Azelea Care Solutions

9 Bedford Square, Houghton Regis, Dunstable LU5 5ES
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9.3 5 Reviews
  • Azelea Care Solutions, Dunstable
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £21.75

These prices are only a guideline, please contact Azelea Care Solutions to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Azelea Care Solutions Ltd

Person in charge

  • Mercy Kundishora (Manager)
Are you the Owner/Manager of Azelea Care Solutions? View your Advertising Options

Azelea Care Solutions Reviews (5)

9.3

Azelea Care Solutions has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Azelea Care Solutions has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 0
  • 2
  • 4
  • 1
Reviewer Connection to Azelea Care Solutions
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from Karen E (Sister of Client) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Azelea Care Solutions supported my brother for the last 12 months of his life after suffering a stroke, he received excellent care throughout. I would especially like to commend the care manager, always keeping me updated on any changes, she would step in at short notice to provide care. She is completely
devoted and compassionate in her role and has a good team. Thank you all for the support and care you gave my brother. I would highly recommend Azelea Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sarah M (Daughter of Client) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was overwhelmed by the kindness and level of care received from Azelea Care. Nothing was a problem and I was kept up to date with any concerns.
I would not hesitate to recommend them.
A huge thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J G (Daughter of Client) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have employed the manager and her team for the last 2 years. They offer a first-class service which my mother and I have very much appreciated. They are reliable, friendly, conscientious and very good timekeepers. I wouldn't want any other care service involved in her personal care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R H (Client) published on 2 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely helpful, supportive and empathetic. Person-centered care. Staff are personable, friendly and caring. All needs are taken into account. Could not ask for more, they go above and beyond and have taken the time to listen.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Deborah H (Daughter of Client) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
On release from hospital our 88 year old mum who has alzheimers/dementia needed daily care. After several months of using another provider we could not believe our good luck in finding Azelea care solutions. They genuinely care about our mum. Her needs and wellbeing are forefront of everything. Mum
has almost zero mobility and on occasions nasty mood swings due to the dementia but despite difficult times the carers are always very patient and understanding. They treat her with dignity and always endeavour to make her smile and laugh when she is feeling miserable. They take time to sit and talk with her and never rush her even when things are taking longer than they should. The carers work with us on all levels to meet mums needs and communication is good. They are always alert to mum's medication and keep us informed when items need replacing. As a family we feel mum is very safe in their hands. They are truly professional at every level and I cannot highly recommend them enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Azelea Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Azelea Care Solutions is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Azelea Care Solutions is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Azelea Care Solutions

What Type of Services does Azelea Care Solutions offer?

Azelea Care Solutions offers Home Care & Nursing Care.

How many Carers does Azelea Care Solutions employ?

Azelea Care Solutions employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Azelea Care Solutions to verify any information. View our terms and conditions. Azelea Care Solutions has an Basic Service - more info.