divine Healthcare Solutions to anyone in need of exceptional healthcare. Thank you to the entire team for your dedication, expertise, and compassion. You truly made a difference in our lives.
↩Reply from Divine Healthcare Team, Management Team at Divine Healthcare Solutions
Thank you so much for your heartfelt review of Divine Healthcare Solutions. We are delighted to hear that the care provided for your mum was superb and that you had a positive experience right from the beginning. It's wonderful to know that our team welcomed you warmly and kindly, ensuring that you...
Thank you so much for your heartfelt review of Divine Healthcare Solutions. We are delighted to hear that the care provided for your mum was superb and that you had a positive experience right from the beginning. It's wonderful to know that our team welcomed you warmly and kindly, ensuring that you felt supported and comfortable from the moment you reached out to them. Taking the time to thoroughly explain everything and address any concerns you had demonstrates their commitment to providing excellent care and ensuring your satisfaction with the plan. We appreciate your high recommendation to others in need of exceptional healthcare. Your endorsement is a testament to the dedication, expertise, and compassion exhibited by the entire team. Knowing that they made a significant difference in your lives is incredibly rewarding for them. Thank you once again for sharing your positive experience, and please don't hesitate to reach out if you ever need further assistance in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 May 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Divine Healthcare Solutions.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Divine Healthcare Solutions
How much does Divine Healthcare Solutions cost?
The agency lists fees from £24.50 for hourly visiting care. Funding accepted: Private Funding (Self-funded).
How many Carers does Divine Healthcare Solutions employ?
Divine Healthcare Solutions employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Divine Healthcare Solutions to verify any information. View our terms and conditions. Divine Healthcare Solutions has a Basic Service -what a Basic Service includes.