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GoodOaks Homecare - South Oxfordshire

Unit C12, Didcot Enterprise Centre, Hawksworth, Didcot OX11 7PH
GoodOaks Homecare - South Oxfordshire Logo
GoodOaks Homecare - South Oxfordshire logo
I can't praise the service we have received enough. Many thanks to the team.S D(Daughter of Client/Service User)
GoodOaks Homecare - South Oxfordshire, Didcot
he stepped in at very short notice and as usual, his care was excellent.Lynn D(Client / Service User)
GoodOaks Homecare - South Oxfordshire, Didcot
such lovely people and brilliant at their jobBecky P(Daughter of Client/Service User)
GoodOaks Homecare - South Oxfordshire, Didcot

GoodOaks Homecare provides Live In care services across Oxfordshire, designed to make sure that clients can continue to live as independently as possible.

All services are personalised, and the team of professional care providers are always happy to be flexible, working around the unique needs and preferences of each client. They offer a variety of services, from personal care to help attending doctor’s appointments or social events.

Whether you are looking...  

Care Provided by GoodOaks Homecare - South Oxfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Weekly Live-in Care Fees: £1,377 - £1,865
"At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.

Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation."

The price(s) shown are provided by the agency. Contact GoodOaks Homecare - South Oxfordshire for full pricing details and T&Cs.

Contact GoodOaks Homecare - South Oxfordshire to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Becky Stevenson (Registered Manager)

GoodOaks Homecare - South Oxfordshire Reviews (28)

9.6

GoodOaks Homecare - South Oxfordshire has a Review Score of 9.6 (9.643) out of 10, based on 9 reviews in the last 2 years. Over all time GoodOaks Homecare - South Oxfordshire has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from Elspeth C (Wife of Client) published on 19 January 2023 Submitted via Postal Card
Overall Experience

Since the 17th of February, and my husband's return from the hospital, we have had the utmost kindness, help and cheerfulness. I quite honestly don't know how I would have coped without this help.

Reply from Alan Hounsell, Director at GoodOaks Homecare - South Oxfordshire

Thank you so much for giving us the opportunity and we look forward every day to coming to a lovely environment and doing our best to help.

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Review from R B (Client / Service User) published on 29 December 2022 Submitted via Website
Overall Experience
The owners have been utterly brilliant from the beginning, a few months ago when we approached them for sourcing help for my grandparents.
They really care about your loved ones and make every effort to assure their carer is well-trained, vetted and on top of things. They are very flexible and understanding wherever they can be which is so key when it comes to individual needs. No fitting into boxes with them. If there is any sort of concern with a carer, they are very discreet and happy to consider swapping to another of their very caring and well-trained staff.

My grandparents have been really happy with them and the swap to this care system from privately managing people (which turned out to be very stressful) has been really quite dramatic. I trust them which is the most important thing. Highly recommend. Thanks to the owners.

Reply from Alan Hounsell, Director at GoodOaks Homecare - South Oxfordshire

Many thanks for giving us the opportunity to take care of your loved ones.

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Review from George P (Husband of Client) published on 12 October 2022 Submitted via Website
Overall Experience
Good Oak have provided us with an excellent person to care for my wife and look after the apartment. She is everything that Good Oaks Home Care said she was and has been quite excellent.
If they can find another carer as good when she leaves, we will be more than happy.

The follow-up and support have been top-class. My only complaint has been the time spent on updating the wretched app, which seems unnecessarily invasive.

Reply from Alan Hounsell, Director at GoodOaks Homecare - South Oxfordshire

Thank you so much for your positive and constructive feedback. We will endeavour to provide you with the best possible care and support.

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Review from Becky P (Daughter of Client) published on 15 September 2022 Submitted via Website
Overall Experience

My mother has now been receiving live-in care for 4 months from Good Oaks Home Care. The carers have all been such lovely people and brilliant at their job. My mother enjoys the company of others and they have matched the carer brilliantly. My mother wasn't quite so well this visit and I was abroad, I knew Mum was in very safe hands and I had complete trust in her carer. In fact, when we said goodbye to her carer this morning, we were nearly all in tears - good tears, I might point out. We have tried a couple of other agencies - but this is the best without a doubt.

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Review from S D (Daughter of Client) published on 10 August 2022 Submitted via Postal Card
Overall Experience

The support Dad and I have received at a very difficult and fast-changing time from all the staff has been empathetic, responsible and flexible. I can't praise the service we have received enough. Many thanks to the team.

Reply from Alan Hounsell, Director at GoodOaks Homecare - South Oxfordshire

Hello SD, thank you very much for your review, I know the team enjoy very much visiting your dad.

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Review from Lynn D (Client / Service User) published on 8 July 2022 Submitted via Website
Overall Experience
The director provided long-term care for my father a few years ago and has kept in touch with the family. Since taking on the Good Oaks franchise, he stepped in at very short notice and as usual, his care was excellent. He has now provided us with a carer who seems to be very confident and competent. I have yet to meet her as I live so far away from my father but will be doing so very soon.

We have committed to ongoing daytime care through Good Oaks in view of this excellent start.

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Review from Anne H (Daughter of Client) published on 21 June 2022 Submitted via Website
Overall Experience

The level of care provided has been exemplary. The people who run this home care service are grounded, knowledgeable and genuinely interested in the client. In my case, care is being provided for my Dad. The team has answered all of my questions promptly either on the phone or via email. I can highly recommend them.

Reply from Alan Hounsell, Director at GoodOaks Homecare - South Oxfordshire

Many thanks for your kind review. It is a pleasure to provide our service to your father and yourselves.

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Review from Lynn T (Daughter of Client) published on 8 June 2022 Submitted via Website
Overall Experience
The company stepped in at short notice to help keep my Mum at home.

Started off well but soon became apparent that the company appears to be struggling to resource the service without bringing in agency staff.

Reply from Alan Hounsell, Director at GoodOaks Homecare - South Oxfordshire

Thank you very much for your review. From the initial assessment we placed one of our Live-In Carers with you within 5-6 hours. We did advise that the covering carer let us down at the last minute and that we would be using an agency carer to cover the 2 weeks break from the initial carer.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 April 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (9)

News
  • Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
  • Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
  • Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...

Awards / Recognitions (5)

  • Recipient: GoodOaks HomecareDate: Wednesday 31 May 2023
  • Recipient: GoodOaks HomecareDate: Thursday 31 Mar 2022
  • Recipient: GoodOaks HomecareDate: Saturday 01 Feb 2020

Meet the Team (3)

Alan Hounsell Job Title: Owner Joined: 2022
Alan Hounsell

Alan is the owner of Good Oaks Abingdon. He worked in care as a live in care when he arrived in England in 2019, from South Africa.

Janet Hounsell Job Title: Owner Joined: 2022
Janet Hounsell

Janet is the owner of Good Oaks Abingdon. She has worked in the hospitality industry for most of her working career.

Becky Stevenson Job Title: Registered Manager Joined: 2022
Becky Stevenson

Becky has been in the care industry for 28 years. Starting off as a carer in a care home. She has experienced all care settings from Care homes/respite care/mental health wards/home care.

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