





Avid Care Limited is in the heart of NWL Borough and delivers specialist care services to a wide variety of service users throughout:
Surrey Heath
Hammersmith and Fulham
Ealing
Hounslow
Richmond upon Thames
Kingston upon Thames
Brent
Harrow
Westminster
Hillingdon
Barnet
The management team has over 10 years worth of experience working in the care sector. They provide quality care services at competitive rates for the healthcare sector across all communities. They are one of the fastest-growing and innovative home care agencies...
Care Provided by Avid Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22 - £26
- Weekly Live-in Care Fees: £1,600 - £2,000
Please discuss with our manager directly for living-in or night care rates.
Contact Avid Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Avid Care Ltd
- Private Owned
Person in charge
- Sheri-An Sassoa (Manager)
Avid Care Ltd Reviews (57)
Avid Care Ltd has a Review Score of 9.9 (9.888) out of 10, based on 38 reviews in the last 2 years.
Over all time Avid Care Ltd has 57 reviews.
I am so impressed with their service The manager Eyene was an incredibly professional individual who kept us up to date throughout the process and beyond company made sure to send us very caring workers to look after my aunt me and my family not only appreciate that but would highly recommend their services to anyone without having a second thought thanks Eyene once again
Thank you so much, Mohsin, for your kind feedback. We truly appreciate you taking the time to share your experience on behalf of your family.
It's wonderful to hear that you were impressed with our service and felt well supported throughout. Eyene will be especially pleased to know her...
I am very satisfied with the work of AVID CARE. They are providing the absolute care of my father . Even the staff members of this company is doing there job with the great responsibilities. The career of my father is very punctual and polite. Who is delivering his duty with wonderful and polite nature. And also maintaining the dignity of family members
Thank you very much for your kind and thoughtful feedback. We are truly pleased to hear that you are satisfied with the care AVID CARE is providing for your father.
It is wonderful to know that our staff are carrying out their duties with responsibility, punctuality, and a polite and respectful...
We are very pleased with the service provided by Avid care. I would like to give praise to the wonderful healthcarer, Meeth. Meeth is extremely professional, accommodating and punctual. Meeth provides my father with personal hygiene and exercise care, Meeth is very attentive with my dad and is very engaging, I can't thank him enough and wish him continued success
Thank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you are pleased with the service provided by Avid Care.
Your praise for Meet is truly appreciated. He is a valued member of our team, and we're so pleased to hear that his...
All staff are approachable and respond quickly to concerns raised.
Their flexibility in terms of accommodating changes in medication related to Mum's deteriorating health is commendable.
I would highly recommend them.
Thank you so much for taking the time to share such a thoughtful review. We're truly grateful for your kind words.
Providing person-centred, tailored care is at the heart of what we do, so it means a great deal to know this has made a positive difference for your mum and your family. We're also...
I am writing to personally extend my heartfelt gratitude to Reena and Snehalba.for the incredible job you have done in caring for my mother over the past three months. Your dedication, compassion, and unwavering support have made a significant difference in her well-being, and I am truly grateful for everything you have done.
Your kindness and attention to my mother's needs have not gone unnoticed. You have provided her with exceptional care, and I am profoundly thankful for the comfort and reassurance you have brought to her life during this time. Your efforts have been nothing short of fantastic, and I cannot thank you enough for your commitment and hard work.
Thank you so much for your kind and heartfelt message. We truly appreciate your words of gratitude. It has been our privilege to care for your mother, and knowing that our efforts have made a positive difference in her life means a great deal to us. Your appreciation encourages us to continue...
I would like to thank two members of staff who showed my bedbound grandmother great care in her final months.
Both these young ladies offered kindness and professionalism. On difficult occasions they were prepared to accommodate our requests for extra help. Always willing to adapt. They often greeted my grandmother with warmth, which she greatly enjoyed, even in her difficult circumstances. I would like to say thank you to both.
I thank you from the bottom of my heart for doing such brilliant care.
Thank you so much for your kind words and appreciation. We're truly grateful for the trust you've placed in our agency and care team. Knowing that your late mother was feeling comfortable and supported means a great deal to us. Your positive feedback is deeply valued by the entire team, and it...
They're flexible with the timings too
5*****- amazing group of staff
We appreciate your feedback and are delighted to know you are happy with our carers and our services. Your satisfaction is our top priority.
The team are genuinely a part of our family and treats my brother like so.
