Home Care Providers Owned by Palm 2 Palm Ltd

My Mum & I have experienced a very caring considerate service from my Sisters main carer over the last two years. While we have been there on our visits. The carer has shown understanding and consideration along with the upmost respect at all times. My Sister is always pleased to see her carer and they have a good carer client relationship.

Extremely satisfied and happy with the service agreed and provided. The different members of staff who have visited me have been very polite, knowledgeable about my conditions, treating me with empathy and supporting me where and when agreed. Well done to all concerned and a big thank you.

The care organisation and all the staff are extremely helpful and flexible, providing additional care (such as overnight or accompanying mum to a hospital visit) when I've requested it and sometimes at very short notice.

I would not hesitate to recommend Palm2Palm. My father lives on his own and was becoming very confused with taking his daily medication safely and sometimes forgetting to have breakfast and a drink. Although he was a little resistant at first we agreed that Carers should call every morning to administer medication, offer help with breakfast and check on his wellbeing. I have met a couple of the Carers and they are really lovely - very professional, compassionate and respectful. I think Dad now enjoys having a chat with them. They generally manage to call within the allotted time slot. The management team are helpful and deal with any questions promptly. I now have peace of mind that Dad is in safe hands. Thank you to all the Carers.

My husband had his review and the next day the carers came. This was a totally new experience for both of us. I was immediately grateful as they were calm and explained everything they were doing. My husband we resistant for a while as he was used to taking care of himself but gradually he realised he needed their help. They worked with us as a family and their empathy and compassion showed every day. When he had to go into hospital for 3 weeks one of his concerns was that when he came home he would have a new team but I was able to assure him they would be the same. He came home unexpectedly I rang the office and it was arranged that they would be there in the afternoon to take care of him. The efficiency and the prompt response and the reassurance given to me was a relief. He began to look forward to their visits and I would frequently hear him chatting and laughing with them it was wonderful. Despite the negative press about the care sector my family and I are grateful to them

amazing care team from management to all care staff they are all kind caring and have compassion and empathy my dad loves a laugh and all staff always make him laugh on every visit which is so important ,all carers go above and beyond with all tasks there is nothing they wont do i am personally thankful for all there kind care and support with my dads health issues and my mothers she does get confused and is hard of hearing but all staff have been so kind to her to all of us as a family we are very thankful and would highly recommend palm to palm care company to anyone.

The carers arrive regularly within a reasonable span of times each morning. They get dad up and ready each morning and then carry out any domestic tasks that their time allows.

From the very start, Palm2Palm have proved that they are such a professional company. I cannot fault them in any way. The management team are always so helpful and polite. The carers are just wonderful, 100% trustworthy and competent in every way. Would not hesitate to recommend.

My carer is gentle, patient, caring, respectful and very attentive to all my needs. My quality of life has improved into a life worthwhile living. My entire home life has become better 100 fold. Each of my needs have been looked after mentally, hygienically and physically. I am made to feel as if my independence is still within my control and I still have a life worth living. I am very grateful for her caring and would not be here if it wasn't for her specialist care which she does so naturally.

As a family we're very grateful of the care mum has received. It's been outstanding and we feel very lucky to have been able to use them. All carers are lovely, caring and always friendly. They can't do enough for mum.

Words can not express for the help and love from all the team. Myself and all my family will be forever grateful for all the help you have my husband. A big thank you.

Many many thanks.

I have been very pleased with the care my nan has received from Palm2Palm. I have been impressed with how accommodating and supportive they have been with her changing care needs. She had a rapid decline and needed two carers at a time which they arranged at very short notice. As her health improved they supported the reduction in care level and encouraged her to mobilise and gain back more independence. They have got to know my nan well and have provided company for her as well as meeting her physical needs. My nan was not keen to have carers but she now knows her carers and enjoys her time with them. The management team have been very approachable and helped me with the practicalities of supporting my nan after she was discharged from hospital at one point and also general day-to-day things that help as I had not cared for an elderly relative before. Would highly recommend.

encourage and compliment her, which she loves. Nothing is too much for them. I’d like to say a big thank you to every member of the team, and keep up the good work! 10/10.

My mother's life has dramatically improved since her carer came to her house. The carer treats my mother delicately and with compassionate care. She has transformed my mother's quality of life. She is patient, understanding, and ensures my mother's needs are met with dignity and care. The carer's attention never waivers and her attention to detail is always 100%. My mother describes her carer as an angel that she has been blessed with.

I would like to say I am very happy and so is my brother who lives with my mum with the quality of care my mum receives, my mum can be very challenging at times and the staff always remain both friendly and professional and do provide an excellent service and I know my mum is being looked after and treated with respect from the care staff at all times which gives us peace of mind.

I cannot recommend the company, service and individuals enough. To a person all without exception who are all caring, thoughtful and courteous. Nothing was too much trouble. You won’t be disappointed!

As for me, I was at ease knowing that mum was cared exceptionally well and I did not have to be with her at all times during the day which has given me the freedom to work and carry on with other daily chores. A big thank you from me.

I am very happy with the service provided to my father. He is making excellent progress and it is so reassuring to see him happy and comfortable with the carers. I would definitely recommend their services to my friends and family.

Happy New Year to you all. Best wishes from myself and family.