Care Provided by Mettle & Bond Care Ltd

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

60 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Nursing / Nurse Led Care

PEG Feeding
Stoma Care
Catheter Care

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	£25 - £45
Weekly Live-in Care	£950 - £2,000

A free assessment is available to assess the level of your needs. The fees displayed are only a guideline of what the cost of care would be like. Please contact Mettle & Bond for exact prices following an assessment.

The price(s) shown are provided by the agency. Contact Mettle & Bond Care Ltd for full pricing details and T&Cs.

Contact Mettle & Bond Care Ltd to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Owner

Mettle & Bond Homecare
Private Owned

Person in charge

Wendy Chanda (Registered Manager)

Mettle & Bond Care Ltd Reviews (27)

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9.6

Mettle & Bond Care Ltd has a Review Score of 9.6 (9.603) out of 10, based on 11 reviews in the last 2 years.
Over all time Mettle & Bond Care Ltd has 27 reviews.

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Showing 27 reviews matching selected criteria

Review from Cathy V (Daughter of Client) published on 16 November 2022 Submitted via Website•

Overall Experience

I can't speak highly enough of Mettle & Bond. The initial meeting and assessment of Mum's needs took place quickly and was carried out by one of the directors. She made sure to direct her comments and questions to Mum to include her in the conversation. Frequent reference was made to CQC requirements. Care was arranged quickly and every effort was made to match Mum to carers with whom they thought she would get on well. Care visits for the first week were undertaken by one of the directors so that they could get to know Mum and then hand over to employees who shadowed them after this period. My siblings and I were set up on an app so that we could see how each visit had gone and see comments by the carers. Any concerns from either the family or the carers were addressed promptly and efficiently by phone or email. Mum's evening visits were often undertaken by one of the directors. Would absolutely recommend.

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Management

Treated with Dignity

Value for Money

Review from Tim E (Son of Client) published on 16 November 2022 Submitted via Website•

Overall Experience

Mettle & Bond were very efficient in setting up the caring needs for my mother at short notice following an assessment meeting. All the visits were on time and all the carers were lovely: kind, caring, considerate and dedicated. My mother quickly became used to them visiting, despite her initial reluctance to surrender her independence. The access care planning app gave me peace of mind that she was being well looked after and was eating properly, as well as having all her daily medication dispensed as required. I would have no hesitation in recommending Mettle & Bond to anyone with home care/support needs.

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↩Reply from Wendy Chanda, Director at Mettle & Bond Care Ltd

Mum is such a lovely lady who we look forward to seeing every day. We are delighted to be part of Mum's journey and thankful that you have given us this opportunity.

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Management

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Value for Money

Review from David H (Client / Service User) published on 13 October 2022 Submitted via Postal Card•

Overall Experience

My carer is a charming man. He is very efficient, conscientious and ideal for this job. It is a pleasure to see him each morning.

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↩Reply from Wendy Chanda, Director at Mettle & Bond Care Ltd

We are happy to be of service to you. Delighted that we are doing a fabulous job and that our carer puts a smile on your face!

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Management

Treated with Dignity

Value for Money

Review from J B (Son of Client) published on 18 August 2022 Submitted via Website•

Overall Experience

Mettle & Bond responded very swiftly to my initial enquiry.

An assessment meeting quickly followed and inspired confidence that they would take on the tasks with enthusiasm.

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↩Reply from Wendy Chanda, Director at Mettle & Bond Care Ltd

We are happy to be providing our services to you and appreciate your custom very much.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from N S (Client / Service User) published on 3 August 2022 Submitted via Postal Card•

Overall Experience

Mettle & Bond Care Ltd are excellebt in the care and attention I receive, i.e. showering and cooking my lunch. The carers are efficient, happy and always on time.

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↩Reply from Wendy Chanda, Director at Mettle & Bond Care Ltd

It is an honour that you chose us and we are very happy to be providing our services to you. Thank you very much for this wonderful review.

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Management

Treated with Dignity

Value for Money

Review from Cheryl F (Daughter-in-law of Client) published on 28 July 2022 Submitted via Website•

Overall Experience

From my initial conversation with Mettle & Bond Care, I immediately felt comfortable discussing our family's requirements with regard to putting home support in place for our mum-in-law/mum. We arranged a visit to Mum's apartment to discuss our needs, we found the director and her colleague very engaging, particularly with our 94 years young Mum, their professionalism was unquestionable and more importantly for us the obvious dedication to their profession within the care industry along with their history of working in this industry.
Mum has taken to her support carers like a duck to water, in her words: "Friendly, adaptable, efficient and business-like ".

