Avid Care Limited is in the heart of NWL Borough and delivers specialist care services to a wide variety of service users throughout:
Surrey Heath
Hammersmith and Fulham
Ealing
Hounslow
Richmond upon Thames
Kingston upon Thames
Brent
Harrow
Westminster
Hillingdon
Barnet
The management team has over 10 years worth of experience working in the care sector. They provide quality care services at competitive rates for the healthcare sector across all communities. They are one of the fastest-growing and innovative home care agencies...
Care Provided by Avid Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22 - £26
- Weekly Live-in Care Fees: £1,600 - £2,000
Please discuss with our manager directly for living-in or night care rates.
Contact Avid Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Avid Care Ltd
- Private Owned
Person in charge
- Sheri-An Sassoa (Manager)
Avid Care Ltd Reviews (57)
Avid Care Ltd has a Review Score of 9.9 (9.888) out of 10, based on 38 reviews in the last 2 years.
Over all time Avid Care Ltd has 57 reviews.
I live abroad, so had to make arrangements accordingly. In my dealings with the management, I found them: responsive; pleasant; and professional.
Unfortunately, my mother passed away only a few days into the contract. However, I called her after the first visit, and she was so happy and relieved to finally have a carer that was: punctual; caring; and respectful.
She also felt safe, and that she could enjoy a chat with her carer.
So, while I can only speak from a very short period of experience, my mother was happy and I found them professional to deal with.
Dear sir, thank you for your time in providing feedback. We are sorry to hear your loss and our condolences to you. We are pleased that our company and carers were able to provide the care required and you and your mother were happy with their professionalism, approach, and care delivered with...
I just wish to say a massive thank you to two members of staff in particular for a super service that they provided to my father at a time of need. They both looked after my father like he was their own. The level of service they provided was 100% perfect and always on time, they never hesitated to stay a little longer if Dad ever needed extra help. We as a family cannot thank them enough and from the bottom of our heart wish to say a massive thank you to them. Would not hesitate to use Avid services again without fail. Thank you.
Dear sir, we are pleased to hear that you are happy with the level of support received from carer for your father. We are pleased to hear that carers are not rushing but taking your father's needs into consideration, they are caring and maintaining timekeeping. At Avid Care we really promote time...
They do not rush and are very calm and patient.
I trust them completely and they are always cheerful and helpful.
Thank you for your time in submitting the reviews and providing positive feedback for the carers. We are pleased that our carers are showing dedication towards the care of your husband, they are caring with respect and dignity and not rushing. At Avid Care, the carers are well-trained and your...
Two members of staff in particular have been fantastic with my father and are so very sweet. They are alert and extremely tentative. They are both always on time and are aware of my father's needs and support him with every one of them. Thank you both for all you do.
Dear sir, thank you for your time in providing feedback to our carers. We are pleased to hear that they are kind and caring and attentive to your father's needs. At Avid Care, we encourage all carers to maintain the timekeeping and provide person-centred care. We will share the feedback to our...
Thank you!
Thank you for your time submitting the review and providing positive feedback for the carer, you are absolutely right care should be given with kindness and respect and we are pleased that our carer has met the expectations. We will provide this feedback to our carers to keep them motivated and...
On the first day, the carers came with their manager who explained everything, very professionally. Thank you. The 2 carers, she is fantastic and he is very good too, how they care for my father, great help for the family, this is only a week though, I am sure the standards will not go down but up, overall is very good. Thank you very much.
Thank you for the feedback and time. We are very pleased to receive this feedback and also happy to maintain this high standard of delivering care. At Avid Care we take pride in providing excellent carer training and being able to support families. We will share his feedback with our staff who supported your loved ones.
Looking after her as a family was very comforting for us during such an emotional and stressful time for our family. We were truly grateful to have had such support for her.
Please continue with such high-quality support for others, it means a lot for clients and their families, thank you so much.
Thank you for your time in providing the feedback, we really value it. We are pleased to receive this positive feedback which will motivate our carers and keep them encouraged to provide high-standard care. At Avid Care, we invest in training for carers so they continue to support families when they need it most. Once again thank you for the time and feedback.
The carers provide wonderful care to my mother. They have really taken the time to get to know her and are always very gentle and patient with her which is very important to us. They present her well and ensure she is always kept warm and comfortable. I also greatly appreciate that if they have any concerns about Mum they let me know immediately. They are excellent carers.
