Indiana Health Care Services

2 Hyde Park Road, Plymouth PL3 4RJ
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1.0 1 Review
  • Indiana Health Care Services, Plymouth
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Care Provided

Types of Home Care

  • Live-in Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Funding & Fees

Call us for info.
Fees are based on assessment.

Good to Know

Owner

  • Indiana Health Care Services Ltd

Person in charge

  • Adelaide Madume (Manager)
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Indiana Health Care Services Reviews (1)

1.0

Indiana Health Care Services has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Indiana Health Care Services has 1 review.

Overall Experience
  • 0
  • 0
  • 0
  • 0
  • 1
Date Published
  • 1
  • 0
  • 0
  • 1
  • 0
Reviewer Connection to Indiana Health Care Services
  • 1
Total of 1, showing 1-1
Review from A J (Relative of Client) published on 2 April 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
This company is atrocious.
Staff arrive late, leave early. Evidence available to confirm this.
No proactive help, staff do the absolute minimum.
Poor record keeping.
Poor communication.
Altering records has been reported, if complaints made.
Poor training.
Poor management.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Indiana Health Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Indiana Health Care Services is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Indiana Health Care Services is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Indiana Health Care Services

What Type of Services does Indiana Health Care Services offer?

Indiana Health Care Services offers Home Care.

How many Carers does Indiana Health Care Services employ?

Indiana Health Care Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Indiana Health Care Services to verify any information. View our terms and conditions. Indiana Health Care Services has an Basic Service - more info.