Mettle & Bond Care Ltd

All of my carers are bright, cheery girls who are a delight to see every morning. I am treated professionally, especially when I am in extra pain, and they ask how I am and are extremely caring. I am so, so sorry I am moving, but choosing you was the best thing I did. Big thank you to you all.

My wife came out of hospital two and a half years ago, with serious mobility issues, and needing a lot of care. Mettle and Bond staff have been immensely supportive. They are well-trained, professional, unfailingly cheerful, and are my first line of defence on the medical front. By that I mean that they notice and monitor things such as blisters, sores, or rashes, which I could easily miss, as well as keeping an eye open for a high temperature, or indications of infections such as UTIs. Also, a client such as my wife often needs a stock of items such as special creams or toiletry items, and staff keep me alert when we are running low. Staff turn up on time, and if for any reason they are delayed, they will phone ahead to let us know. I can wholeheartedly recommend Mettle and Bond.

I am overwhelmed with the service provided. She is the best cleaner and cook I have ever had. Every time she is here the flat feels more homely. She always goes above and beyond. The flat is spotless when she is finished. Clothes cleaned and ironed. I can't express how amazing the cooking is. She could be a restaurant chef! The most kindest person. Always greet me with a smile.

Since I've been with the company, I never felt any happier than I do with the staff. Management, I'm so happy to be with these people. Thankyou everyone. Top Marks.

Managers and carers very pleasant to deal with. Carers have always done what we have asked of them. They virtually always arrive within their allotted time and if they have been held up for any reason they always phone to let me know.

Excellent

The girls have all been very good do their job very well and treat me with respect.

I highly recommend and appreciate all of the care and support you have given both me and my family.

First class caring with cheerful happy and very efficient staff. No comment on value for money. But things seem to be more or less in line with those of other care systems.

Satisfied with the services provided.

The carer assigned to us is wonderful in every way. She has a beautiful disposition combining a strong work ethic with a charming personality and a keen sense of humour. Our entire family has fallen completely in love with her. She has helped us all get through a very harrowing experience.

Overall, it is a good company for us, now we are established and my mother is very happy and settled with her care so I can't complain.

I have found the nurse assigned to my husband's care absolutely excellent. She has looked after him with great respect for his dignity and with great care.

So clean! Special thanks to a staff member (you know who you are).

Management do listen if you have concerns.

The girls are clean and tidy in their appearance. They come on time and if delayed they phone in advance. They are very pleasant to talk to and they have a good sense of humour. We enjoy their company.

He was only with us for 8 days. We learnt a lot about how to manage and felt more secure to manage without a carer.

I simply cannot thank the carers, management and how they care for my father enough. They treat him with total respect and after one and a half months, since they started have basically taken the pressure of looking after him off my hands. Obviously, it's expensive but some of the things they have had to deal with isn't something a son should ever have to do. If anybody is sitting there not knowing who to choose - that was me! Give them a call, they are lovely.

My carer has been very punctual, well organised and positive. Her attention to detail has been excellent and her ability to cope with any circumstance is 100%. She has presented every meal in an attractive and appetising way.

We are very happy with Mettle & Bond. All the staff work very hard and do a wonderful job. My mum is very happy with the company.