Thank you for your time in providing feedback as its extremely important for us to know if we can improve in any areas. We are pleased to hear that carers are proactive and provide care with empathy and understanding. Having good care do put family member at ease that they are well looked after....
I am happy with the service, very satisfied with the carer, Happy with the care that my uncle is receiving. The carer is polite, understanding, patience, good communicator, helpful and goes an extra mile to help.
Thank you for your time in providing the positive feedback. We are pleased to hear that you are happy with the carers who demonstrate care, empathy and kind. Communication is a key for everything and Avid care understands the importance of good communication. We will share this with our carers which will keep them motivated and inspire with this feedback.
The carer is always on time and very helpful. He understands my dad's routine and always asks what else he can do to support dad. Overall a very good experience.
I would recommend Avid care agency, the entire admin staff and manager is also very helpful and always at hand for any queries.
The best. They are very caring help support us as the family. Always making sure we are ok along with the patient. They make sure to listen and hear our worries and concern and give very good advice and help. Are always coming to visit when it's needed.
Thank you for taking time to provide positive feedback. Avid care team is always keen to provide outstanding care to all our clients and glad to hear that our carers and team listens to your concerns and providing appropriate assistance. Once again, appreciate your feedback
The service is satisfactory have to inform head office to contact me instead of my dad several times regarding any changes.
Thank you for your time and providing the feedback about office staff. We apologise that you had to reiterate few times and changes were not reported to you in first instance. We have taken your feedback seriously and informed the team to communicate with you as a first point of contact and report...
Both were incredibly polite, caring and warm. Even though there were times when the patient may have been agitated, they never lost their professional manner.
Their time keeping was perfect and we never had an issue with them.
I would highly recommend both.
They have informed the family if my father in law requires anything. They also informed the family on a daily basis on the health of the patient. This is very reassuring.
They are very patient with his needs and make the patient very comfortable.
They are both amazing. We are lucky to have such good carers.
My review feels insufficient in their praise and their character reference. However I will say it again that they are amazing and we feel so supportive when they are there with my father in law.
They are very much trusted and relied upon by us and are a real credit to Avid
Avid has been a very organised and caring organisation. My father is suffering from a serous condition with a number of care needs which have been fully accommodated by the company. Well done and highly recommended !!
The care, support, responsiveness and professionalism provided by Avid Care and especially his carers have been incredible! Both have been amazing in supporting my father and encouraging with exceptional positivity. Two Angels!
Thank you so much for sharing your experience with Avid Care. We are delighted to hear that your father is comfortable with his carer and receiving the level of support he needs. It's wonderful to know that our carer has taken the time to understand your father's needs and routines, helping him...
We were so pleased with the care and attention to detail that the carers from Avid Care had with my Aunt, especially one lady. She was amazing, she is an asset to this company nothing was too much trouble, she made my aunt feel very comfortable and relaxed. She made us all feel at ease and very quickly became an important part of our family. She cared for my aunt with such patience and ensured all my aunt's needs and wants were met. I cannot thank her enough for all the love and support she provided to my aunt.
She was very well looked after, and my mum liked all her carers and felt safe with them. The carers were respectful, kind and trustworthy.
They displayed an excellent knowledge and understanding of patients' needs when bed-bound and terminally ill.
The communication was excellent. I am so glad they helped my mother in her final days.
The carers who looked after my mother-in-law were truly amazing. They were caring, spoke Gujarati, compassionate and polite. Nothing was too much trouble for them. They would even make Mum smile with their jokes. We would highly recommend Avid Care.
Thank you so much for your kind words and for sharing your experience with Avid Care. We are thrilled to hear that our carers brought comfort and joy to your mother-in-law with their compassion, politeness and even their jokes. Your recommendation means a lot to us. Thank you again for trusting us with her care. It has been an honour to support your family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Avid Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Avid Care Ltd.
Meet the Team (3)
Shirin is very experienced, kind and caring. She is a care coordinator, works closely with families and carers and takes pride in care delivery. She ensures the needs are met and carers are delivering person-centred care.
Shirin is very charming, and lovely and has listening ears.
Upesh has great skill and knowledge in the caring field, he is very passionate about maintaining a high standard of care and maintaining CQC regulations.
Iqra is very experienced, kind and caring. She is a Field Assessor, works closely with families and carers and takes pride in care delivery. She ensures the needs are met and carers are delivering person-centred care.
Iqra is very charming, and lovely and has listening ears.
Frequently Asked Questions about Avid Care Ltd
How many Carers does Avid Care Ltd employ?
Avid Care Ltd employs 50 carers.
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