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These prices are only a guideline, please contact Helpful Hearts to find out the exact price for your requirements.
Contact Helpful Hearts to get a personalised quote.
Contact Helpful Hearts to get a personalised quote.
Helpful Hearts has a Review Score of 9.8 (9.795) out of 10, based on 17 reviews in the last 2 years.
Over all time Helpful Hearts has 21 reviews.
Communication with the agency has been clear and timely. We are
The agency is well organised and reliable, and the staff conduct themselves in a professional manner at all times. We feel reassured that our daughter's wellbeing and dignity are treated as priorities.
Overall, we are satisfied with the standard of care provided
The Review Score of 9.8 (9.795) out of 10 for Helpful Hearts is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Helpful Hearts is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.925
My name is Peter, and I am a highly motivated professional with a career dedicated to healthcare and social work. With twelve years of experience as a Healthcare Assistant and three years as a Registered Mental Health Nurse, I bring a wealth of practical and clinical expertise to my work. My background is further enriched by my extensive experience in Adult, Children, and Families Social Work.
Throughout my career, I have worked across a diverse array of settings, including forensics, acute wards, PICU, and community services. I have a proven track record in providing specialized care for learning disabilities, dementia, substance misuse, and domiciliary needs. I am also deeply experienced in supporting adolescents and children with challenging behaviors. Over the years, I have developed a profound passion for Social Care, with a particular focus on empowering and supporting vulnerable adults, children, and families.
Education & Specialist Training
My academic foundation is extensive, reflecting my commitment to continuous professional development:
BSc (Hons) Mental Health – University of Staffordshire (2018)
Mindfulness Cognitive Therapy, Behavioural Family Therapy, & CBT – University of Staffordshire (2018)
BA Social Studies – University of Staffordshire (2010)
MA Social Work – University of Keele (2006)
MA Educational Foundations – University of Zimbabwe (2001)
Postgraduate Certificate in Education – University of Zimbabwe (1999)
BA Social Work – Staffordshire University (1991)
BA General – University of Zimbabwe (1991)
Professional Work History
I have held various roles across the healthcare and education sectors, including:
Mental Health Nurse (2015–2018): Furness General Hospital.
Healthcare Assistant (2003–2015): Gained foundational experience across multiple facilities including Highfield Court Care Home, Voyage Care Limited, and Medacs Healthcare (NHS Bank).
Nursing & Care Settings: Harplands Hospital, Scotia Heights Care Home, Cygnet Rehabilitation, Derby Royal Hospital, St Georges Hospital (Stafford), and Exemplar Care.
Education (1991–2003): Senior Teacher at Chipindura High School, Zimbabwe.
My name is Monica, and I am a highly motivated and experienced professional with over 13 years of experience as a Registered Mental Health Nurse. My clinical career is underpinned by a foundational background as a Support Worker and 12 years as a Senior Teacher, giving me a unique perspective on education, communication, and patient care.
I have an extensive background working across diverse settings, including acute wards, PICU, forensic units, dementia care, and rehabilitation. My expertise spans community settings, learning disabilities, brain and spinal injuries, and substance misuse, working with a demographic range from children and adolescents to adults and the elderly.
Throughout my career, I have cultivated a deep passion for health and social care, particularly in supporting vulnerable individuals with complex mental health needs. I am steadfast in my commitment to delivering person-centred care, promoting independence, and upholding dignity and respect in every interaction.
Education
Advanced Professional Development | University of Bolton
Preparation for Mentorship | Staffordshire University
Diploma in Mental Health Nursing
Certificate in Education | Mkoba Teachers’ College
A Levels | Chipindura High School, Zimbabwe
O Levels | St Francis of Assisi Mission, Zimbabwe
Work Experience
Staff Nurse | Harplands Hospital (2021–2023)
Staff Nurse | Elite Woodhouse Hospital (2018–2021)
Staff Nurse | Medacs Agency / Harplands NHS Hospital (2015–2018)
Staff Nurse | John Munroe Hospital (2011–2014)
Staff Nurse (PICU) | The Spinney Hospital (2008–2011)
Support Worker (2004–2008)
Senior Teacher | Zimbabwe (1990–2002)
Miranda Chikara is a dedicated and experienced Senior Care Assistant who plays a key role in delivering high-quality, compassionate care within our service. She is known for her warm personality, professionalism, and genuine commitment to supporting individuals to live comfortably and independently in their own homes.
With a strong background in hands-on care, Miranda supports people with a wide range of needs, always taking the time to understand each person’s preferences, routines, and goals. She believes that care should be personal, respectful, and centred around the individual, ensuring that everyone she supports feels valued, safe, and heard.
In her role as a Senior Care Assistant, Miranda also provides guidance and support to other members of the care team. She leads by example, promoting high standards, good communication, and a positive working environment. Her calm and confident approach means she is able to respond effectively to challenges while maintaining dignity and respect for those in her care.
Miranda takes pride in building strong relationships with both service users and their families, offering reassurance and consistency. Her approachable nature and attention to detail help create a trusted and supportive care experience for everyone involved.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helpful Hearts to verify any information. View our terms and conditions. Helpful Hearts has an Enhanced Service - more info.