GoodOaks Homecare - South Oxfordshire

Goodoaks is run by Alan, who is a kind, supportive and proactive manager (and often carer himself). My father suffered from MS and my mother from dementia. He was a vital source of support for both of them, always ready to help whether that was providing their longterm live-in carer or temporary ones . All the carers were great and one in particular has become a family friend. I cannot recommend GoodOaks highly enough.

Homecare came to my rescue when I returned home from hospital following surgery. Nothing was too much trouble - carer was kind, gentle and got on with the job. My expectation were fulfilled.

As always Irene is absolutely wonerful. An old friend. This is the third time she has looked after me. Goodoaks are a marvellous agency. Kind, helpful and patient and have lovely carers.

I am a friend, PA and Health and Welfare Attorney for a disabled lady who requires live-in care. The team at Good Oaks have been wonderfully helpful and caring in their dealings with us and have provided some excellent carers. Like all personal (live-in) relationships, one or two of the carers haven't worked out perfectly, but Good Oaks have always put this right immediately, and replaced the carers with more suitable people. It a great comfort to know that my friend is such good hands.

My mother had a fall and I called Good Oaks for a full time carer and within 24 hours we had a lovely lady. I can not recommend them highly enough. Very high standard of carers, very professional organisation. I am very happy that Good Oaks are looking after my elderly mother.

The service we have received from GoodOaks has been amazing, totally supportive and invaluable. The carers are well trained and professional but equally as important, they really do care in every aspect of the word, and feel like part of the family. The management are very communicative and helpful, and handovers between carers are thorough. What has been (and still is) an emotional time, has been made so much more bearable knowing Mum is in good hands and has the care she needs 24/7. Thank you so much GoodOaks!

I have no hesitation in recommending Good Oaks.

Recommended to me by a friend whose carer spoke highly of GoodOaks and was in the process of applying to work for them. The admin team are very helpful and friendly. Obviously considered the welfare of the client and carer as extremely important. Small team with plenty of first-hand experience of caring themselves. Would certainly use them again if I needed further care. Have recommended them to others.

He treats my husband with respect and copes well with his speech problems and movement issues.

We have had a very good experience with Good Oaks Homecare. They have been so accommodating with some very challenging circumstances. The ladies who have worked for us have all been very helpful and understanding of our requirements. The agency has been super helpful in sorting out difficulties with the placement.

The standard of the carer is well above our every expectation in all areas from personal care to emotional support. The backup provided by the office team has been faultless and so we are very happy.

The management have been really good and we feel genuinely cared for my father. The last carer was particularly sensitive and went above and beyond to make him comfortable and safe. They are a small company and this does mean there isn't a wide choice of carers, but it does mean there is a more personal and hands-on service.

We are blessed to have met GoodIaks Homecare.

The manager was kind, thoughtful and helpful. She spent a long time with my father getting to know him in order to match the right live-in carer for my parents. I've given fewer stars for care/support only because we do not yet have a live-in carer in place so cannot yet properly know. We look forward to using GoodOaks in the coming months. Thank you.

The three week trial has been most successful to the extent that we had no hesitation in continuing. With consistent extra care, my mother, in particular, has improved whilst my father’s anxiety with multiple carers has lessened. The initial carer brought an inner peace and calmness to the household which was well-organised. Her laid-back approach respected my father’s space. The second carer is lively and extremely attentive with great attention to every detail, being particularly proactive with medical issues. She has garnered more trust and now assists with dressing and catheter. With both parents suffering from dementia, this service has given the family more peace of mind than we’ve had in a while, we know they are safe and looked after. Communication works well, be it with management, who are very responsive, but especially with the carers who balance updates with good and not-so-good news. I wouldn’t hesitate to recommend GoodOaks Homecare and their team who provide a great value service.

Highly recommend.

GoodOaks have been great at providing a live-in carer for my father and finding the right one for the situation. They are quick at responding if any issues do arise. I would not hesitate to recommend them. I definitely feel you get the personal touch when dealing with GoodOaks.

Everyone at Good Oaks Home Care - Abingdon and Didcot have been highly professional as well as friendly and helpful at every stage. We have all, especially Mum, felt listened to and supported in taking this big step and Mum is very happy with her wonderful carer.

Then the original carer came back and life was great for her again.

All the carers I have had have been especially good and made me feel well (as possible!) and comfortable. Especially the last one - I will tell all my friends about you. Many, many thanks.