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Palm2Palm Home Care

594 Green Lanes, Palmers Green, London N13 5RY
Palm2Palm Home Care Logo
Palm2Palm Home Care logo
Palm2Palm Home Care, London
Palm2Palm Home Care, London
Palm2Palm Home Care, London

Palm 2 Palm is a family run care agency, which delivers high quality care for individuals who wish to stay in their own homes.

They believe continuity of care is necessary to build a strong relationship between yourself and the carer. Palm 2 Palm’s carers are fully trained, competent and confident in the care they deliver.

Their carers promote independence and understand the importance of person centred care.

Care Provided by Palm2Palm Home Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £28

A full fee breakdown is available on request from our friendly office team. Please call or email for more information.

The price(s) shown are provided by the agency. Contact Palm2Palm Home Care for full pricing details and T&Cs.

Contact Palm2Palm Home Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Kasia Kubiak (Registered Manager)

Palm2Palm Home Care Reviews (20)

9.5

Palm2Palm Home Care has a Review Score of 9.5 (9.5) out of 10, based on 5 reviews in the last 2 years. Over all time Palm2Palm Home Care has 20 reviews.

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Review from Margaret G (Wife of Client) published on 22 August 2025 Submitted via Website
Overall Experience

My husband had his review and the next day the carers came. This was a totally new experience for both of us. I was immediately grateful as they were calm and explained everything they were doing. My husband we resistant for a while as he was used to taking care of himself but gradually he realised he needed their help. They worked with us as a family and their empathy and compassion showed every day. When he had to go into hospital for 3 weeks one of his concerns was that when he came home he would have a new team but I was able to assure him they would be the same. He came home unexpectedly I rang the office and it was arranged that they would be there in the afternoon to take care of him. The efficiency and the prompt response and the reassurance given to me was a relief. He began to look forward to their visits and I would frequently hear him chatting and laughing with them it was wonderful. Despite the negative press about the care sector my family and I are grateful to them

Reply from Mus Gulhan, Director at Palm2Palm Home Care

Thank you so much for your kind words. We're truly grateful for your feedback and pleased to hear that you've had a positive experience with our care team.

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Review from Joanne W (Daughter of Client) published on 21 July 2025 Submitted via Website
Overall Experience

amazing care team from management to all care staff they are all kind caring and have compassion and empathy my dad loves a laugh and all staff always make him laugh on every visit which is so important ,all carers go above and beyond with all tasks there is nothing they wont do i am personally thankful for all there kind care and support with my dads health issues and my mothers she does get confused and is hard of hearing but all staff have been so kind to her to all of us as a family we are very thankful and would highly recommend palm to palm care company to anyone.

Reply from Caz Davis, Deputy Manager at Palm2Palm Home Care

Thank you so much for your kind words Joanne, I will pass your compliments onto the carers.

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Review from R M (Son of Client) published on 16 May 2025 Submitted via Postal Card
Overall Experience

The carers arrive regularly within a reasonable span of times each morning. They get dad up and ready each morning and then carry out any domestic tasks that their time allows.

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Review from E M (Client / Service User) published on 8 April 2025 Submitted via Postal Card
Overall Experience

My carer is gentle, patient, caring, respectful and very attentive to all my needs. My quality of life has improved into a life worthwhile living. My entire home life has become better 100 fold. Each of my needs have been looked after mentally, hygienically and physically. I am made to feel as if my independence is still within my control and I still have a life worth living. I am very grateful for her caring and would not be here if it wasn't for her specialist care which she does so naturally.

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Review from J B (Son of Client) published on 29 October 2024 Submitted via Website
Overall Experience
I have worked in social care for many years so have first-hand experience of the quality of care and what that looks like. I have to say on behalf of Mum, myself, and my brother Mum's care cannot be faltered in any way. From the initial assessment of needs meeting to the very last day of support for Mum. 10/10!
Going the extra mile cannot always be afforded care providers and individuals but most definitely can be used as a way of positive feedback in our experience.
Being on the end of the telephone day and night was such a comfort giving us peace of mind and a friendly empathetic ear when needed. Second to none.
You should be very proud of the way you and the staff have conducted themselves as they are a credit not only to the company but the care sector.

