Avid Care Limited is in the heart of NWL Borough and delivers specialist care services to a wide variety of service users throughout:
Surrey Heath
Hammersmith and Fulham
Ealing
Hounslow
Richmond upon Thames
Kingston upon Thames
Brent
Harrow
Westminster
Hillingdon
Barnet
The management team has over 10 years worth of experience working in the care sector. They provide quality care services at competitive rates for the healthcare sector across all communities. They are one of the fastest-growing and innovative home care agencies...
Care Provided by Avid Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22 - £26
- Weekly Live-in Care Fees: £1,600 - £2,000
Please discuss with our manager directly for living-in or night care rates.
Contact Avid Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Avid Care Ltd
- Private Owned
Person in charge
- Sheri-An Sassoa (Manager)
Avid Care Ltd Reviews (57)
Avid Care Ltd has a Review Score of 9.9 (9.888) out of 10, based on 38 reviews in the last 2 years.
Over all time Avid Care Ltd has 57 reviews.
The carers (who speak fluent Gujarati) took care of my 98-year-old mum. They were very compassionate and caring and they treated my mum like their own Mum. I was impressed with the way they showered her and fed her food and medicines. I would highly recommend them for the services they provide.
Thank you so much for your thoughtful feedback and for sharing your experience with us. We are incredibly touched to hear that our carers, with their compassionate approach, made such a positive impact on your mother's care. Treating each client with the warmth and respect we would give our own...
We thank you all at Avid for your support.
Thank you for your time for a positive review. We are pleased that the carer was able to meet the needs of your husband and the communication is an essential part of care delivery. Avid care will continue to support person-centred care. Once again, I much appreciate your feedback.
Communication in both English and Gujarati is a great advantage as my dad can express himself/explain himself more clearly to get the most out of his care.
Thank you so much for sharing your experience with Avid Care. We are delighted to hear that your father is comfortable with his carer and receiving the level of support he needs. It's wonderful to know that our carer has taken the time to understand your father's needs and routines, helping him...
The ladies that take care of my mother from the Avid Care plan are very alert and provide much care for her. They follow all instructions with care and efficiency. My mum is happy with the level of care and we very much appreciate everything from the carers and the Avid care team. Many thanks to the staff for the level of care.
Thank you for your kind words and for sharing your experience with Avid Care. We are so pleased to hear that the carers have provided attentive and efficient care for your mother and that she is happy with the level of support she is receiving. At Avid Care, we take great pride in delivering...
The kindness and empathy shown by the carers attending from Avid Care are remarkable. The unwavering support is helping to ease a difficult time for both me and my family.
The expertise and attention to detail in managing pain and symptoms are exceptional. I feel confident that my mother is receiving the best possible care.
The clear communication and willingness to address any concerns by Avid Care and the carers is greatly appreciated. It has made the entire process more manageable.
All the efforts and commitment to excellence reflects positively on Avid Care and the carers as a whole.
Thank you once again for making a difference in our lives. Your work matters, and I am truly grateful.
Thank you so much for your kind words and for sharing your experience with Avid Care. We are deeply grateful that our team has been able to make a positive difference during this challenging time for you and your family. At Avid Care, we are dedicated to providing compassionate and professional...
I have been extremely happy with the care of the service provided. The girls have been very attentive to my needs in every way and have cared for all that I could have wished for. I am one very satisfied client!
Thank you for sharing your experience with us. We're happy to hear that you've been extremely happy with the care provided by our team. It's wonderful to know that our carers have been attentive to your needs and have met your expectations in every way. At Avid Care, we pride ourselves on...
They have been wonderful. Friendly, caring, and compassionate. They treat Mum and our Dad too with kindness and respect. They are Gujarati speaking and we are Marathi speaking (though they and all of us speak English). They have made the effort to learn some words in Marathi which has delighted Mum. They have allowed her to keep her autonomy and dignity and we can't thank them enough. They are lovely, delightful women, and we are lucky to have been allocated them to our Mum as carers.
Thank you for sharing such wonderful feedback. We're delighted to hear that our carers have provided the compassionate, respectful, and personalised care that we at Avid Care deeply value. Their effort to connect with your Mum in Marathi is a true reflection of our commitment to preserving the...
We have been using this home care service since 18th July 2024. We have found both the carers extremely courteous and helpful. The care provided to the smallest details and excellent service and attitude. Can't find a single fault and hope all care providers are like these carers.
Thank you for your kind words and for sharing your positive experience about our care service. We are delighted to hear that our carers have been courteous and helpful. At Avid Care, we prioritize compassionate, reliable, and personalized care. Your feedback about the attention to detail and...
We are very pleased with the carers provided so far, they have been extremely respectful towards my mother and family and honestly couldn't recommend them enough. They are very nice people and we appreciate what they have been able to do for my mother so far.
Thank you so much for your kind words. We are very proud of our carers at Avid Care. It is our mission to provide respectful and compassionate care, and we are delighted to hear that our team had made such a positive impact on your mother and family. Your appreciation means a lot to us, and we will continue to strive for excellence in our care services. Thank you once again!
Both carers are amazing. Our experience started off well and now we feel both become family. It's so nice to feel we are not alone. Advice given at any point is taken into consideration. Well done both.
