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Global Support & Care

24 Thorndike Avenue, Alvaston, Derby, Derbyshire DE24 8NZ
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Care Provided by Global Support & Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Global Support & Care Ltd
  • Private Owned

Person in charge

  • Tsitsi Chedondo (Manager)
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Global Support & Care Reviews (7)

8.5

Global Support & Care has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years. Over all time Global Support & Care has 7 reviews.

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Showing 7 reviews matching selected criteria
Review from Peter K (Son of Client) published on 27 June 2025 Submitted via Website
Overall Experience
The manager and her team of dedicated carers were the best thing that happened to Mum over the last few months. They always treated Mum with respect, care and attention and often went the extra mile to ensure that she could remain safe and comfortable in her own home surrounded by all the things she needed every day.
The carers administered Mum's medication with care and attention so that she never missed anything. They took care of her lymphoedema leg wraps making sure they were always fitted correctly.
Mum and her family were equally happy with the dedicated care she received and the peace of mind it provided. (A far cry from the previous company who did not have Mum's care in mind at all)

Thank you to the manager and all at Global Support and Care from the family.

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Review from Jacqui C (Daughter of Client) published on 11 April 2025 Submitted via Website
Overall Experience

The carers at Global Support & Care have provided exceptional long term care for our mother. They have established a high level of trust with mum, treating her with respect even as she has become more challenging due to her vascular dementia. They have made mum feel safe, responded to her changing needs and been thoughtful & professional in all the care work they carry out. The consistency of the care has been established through the same carers attending to mum in the calls 3 times a day & some overnight stays. This has allowed Mum to feel more comfortable and open to accepting the support & care she needs to keep her safe & enable her to stay in her own home for longer. As a family we are eternally grateful for what the team have provided over the last few years. We wholeheartedly recommend Global Support & Care to any family who needs a professional, trustworthy & highly competent care service for a loved one.

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Review from Janet T (Daughter of Client) published on 23 October 2023 Submitted via Website
Overall Experience

Throughout Mum's care by the staff at Global Support and Care, the standard of care has been excellent. The staff very professional and caring and they have on occasion gone beyond their allocated times to make sure she was safe and cared for well. I would not hesitate to recommend this great team at Global for anyone looking for family care needs. Thank you again.

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Review from Sue M (Daughter of Client) published on 17 September 2023 Submitted via Website
Overall Experience

I highly recommend this team of carers who have supported my mum for over a year now. Consistently polite and friendly, with high standards of practice. Mum is treated like a family member; they go over and above in their duties. Their timekeeping is impeccable. Highly communicative and stringent record-keepers. We could not do without them.

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Review from Karen B (Daughter of Client) published on 6 September 2023 Submitted via Website
Overall Experience
My 84-year-old mother has been under the care of Global for a while now, I live a long way from my mother and I am so glad she is in the care of the wonderful ladies who see her every day. My mother can be quite difficult as she has dementia but they are so patient and caring.

Thank you from the bottom of my heart!

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Review from Gillian R (Daughter of Client) published on 22 May 2023 Submitted via Website
Overall Experience

Look no further this team are, in the words of Tina Turner, simply the best! You get a team who really cares about the well-being of their clients. They have been coming to my mum who is 90 and she loves them. They all have a laugh together. She has the same girls each day at a time which suits her, they are always on time and never in a rush. They are compassionate and caring. Don't hesitate and give them a call.

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Review from J W (Daughter of Client) published on 4 August 2022 Submitted via Website
Overall Experience

Over the past two years, my mum had been placed with 2 different care agencies which has been very disappointing. I was so fortunate to find this company, without a shadow of a doubt the most compassionate of them all, they genuinely go above and beyond to ensure that my mum is not only cared for but also treated like a human being you are fantastic, thank you! The happiest I have seen her for a long time.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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