Many many thanks.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for your kind comment, I will pass this message to the carers.

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Review from Y K (Daughter of Client) published on 19 March 2024 Submitted via Website
Overall Experience
To anyone needing home care, Palm2Palm is the company to use. I have had help for my mother in the past but nothing compares to the lovely friendly carers, who always greet Mum with a great big smile. They are gentle, attentive, reliable and very professional. They also take the time to listen

encourage and compliment her, which she loves. Nothing is too much for them. I’d like to say a big thank you to every member of the team, and keep up the good work! 10/10.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for your kind comment, I will pass this message to the carers.

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Review from D T (Daughter of Client) published on 19 February 2024 Submitted via Postal Card
Overall Experience

My mother's life has dramatically improved since her carer came to her house. The carer treats my mother delicately and with compassionate care. She has transformed my mother's quality of life. She is patient, understanding, and ensures my mother's needs are met with dignity and care. The carer's attention never waivers and her attention to detail is always 100%. My mother describes her carer as an angel that she has been blessed with.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for taking time out of your day to leave a review. I will pass your kind message to the carer.

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Review from Sharon J (Daughter of Client) published on 13 February 2024 Submitted via Website
Overall Experience

I would like to say I am very happy and so is my brother who lives with my mum with the quality of care my mum receives, my mum can be very challenging at times and the staff always remain both friendly and professional and do provide an excellent service and I know my mum is being looked after and treated with respect from the care staff at all times which gives us peace of mind.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for taking time out of your day to leave us a review, I will pass this on to the carers.

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Review from K K (Son of Client) published on 29 January 2024 Submitted via Website
Overall Experience

I cannot recommend the company, service and individuals enough. To a person all without exception who are all caring, thoughtful and courteous. Nothing was too much trouble. You won’t be disappointed!

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for sharing your experience with Palm2Palm.

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Review from Demetra C (Daughter of Client) published on 17 January 2024 Submitted via Website
Overall Experience
Palm2Palm is an exceptional company and provides exceptional services in caring. The carers/staff are fantastic and go beyond their duties to make their client feel special, and helpful to the family too. My mother was under their care for almost two years and we wouldn't have it otherwise. They give excellent service and support. Unfortunately, I lost my mother in December 2023 but having a father who will need caring too in the near future we will not hesitate to use Palm2Palm again. All we can say is a big thank you to them. They made my mum's difficult life feel easy. She always looked forward to seeing the carers - they were her friends and shared any problems that she had in her dementia mind. She was treated like a queen.

As for me, I was at ease knowing that mum was cared exceptionally well and I did not have to be with her at all times during the day which has given me the freedom to work and carry on with other daily chores. A big thank you from me.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for taking time to leave such a kind review, I will leave your message to the carer.

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Review from S R (Daughter of Client) published on 9 January 2024 Submitted via Postal Card
Overall Experience

I am very happy with the service provided to my father. He is making excellent progress and it is so reassuring to see him happy and comfortable with the carers. I would definitely recommend their services to my friends and family.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for taking time to leave a review about our services. I will pass your review to the carers.

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Review from I S (Daughter of Client) published on 5 January 2024 Submitted via Website
Overall Experience
Excellent service and support provided by Palm2Palm. The carers providing care for my mum are exceptional. In addition to their professionalism, they are kind, and thoughtful and go above and beyond their duties.
The service provided from the point of assessment to the care provided has been exemplary.
The relief to know that my mum is in safe hands cannot be measured, especially for what has been a difficult and challenging time, caring for mum and navigating additional support for her.
One of my jobs whilst working in local government, was to approve domiciliary agencies, Palm2Palm are of an extremely high quality and standard, which sadly is rare.

Cannot praise and thank this agency enough.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you so much for taking time to give us a review. I will relay this back to the carers.

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Review from Sophianos M (Son of Client) published on 16 October 2023 Submitted via Postal Card
Overall Experience

Carers always considerate to my mum. Am very pleased with the service provided. Always courteous.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you very much for your review and for your kind words. I will share your feedback with the team.