Thank you for your lovely feedback about carers who are looking after your mother. We will pass this feedback to carers which will keep them motivated and encouraged. We understand that it is very important to spend time and provide person-centred care and are pleased that all carers are trained...
I would like to say that the carer is very caring and polite he convinced him to have a shower, brushing his teeth, going to the toilet, giving him warm water, hair oil, which my dad got so used to with him. The carer is very good.
Hello dear, thank you for your time in providing us the feedback and we are grateful that the carer is meeting the needs. We are pleased to hear that the carer is providing person-centred care and being encouraging and motivating. This feedback is important for our carers to keep them motivated and continue to maintain good quality standards. Once again thank you for your time.
Two members of staff have been very kind and considerate with my Father-in-law. They look after him very well with great care and attention. They are attentive to his needs and always advise if there are areas of concern. This is crucial as he is currently under palliative care. We as a family are grateful that we have such tentative carers and are very happy with the service provided so far. A big thank you!
Thank you for your time in providing with such a positive feedback for the carers. We are very grateful for your time and glad that our team can support and care for your Father-in-law. We completely understand the care and dedication required at this critical time. Avid Care invests in carers...
Thank you very much to our carer for my dad. He is very friendly and kind and a great help to my dad. He is very professional and always comes on time, which is very much appreciated. Thank you very much!
Dear service user, Thank you for your time in providing the really positive feedback which is incredibly valuable. We will pass this feedback on to the healthcare assistant and glad that he is meeting the expectations and providing care with dignity and respect. Avid Care really invests in the...
The carers, both day and night time have been absolutely amazing in caring for my mother-in-law. The level of dignity and respect given to Mum is commendable. The staff have been thoughtful and supportive whilst we go through spending as much quality time with our mum. They have been really nice to have around our home whilst we go through challenging times.
Thank you very much for providing us with the feedback and thank you for your time. We are grateful that we are able to help and support and meet the expectation to meet the needs of your mum. We wish her all well and are pleased to continue supporting. We will share this feedback with carers and...
What an excellent service provided by our lovely carers. After having very bad experiences with past care agencies, hats off to Avid Care for allocating professional carers who have uplifted my husband’s spirits tremendously, very well dressed in their uniform. Always on time and spend time with my husband according to his needs, very sympathetic towards his needs. Also very friendly approach to all the members of the family. Truly professional and respectful.
Thank you for your time providing us the excellent feedback for Avid Care staff and team. We are pleased to hear the positive feedback the team is able to provide to your husband when he needs it most. Your feedback helps us to continue providing good care as well as encourage and motivate team members. We will pass this message on to our whole team and thank you for your time.
The carer was very attentive and always punctual, nothing was too much trouble and was very kind.
We are pleased that the carer met your expectations and you had a good experience. We will share this feedback to our carers to keep them motivated and encouraged.
Once again we are thankful for your review.
Very helpful and fully satisfactory.
Thank you for your time providing us the positive feedback about our care and overall service. We are pleased that Avid Care has been able to meet your expectations. Our carers are trained, dedicated, and caring, and we will feedback to carers, which keeps them motivated and appreciates their input.
Further she makes conversation with my husband which makes it easier for him to accept care. The carer shares relevant information which is very helpful.
Both carers are supportive and personable.
Hello, Thank you for providing us with positive feedback. We are glad that you found the carers knowledgeable, caring and respectful. At Avid Care, we ensure all carers are highly trained and supportive. We value for your time and we will continue working with the community.
Thanks.
Thank you for your time providing feedback. We are very pleased to offer the care your mother deserved with dignity. Our carers are very trained and passionate about care. We will share the feedback with carers which will keep them motivated. Once again, thank you very much for trusting Avid Care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Avid Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Avid Care Ltd.
Meet the Team (3)
Shirin is very experienced, kind and caring. She is a care coordinator, works closely with families and carers and takes pride in care delivery. She ensures the needs are met and carers are delivering person-centred care.
Shirin is very charming, and lovely and has listening ears.
Upesh has great skill and knowledge in the caring field, he is very passionate about maintaining a high standard of care and maintaining CQC regulations.
Iqra is very experienced, kind and caring. She is a Field Assessor, works closely with families and carers and takes pride in care delivery. She ensures the needs are met and carers are delivering person-centred care.
Iqra is very charming, and lovely and has listening ears.
Frequently Asked Questions about Avid Care Ltd
How many Carers does Avid Care Ltd employ?
Avid Care Ltd employs 50 carers.
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