





Based in the north west of England, Helto Support provides home care services, offering the care and support needed to live independently and safely at home.
The team are able to offer a range of help and support services, including hourly visits, dementia care, live-in care and respite care. Helto Support also offers services for younger adults, supporting them through everyday life, in whatever way they need.
All care professionals are...
Care Provided by Helto Support
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £22.98
- Weekly Live-in Care Fees: from £22.98
- 30 Minute Visiting Care Fees: from £22.98
Fees are provided as a guide.
Helto Support offers a free, no-obligation care assessment and will arrange for a Helto Support Assessor to visit your home to conduct a care and risk assessment. Following this visit, a fully costed care package will be offered.
Contact Helto Support to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Helto Support Ltd
- Private Owned
Person in charge
- Lourine Makhetho (Manager)
Helto Support Reviews (22)
Helto Support has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Helto Support has 22 reviews.
The Home is very nice, personal room is spacious and comfortable and staff are helpful and kind no problems and I can chat with them with no problems about anything. I would recommend to others if they need it.
Outstanding care and also their to help when cover is needed. Always on time and very thoughtful to the service users ensuring little things like putting nightwear on radiator at tea time ready to be warm for bed visit. I would definitely recommend this home care thanks to all the staff and Lorraine.
How tall very good company you looked at my wife hundred percent very polite on everything that you did even stopped if Judy was poorly and until the doctor came you are very very good only percent yours Perry
We are very happy with the friendly, responsive and flexible response Helto provided for our family at a time of crisis. Nothing was too much trouble and they really alleviated a lot of stress and worry for us. We definitely recommend Helto as a service.
I found the staff well trained and they show respect, dignity and equality of care they provide to me.
They encourage my independence but yet at the same time they have supported me and educated me on things like writing letters, computer stuff and my security using the devices.
I find being around them extremely safe, especially on medication and personal care.
I can certainly recommend Helto Support Care Agency to anyone.
Absolutely amazing I have had loads of care agencies looking after me before Helto Support looking after me and Helto Support is the best by far nothing is ever too much trouble. The care I receive is absolutely amazing I feel loved and content with the carers I have looking after me.
The girls that come to see my mum are very helpful and honest. They take her out to the cinema, beach park. Took her on the tram to Fleetwood. She is quite bad with depression and the girls help her out of it, they make her laugh and they are good company for her. Her depression is getting better since she has been out with the girls. The girls always ask if they can do anything for me. They will make me tea and help with household chores.
I would just like to say that Helto Support delivered outstanding care to my mother, the two wonderful ladies who came were absolutely amazing they chatted and had a laugh with Mum and nothing was too much trouble. My mum has had other care providers and I was losing faith in the care system but Helto Support really restored this I would definitely recommend them. My mother sadly passed away on Saturday but finally had the care she deserved. Thank you so very much.
Before being with Helto I had had other care providers who were nowhere near as good as these.
When I was in hospital they even rang me to see how I was.
From the start the carers put us at ease through the whole process, they were knowledgeable, helpful, professional and soon became part of our family. The care they offered was second to none, and the support they offered family members as well, helping guide us through the process of care and what is needed, we knew our loved one was in the best hands and was getting the best quality of care.
This company is beyond the best, the ethical work culture, compassion, and genuine care they go to there where you feel cared for, excellent skills, great compassion, and communication second to none, well done.
Helto Support came on board following previous care companies trying to pull out from the start, they provided care required and have given help, advice, comfort and reassurance that they would manage the complex care required for both parents. The have accommodated both my parent's needs without question and for that I/we are grateful.
The carers themselves are very courteous and listen to what you have to say and they also give you advice. They care for my wife like she's their own which puts your mind at rest and they do everything they can above and beyond.
The staff at Helto Support have been caring for both of my parents. They have been kind to all of us. They are very hardworking and willing to listen to my preferences in the way things are done. I have come to know and like the small group of carers who have been allocated to us. I am so grateful for their help. I could not manage without them.
Excellent service from all carers that are caring for my mum in my home. Absolute life savers, they are respectful, polite and thorough with the care they provide. They retain my mum's dignity at all times and are very sympathetic to her needs. I cannot praise them enough for the outstanding care they provide to Mum which has enabled me to carry on working.
The carers that visited my mother-in-law during her illness were the most wonderful people that I have met in a very long time. Their care and dedication were fantastic, and they were a credit to Helto Support. Each day you could see their care and dedication that was given to her, however, not just to her but to us as well.
Above and beyond is the minimum praise I can say but words cannot do justice to the care and support they gave and the empathy shown to the rest of us during a very difficult time for all.
I'd be lost without her.
I don’t think I can find the words to express how grateful and satisfied me and my family are for the care that’s been provided to my gran by the amazing carers at Helto Support. As well as the support they give to us as a family. It is beyond anything I ever expected. The care and attention they show and provide to my Gran is just excellent. Specifically the Manager and the Director, they go above and beyond. Thank you so much again. No amount of stars can show or explain how amazing you are!
We were extremely pleased with the care provided to Mum in June this year. The staff were always very courteous, caring, and willing to help in any way possible. The staff were very punctual and fully informed us of the care they had provided would highly recommend them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 October 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Helto Support.
Awards / Recognitions (1)
- Recipient: Helto SupportDate: Wednesday 31 May 2023
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Helto Support
How many Carers does Helto Support employ?
Helto Support employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helto Support to verify any information. View our terms and conditions. Helto Support has an Enhanced Service - more info.