What Type of Services does Divine Healthcare Solutions offer?

Divine Healthcare Solutions offers Home Care.

How many Carers does Divine Healthcare Solutions employ?

Divine Healthcare Solutions employs 25 carers.

Divine Healthcare Solutions, 47 Field Road, Walsall, West Midlands WS3 3JD

Divine Healthcare Solutions

47 Field Road, Walsall WS3 3JD

8.0 3 Reviews

Care Provided by Divine Healthcare Solutions

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: from £24.50

These prices are only a guideline, please contact Divine Healthcare Solutions to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Review from Barbara T (Wife of Client) published on 4 November 2024 Submitted via Website • Report

Overall Experience

We are very pleased with the care that your company carries out for my husband
The four gentlemen who attend my husband do and excellent job. They are thoughtful, very kind and very professional.
They are very smart, clean and tidy, which means a lot these days
They are always on time and always

smiling, with a pleasant greeting
I have told the our local council of this, they were very pleased
It was nice to have visit from the manager, a very nice lady.
Thank you all.

Reply from Diana Hanson, Director at Divine Healthcare Solutions

Thank you so much for your kind words and thoughtful feedback. We are truly honoured to support your husband, and it's wonderful to hear that our team's dedication, professionalism, and positive spirit are making a difference in your lives. Our carers take great pride in providing compassionate and respectful care, and your recognition of their effort means a great deal to them and to all of us at Divine Healthcare Solutions. We're also grateful that you shared this experience with the council - your satisfaction truly motivates us to uphold our high standards. We'll continue to ensure that your husband receives the very best care. We will share your wonderful feedback with our carers, and the entire team will be inspired to maintain their high standard of service. Thank you again for your encouragement and trust in our team. From the whole team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Pete C (Son of Client) published on 22 June 2023 Submitted via Website • Report

Overall Experience

We couldn't have asked for anything better when arranging home care for my mother. Members of the management team visited my mother's house personally. They are kind, warm and welcoming. They took their time to explain everything clearly to my mother and all the family present at the time.
Care started

a few days after the initial assessment visit, it could have started the next day if we had required it.
Since care started, we have been kept informed after each visit by a personal care plan that is left with my mother. Communication is very good, care plans, email responses, and telephone calls are returned promptly, all good.
Carers are kind and helpful, they arrive on time and stay for the allocated time helping out with chores that weren't even on the care plan.
Payment for care received is quick and simple, invoiced on time enabling payment on time. I would highly recommend Divine Healthcare Solutions to anyone in need of exceptional personal home care. Thank you to all the team.

Reply from Diana Hanson, Director at Divine Healthcare Solutions

Thank you for your positive review of Divine Healthcare Solutions. We are thrilled to hear that you had a great experience arranging home care for your mother and that the management team went above and beyond to make sure everything was explained clearly and to address any concerns.
Thank you for recommending Divine Healthcare Solutions to others in need of exceptional personal home care. Your feedback will undoubtedly be helpful for individuals seeking reliable and compassionate care services. The team at Divine Healthcare Solutions appreciates your kind words and is grateful for the opportunity to serve you and your family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Caitlyn W (Daughter of Client) published on 25 May 2023 Submitted via Website • Report

Overall Experience

I am incredibly grateful for the superb care that Divine Healthcare Solutions provided for my mum. We were welcomed by the personnel warmly and kindly from the moment we reached out to them. They took the time to thoroughly explain everything to us and make sure we were satisfied with the plan. I would

highly recommend Divine Healthcare Solutions to anyone in need of exceptional healthcare. Thank you to the entire team for your dedication, expertise, and compassion. You truly made a difference in our lives.

Reply from Divine Healthcare Team, Management Team at Divine Healthcare Solutions

Thank you so much for your heartfelt review of Divine Healthcare Solutions. We are delighted to hear that the care provided for your mum was superb and that you had a positive experience right from the beginning. It's wonderful to know that our team welcomed you warmly and kindly, ensuring that you felt supported and comfortable from the moment you reached out to them. Taking the time to thoroughly explain everything and address any concerns you had demonstrates their commitment to providing excellent care and ensuring your satisfaction with the plan. We appreciate your high recommendation to others in need of exceptional healthcare. Your endorsement is a testament to the dedication, expertise, and compassion exhibited by the entire team. Knowing that they made a significant difference in your lives is incredibly rewarding for them. Thank you once again for sharing your positive experience, and please don't hesitate to reach out if you ever need further assistance in the future.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Divine Healthcare Solutions Reviews (3)

8.0

Divine Healthcare Solutions has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Divine Healthcare Solutions has 3 reviews.

Order by:

Total of 3, showing 1-3

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Divine Healthcare Solutions is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Divine Healthcare Solutions is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Divine Healthcare Solutions is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.