The carers are efficient, happy and always on time.N S(Client / Service User)

A happy Mum is a happy family!Cheryl F(Daughter-in-law of Client/Service User)

Their attention to detail makes for a good experience for the family.J O(Daughter of Client/Service User)

The carers are efficient, happy and always on time.N S(Client / Service User)

A happy Mum is a happy family!Cheryl F(Daughter-in-law of Client/Service User)

Their attention to detail makes for a good experience for the family.J O(Daughter of Client/Service User)

Mettle & Bond was founded with its principal mission being to look after clients being discharged from hospital into interim wellness facilities to aid rehabilitation. Over the years as reports identified significant concerns around the quality and consistency of home care service providers, Mettle & Bond changed its strategy to try and alleviate the issues that had arisen and decided to move into the home care sector.
Mettle & Bond...
Care Provided by Mettle & Bond Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £25 - £45
- Weekly Live-in Care Fees: £950 - £2,000
A free assessment is available to assess the level of your needs. The fees displayed are only a guideline of what the cost of care would be like. Please contact Mettle & Bond for exact prices following an assessment.
Contact Mettle & Bond Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Mettle & Bond Homecare
- Private Owned
Person in charge
- Wendy Chanda (Registered Manager)
Mettle & Bond Care Ltd Reviews (27)
Mettle & Bond Care Ltd has a Review Score of 9.6 (9.603) out of 10, based on 11 reviews in the last 2 years.
Over all time Mettle & Bond Care Ltd has 27 reviews.
I can't speak highly enough of Mettle & Bond. The initial meeting and assessment of Mum's needs took place quickly and was carried out by one of the directors. She made sure to direct her comments and questions to Mum to include her in the conversation. Frequent reference was made to CQC requirements. Care was arranged quickly and every effort was made to match Mum to carers with whom they thought she would get on well. Care visits for the first week were undertaken by one of the directors so that they could get to know Mum and then hand over to employees who shadowed them after this period. My siblings and I were set up on an app so that we could see how each visit had gone and see comments by the carers. Any concerns from either the family or the carers were addressed promptly and efficiently by phone or email. Mum's evening visits were often undertaken by one of the directors. Would absolutely recommend.
Mettle & Bond were very efficient in setting up the caring needs for my mother at short notice following an assessment meeting. All the visits were on time and all the carers were lovely: kind, caring, considerate and dedicated. My mother quickly became used to them visiting, despite her initial reluctance to surrender her independence. The access care planning app gave me peace of mind that she was being well looked after and was eating properly, as well as having all her daily medication dispensed as required. I would have no hesitation in recommending Mettle & Bond to anyone with home care/support needs.
Mum is such a lovely lady who we look forward to seeing every day. We are delighted to be part of Mum's journey and thankful that you have given us this opportunity.
My carer is a charming man. He is very efficient, conscientious and ideal for this job. It is a pleasure to see him each morning.
We are happy to be of service to you. Delighted that we are doing a fabulous job and that our carer puts a smile on your face!
An assessment meeting quickly followed and inspired confidence that they would take on the tasks with enthusiasm.
We are happy to be providing our services to you and appreciate your custom very much.
Mettle & Bond Care Ltd are excellebt in the care and attention I receive, i.e. showering and cooking my lunch. The carers are efficient, happy and always on time.
It is an honour that you chose us and we are very happy to be providing our services to you. Thank you very much for this wonderful review.
Mum has taken to her support carers like a duck to water, in her words: "Friendly, adaptable, efficient and business-like ".
I feel fortunate that we found Mettle & Bond. A happy Mum is a happy family!
Thank you for this stellar review Cheryl. We are comforted that you and your family are happy with the service we provide Mum and we appreciate your loyalty and continued trust in us. Much appreciated!
We received a very efficient and caring service from the initial enquiry to an assessment to daily service calls for my 102-year-old dad. Their attention to detail makes for a good experience for the family.
Thank you once again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (0)
There are no news items for Mettle & Bond Care Ltd.
Awards / Recognitions (2)
- Recipient: Mettle & Bond Care LtdDate: Wednesday 15 Oct 2025
- Recipient: Mettle & Bond Care LtdDate: Wednesday 15 Oct 2025
Meet the Team (3)
Wendy is a mother of two children and the Founder/Director of Mettle and Bond Care.
Wendy's dream was to provide respite, wellness and aromatherapy services to the community via a facility which was a ''Home away from home''. This facility would alleviate some of the pressure that the NHS is experiencing in recent times - delayed discharges/transfers; better known as bed blocking. With this vision and concept, Mettle and Bond Care were born to provide a broader range of services to the community.
Wendy has a BA ( Hons) Degree - 1st class, majoring in Business Management and Finance from the University of Sussex. Wendy is also part-qualified in CIMA and has 5 years of proven and relevant experience in the Health and Social care industry having worked as a Care Manager for one of the leading Care Providers - Anchor Trust. Until recently, Wendy has worked in Charitable organisations such as the Royal Geographical Society as a Finance Manager; gaining her extra and vital skills from both Sectors (Care and Finance).
Wendy's passion is to promote an individual's well-being through a person-centred approach. She believes that this can be done by treating the client with dignity and respect, protecting the client from abuse and building family /personal relationships. In addition to this, she believes in offering choice, providing the opportunity for the client to participate in activities and considering the client's mental, emotional and physical health.
- Care Planning.
- Health and Safety.
- Mental Capacity.
- DoLS.
- Records/Reporting.
- Sleep.
- Safeguarding Adults.
Freya is an avid healthcare industry lover and has worked in the industry since she was 19! Freya is Level 3 qualified in Health and Social Care and holds a diploma in Human Biology. Freya is very passionate about care and adores her job. Freya has experience with many different aspects of care, such as Learning Disabilities, Palliative Care, Dementia Care and Specialist Care.
Freya is always available to offer a listening ear, advice or support for you and your family members. Freya will assist you all the way throughout your journey with Mettle & Bond.
Outside of work, Freya enjoys spending time with her friends and family, especially her dog Rolo! Freya enjoys running and recently raised £985.34 for Cancer Research, partaking in the Pretty Muddy Race for Life!
Alongside her role at Mettle & Bond, she is also a professional makeup artist. She is really excited to be bringing this passion into her work by running pamper days at Mettle & Bond in the new year — a brand-new activity designed to help people feel relaxed, confident, and cared for.
Hannah loves being helpful and enjoys bringing smiles to people’s faces, even during the tougher times. Making someone’s day a little brighter is what motivates her most, and she is proud to be part of a team that truly puts people first.
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