Thank you for your time in providing feedback for the carers. We are pleased to hear that they are providing good care with dignity and Avid care is part of your family and team will be always ready to support you. Your feedback will motivate and encourage to continue providing good care.
Two members of staff in particular are absolutely exemplary in their services to my mother who is receiving palliative care. They are very punctual and dedicated in going above and beyond their call of duty. They have also demonstrated professionalism in their behaviour and used new and innovative methods to support my mother's care. Being in the end of life stage in dementia where swallowing food or liquids is a big challenge, both members of staff show a lot a patience and persistence on a daily basis. I am pleased with their performance and would strongly recommend their services to the social services. I wish them the very best in their professional journey as caregivers.
Thank you for your wonderful feedback regarding the care provided to your mother. We are proud to hear that our staff have demonstrated such dedication, professionalism, and innovation in their approach. At Avid Care, we strive to maintain the highest standards of service, and your recognition of...
polite and kind. They show respect and are thorough in caring for my husband. They make sure that my husband is comfortable. They are also punctual.
Thank you for providing us feedback, we really value your time. We are pleased to hear that the carers are maintaining timekeeping and care is given with respect and dignity. It's important that carers understand personalised care plan and are aware of your husband's needs. We are glad to hear that...
We would like to thank all staff and carers who have lovingly taken care of my dad.
Thank you for the positive feedback and we are pleased to hear that the carers are kind, caring and providing good care to your father. Avid Care staff are trained to deliver person-centred care with respect and maintain professionalism all the time. We are very grateful for your time as this will motivate our carers. Once again, thank you very much.
Excellent carers, very polite and courteous and very professional at all times. Always on time and all my father’s needs are attended to a very high standard. Communication with my father is also good and they don’t leave until he is happy and content.
Thank you very much for your time in providing us the positive feedback for carers who are caring and respectful. We are very grateful that carers are meeting your father's needs and staying till he is comfortable. We will share this feedback with carers to keep them motivated and continue to deliver high-standard care. Once again thank you so much for your time.
The care service is always amazing, they spend a lot of time with my father, providing him with all his care and needs in the best way. They also communicate with me about him and how he is doing. My father is very happy with the service he is getting, my family and I are very satisfied that he is receiving care from this service.
Dear Sir, thank you for your time in providing us with positive feedback. We are pleased to hear that carers are providing good care to your father. Avid Care ensures that all carers are highly trained and deliver high-standard care. We will share your feedback with our carers which will motivate them and encourage them to continue support service users. Thank you for your feedback.
Two members of staff were the best carers we could have hoped for, my father was ably guided by another staff member. Since being released in early January with a brain tumour, the two carers looked after my father attentively and were very responsive to his needs. They mingled well with the family and surroundings. We could not have asked for better carers.
Two staff members are our regular carers and also sometimes another staff member. They are very respectful in their treatment of my father and are very friendly and kind. They are flexible too if we sometimes need different times around my father’s radiotherapy treatment. We all like them, as does our dog too.
Thank you for your time in providing our team a positive review. We are very pleased that the carers are delivering the care with respect and dignity. At Avid care, we are really emphasising on person centered care which suits individuals and we understand the importance of being on time as well as...
Would recommend both the regular carers as they are both friendly, professional and always punctual.
Thank you for your time in providing feedback for both carers. We are pleased that we are able to meet your father's needs and carers are showing professionalism, timekeeping and assisting your father. At Avid Care, we really focus on maintaining high standards and training. We will share this...
Two members of staff in particular have been invaluable in providing assistance and care for my elderly ailing mother. They interact with her, cheer her up and keep her engaged. They encourage her to eat, keep her hydrated and listen to her needs. I would recommend working with this team, especially for double-up shifts and personal care and assistance with medication.
Thank you for your precious time in providing us positive feedback which is very valuable for our team. We are pleased that the carers are attentive and caring and looking after your mother. At Avid care, we really focused on carer's training and delivering high-quality care and we are glad to hear...
Avid has consistently performed its duties to a high standard and have looked after my 92-year-old aunt who is bedridden. Despite her being in and out of hospital I am always kept up to date. Thank you.
Thank you very much for taking the time to review our service. It is great to hear the good work being delivered in the field. This will motivate and encourage our carers to continue deliver the high standard care. At Avid Care, we are passionate about delivering high-quality care and pleased to hear that you have experienced this. Once again we are thankful for your time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Avid Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Avid Care Ltd.
Meet the Team (3)
Shirin is very experienced, kind and caring. She is a care coordinator, works closely with families and carers and takes pride in care delivery. She ensures the needs are met and carers are delivering person-centred care.
Shirin is very charming, and lovely and has listening ears.
Upesh has great skill and knowledge in the caring field, he is very passionate about maintaining a high standard of care and maintaining CQC regulations.
Iqra is very experienced, kind and caring. She is a Field Assessor, works closely with families and carers and takes pride in care delivery. She ensures the needs are met and carers are delivering person-centred care.
Iqra is very charming, and lovely and has listening ears.
Frequently Asked Questions about Avid Care Ltd
How many Carers does Avid Care Ltd employ?
Avid Care Ltd employs 50 carers.
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