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Review from K K (Son of Client) published on 11 September 2023 Submitted via Website
Overall Experience

I found Palm2Palm very receptive to my mum's needs and provided a carer who clearly enjoys her job of caring and helping those who need care and attention. My mum's carer was very proactive in attending to her by asking what her needs were for the day and making the effort to converse with her the entire session. Palm2Palm are a professional company with a plethora of choices where some companies fall short of caring. I would absolutely recommend this company if you’re searching for care for a loved one.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

We really appreciate the positive feedback. Thank you.

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Review from Sheila P (Client / Service User) published on 29 August 2023 Submitted via Postal Card
Overall Experience

I am very pleased with the carers. They make a good connection with the service user and I feel that they are doing an excellent job.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for your kind words, I will pass these onto the carers.

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Review from P W (Daughter of Client) published on 6 July 2023 Submitted via Postal Card
Overall Experience

Cares and management are very polite ad understanding.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

We thank you so much for your review and kind words.

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Review from G G (Client / Service User) published on 31 March 2023 Submitted via Postal Card
Overall Experience

I am very happy with the care I've been getting, can't thank the team enough. They are very accommodating. Can't recommend this company enough. Very pleased with Palm2Palm.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you very much for your review. We are pleased to hear you are happy with our services, I will pass this on to the carers.

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Review from Shefika S (Daughter of Client) published on 17 November 2022 Submitted via Postal Card
Overall Experience
Me and my mother are very glad to have met Palm2Palm and my mother gets the care she required, also she is very happy and feels better feeling clean.

Thank you all.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for your review and kind words. I will pass your review on to the carers.

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Review from S C (Wife of Client) published on 15 November 2022 Submitted via Postal Card
Overall Experience

I'm satisfied with the carers. I'd like to carry on with this agency.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for your review. I will pass your review on to the carers.

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Review from Yasemin S (Wife of Client) published on 15 November 2022 Submitted via Postal Card
Overall Experience

I am happy with the carers.

Reply from Oya Onbasi, Manager at Palm2Palm Home Care

Thank you for your review. I will pass your review on to the carers.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 August 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Palm2Palm Home Care.

Awards / Recognitions (3)

  • Recipient: Palm 2 Palm LtdDate: Friday 30 May 2025
  • Recipient: Palm 2 Palm LtdDate: Friday 31 May 2024
  • Recipient: Palm 2 Palm LtdDate: Wednesday 31 May 2023

Meet the Team (4)

Kasia Kubiak Job Title: Registered Manager Joined: 2026
Kasia Kubiak

Kasia joined Palm 2 Palm in February 2026 after spending the majority of her adult life working in a broad range of care services.

Kasia brings exceptional regulatory and quality compliance knowledge and skills to our company.

We're really excited to see where Kasia guides the Enfield Team to in the coming months and years!

Oya Onbasi Job Title: Rostering Manager Joined: 2018
Oya Onbasi

Oya has been a key part of the Palm 2 Palm family since we opened our first office in Enfield. Oya's knowledge of our service users is unbeatable, and this makes her the perfect person to be our Rostering Manager.

Having worked in various roles within the company, Oya now oversees logistics for all of our carers and service users, ensuring consistency, meeting preferences and filling tricky gaps to ensure that nobody misses out on the care they need.

Despina Charalambous Job Title: Compliance Officer Joined: 2022
Despina Charalambous

Despina joined Palm 2 Palm following a very successful career with other Domiciliary Care Providers.

Since joining, Despina has utilised her skills and knowledge to enhance the compliance within our Enfield Office, which is maintained at the highest possible level, giving assurance to our local funders and the CQC.

Kirstie Dickson Job Title: Field Supervisor Joined: 2026
Kirstie Dickson

One of the most recent additions to our Enfield Team, Kirstie has hit the ground running and has already established great relationships with our care assistants and service users.

Kirstie spends a lot of her time out in the field carrying out assessments, spot checks and competency checks of our brilliant carers to ensure that everyone is receiving and giving the best possible care at all times

Frequently Asked Questions about Palm2Palm Home Care

How many Carers does Palm2Palm Home Care employ?

Palm2Palm Home Care employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Palm2Palm Home Care to verify any information. View our terms and conditions. Palm2Palm Home Care has an Enhanced Service - more info.