I feel fortunate that we found Mettle & Bond. A happy Mum is a happy family!

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↩Reply from Wendy Chanda, Director at Mettle & Bond Care Ltd

Thank you for this stellar review Cheryl. We are comforted that you and your family are happy with the service we provide Mum and we appreciate your loyalty and continued trust in us. Much appreciated!

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Treated with Dignity

Value for Money

Review from J O (Daughter of Client) published on 26 April 2022 Submitted via Website•

Overall Experience

We received a very efficient and caring service from the initial enquiry to an assessment to daily service calls for my 102-year-old dad. Their attention to detail makes for a good experience for the family.

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↩Reply from Wendy Chanda, Director at Mettle & Bond Care Ltd

Thank you very much for your kind review. We appreciate your custom and are delighted that you are happy with our service. It is an absolute pleasure to serve clients such as your dad and I hope we can continue a good, long lasting relationship with your family. It really means a lot to us at Mettle & Bond Care.

Thank you once again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Mettle & Bond Care Ltd.

Meet the Team (3)

Wendy ChandaJob Title Founder /DirectorJoined 2016

Wendy is a mother of two children and the Founder/Director of Mettle and Bond Care.

Wendy's dream was to provide respite, wellness and aromatherapy services to the community via a facility which was a ''Home away from home''. This facility would alleviate some of the pressure that the NHS is experiencing in recent times - delayed discharges/transfers; better known as bed blocking. With this vision and concept, Mettle and Bond Care were born to provide a broader range of services to the community.

Wendy has a BA ( Hons) Degree - 1st class, majoring in Business Management and Finance from the University of Sussex. Wendy is also part-qualified in CIMA and has 5 years of proven and relevant experience in the Health and Social care industry having worked as a Care Manager for one of the leading Care Providers - Anchor Trust. Until recently, Wendy has worked in Charitable organisations such as the Royal Geographical Society as a Finance Manager; gaining her extra and vital skills from both Sectors (Care and Finance).

Wendy's passion is to promote an individual's well-being through a person-centred approach. She believes that this can be done by treating the client with dignity and respect, protecting the client from abuse and building family /personal relationships. In addition to this, she believes in offering choice, providing the opportunity for the client to participate in activities and considering the client's mental, emotional and physical health.

Other Training / Qualifications include:
- Care Planning.
- Health and Safety.
- Mental Capacity.
- DoLS.
- Records/Reporting.
- Sleep.

- Safeguarding Adults. Read less

Freya MorrisJob Title Care CoordinatorJoined 2025

Hello! Introducing Freya, who is the Care Coordinator at Mettle & Bond.
Freya is an avid healthcare industry lover and has worked in the industry since she was 19! Freya is Level 3 qualified in Health and Social Care and holds a diploma in Human Biology. Freya is very passionate about care and adores her job. Freya has experience with many different aspects of care, such as Learning Disabilities, Palliative Care, Dementia Care and Specialist Care.

Freya is always available to offer a listening ear, advice or support for you and your family members. Freya will assist you all the way throughout your journey with Mettle & Bond.

Outside of work, Freya enjoys spending time with her friends and family, especially her dog Rolo! Freya enjoys running and recently raised £985.34 for Cancer Research, partaking in the Pretty Muddy Race for Life! Read less

Hannah MartinJob Title Front of houseJoined 2025

Hannah is the receptionist and Office Admin at Mettle & Bond Care. After 12 years in retail, she was ready for a new challenge that still allowed her to work closely with people, but also gave her the rewarding feeling of giving something back.

Alongside her role at Mettle & Bond, she is also a professional makeup artist. She is really excited to be bringing this passion into her work by running pamper days at Mettle & Bond in the new year — a brand-new activity designed to help people feel relaxed, confident, and cared for.

Hannah loves being helpful and enjoys bringing smiles to people’s faces, even during the tougher times. Making someone’s day a little brighter is what motivates her most, and she is proud to be part of a team that truly puts people first. Read less

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mettle & Bond Care Ltd to verify any information. View our terms and conditions. Mettle & Bond Care Ltd has an Enhanced Service -what an Enhanced Service includes.

Mettle & Bond Care Ltd

Care Provided by Mettle & Bond Care Ltd

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Nursing / Nurse Led Care

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Owner

Person in charge

Mettle & Bond Care Ltd Reviews (27)

Regulatory Rating

Care Quality Commission (CQC) Rating

News (0)

Awards / Recognitions (2)

Accreditations

Meet the Team (3)