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Helto Support

2 Empire Way, Burnley, Lancashire BB12 6HA
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Helto Support, Burnley
Helto Support, Burnley
Helto Support, Burnley

Based in the north west of England, Helto Support provides home care services, offering the care and support needed to live independently and safely at home.

The team are able to offer a range of help and support services, including hourly visits, dementia care, live-in care and respite care. Helto Support also offers services for younger adults, supporting them through everyday life, in whatever way they need.

All care professionals are... 

Care Provided by Helto Support

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £22.98

Contact Helto Support to get a personalised quote:

Fees are provided as a guide.

Helto Support offers a free, no-obligation care assessment and will arrange for a Helto Support Assessor to visit your home to conduct a care and risk assessment. Following this visit, a fully costed care package will be offered.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Helto Support Ltd
  • Private Owned

Person in charge

  • Lourine Makhetho (Manager)

Helto Support Reviews (22)

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9.3

Helto Support has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Helto Support has 22 reviews.

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Showing 22 reviews matching selected criteria
Review from J S (Client / Service User) published on 12 March 2026 Submitted via Website•
Overall Experience
Review from Hayley W (Granddaughter of Client) published on 25 February 2026 Submitted via Website•
Overall Experience
Review from Victor P (Husband of Client) published on 25 February 2026 Submitted via Website•
Overall Experience
Review from Claire W (Daughter-in-law of Client) published on 19 February 2025 Submitted via Website•
Overall Experience
Review from A R (Client / Service User) published on 8 October 2024 Submitted via Website•
Overall Experience
Review from C H (Client / Service User) published on 23 September 2024 Submitted via Website•
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Review from Mary B (Mother of Client) published on 21 December 2023 Submitted via Postal Review Card•
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Review from Lorraine M (Daughter of Client) published on 29 October 2023 Submitted via Website•
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Review from Marian N (Client / Service User) published on 21 September 2023 Submitted via Website•
Overall Experience
Review from Nicola C (Granddaughter of Client) published on 14 September 2023 Submitted via Website•
Overall Experience
Review from Shane D (Client / Service User) published on 6 September 2023 Submitted via Website•
Overall Experience
Review from A H (Daughter of Client) published on 1 August 2023 Submitted via Postal Review Card•
Overall Experience
Review from Joseph S (Husband of Client) published on 17 May 2023 Submitted via Website•
Overall Experience
Review from G S (Daughter of Client) published on 10 March 2023 Submitted via Website•
Overall Experience
Review from Paula K (Daughter of Client) published on 2 February 2023 Submitted via Website•
Overall Experience
Review from Carol C (Daughter-in-law of Client) published on 29 November 2022 Submitted via Postal Review Card•
Overall Experience
Review from S M (Daughter of Client) published on 19 September 2022 Submitted via Website•
Overall Experience
Review from M R (Son of Client) published on 16 September 2022 Submitted via Postal Review Card•
Overall Experience
Review from Lauren M (Granddaughter of Client) published on 28 August 2022 Submitted via Website•
Overall Experience
Review from A M (Son of Client) published on 25 August 2022 Submitted via Website•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Helto Support.

Awards / Recognitions (1)

  • 31 May 2023Recipient: Helto Support

Accreditations

There are no accreditations posted yet for Helto Support.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Helto Support

How much does Helto Support cost?

The agency lists fees from £22.98 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).

How many Carers does Helto Support employ?

Helto Support employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helto Support to verify any information. View our terms and conditions. Helto Support has an Enhanced Service -what an Enhanced Service includes.