Ella's Homecare Ltd Camden, Hampstead, Golders Green
105-109 Sumatra Road, West Hampstead,
London
NW6 1PL
Pricing depends on the complexity of the packages, and the indivudal need and support required.
Although we are always happy to negotiate on the best price especially where there at seven days of support required.
These prices are only a guideline, please contact Ella's Homecare Ltd Camden, Hampstead, Golders Green to find out the exact price for your requirements.
Ella's Homecare Ltd Camden, Hampstead, Golders Green has a Review Score of 9.9 (9.854) out of 10, based on 16 reviews in the last 2 years.
Over all time Ella's Homecare Ltd Camden, Hampstead, Golders Green has 16 reviews.
5.0 out of 5
Thank you so much for your kind words and positive feedback.At Ella's Homecare Ltd, we are committed to delivering high-quality, person-centred care, and we are truly pleased to hear that our team met your expectations-especially in supporting Alzheimer's care needs. Your recognition of our staff's reliability, professionalism, and compassion means a great deal to us.It was a true honour to care for your wife-she was a truly lovely and gracious person, and she will be fondly remembered by our team.Ella's Homecare Team
5.0 out of 5
The lady who owns the company is understanding, patient, honest and always has done well to match me with someone suitable.
I like to think everyone does their
Thank you so much for your kind words. It truly means a lot to know that you feel supported, respected, and matched with care.We are always committed to providing a service that honours each individual's needs, preferences, and identity-including respecting your non-binary identity at every step. Your comfort, dignity, and happiness remain at the heart of everything we do.Ella's Homecare Team
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience with Ella's Homecare. It was our absolute pleasure to support your brother during those 8 months, and we're truly grateful for the trust you placed in us.We're especially pleased to hear that you found our service reliable, responsive, and reassuring. Your feedback means a great deal to the entire team, and we're always here if you ever need our support again in the future.Wishing you and your family all the very best.Ella's Homecare Team
4.0 out of 5
Thank you so much for your kind and honest feedback. We're very pleased to hear that you're happy with the care and support provided to your parents-especially given their complex needs. It's great to know that our main carer and management team have made a positive difference.We also appreciate you raising the previous communication issues around carer changeovers. Following our discussions, we've already put improved processes in place to ensure clearer, more consistent communication moving forward. Your input has been invaluable in helping us strengthen this area of our service.Thank you again for your trust in Ella Care. We're committed to delivering compassionate and reliable care, and to continuously improving the experience for the families we support.
5.0 out of 5
Thank you so much for your kind words about our service. Your feedback is truly appreciated by the entire team. It means a great deal to us to know that our support is making a positive difference to your family. We remain committed to providing the highest standard of care and will continue to do our very best for your loved ones.Ella's Homecare Team
5.0 out of 5
Thank you so much for your kind and thoughtful message. We are truly grateful for your feedback and deeply appreciate the trust you have placed in us to support both your parents during this important stage of their lives.It has been a privilege for our Director and care team to work alongside your family, and we're so pleased to hear that the support has made a positive difference. We're especially touched to know that your parents have formed such meaningful bonds with their carers - continuity and connection are at the heart of what we strive for, and it's wonderful to hear how these relationships are helping build confidence for the future.Ella's Homecare Team
5.0 out of 5
Thank you so much for your incredibly kind and heartfelt words. It was truly a privilege to support you and your husband during such a profoundly difficult time. We are deeply touched to know that our team was able to provide comfort, care, and practical support when you needed it most.Your recognition of the way our staff approached every moment with respect, compassion, and dedication means the world to us. We believe that real care is about being present in every way possible, and were glad that came through in your experience. The bonds that were formed during this journey will always remain special to us.Thank you for placing your trust in us at such a critical time in your life. Please know that were always here if you ever need support in the future. Wishing you strength and peace in the days ahead.
5.0 out of 5
Thank you so much for your kind words. Were truly glad to hear that you were happy with the care your dad received and that our team could provide the flexibility and support you needed during this time. It means a lot to us to know that the carer was a great fit and made a positive difference. Wishing you and your family continued health and well-being and please dont hesitate to reach out if we can ever support you again in the future.
5.0 out of 5
Thank you for your kind words and recognition of effort, it was a pleasure to look after your aunt! We wish her all the best!
5.0 out of 5
Thank you for your positive review, your words means a lot to us, and we will keep striving to provide quality of service to all our service users. Have a Lovely day!
5.0 out of 5
Thank you for your kind words and review! It was a pleasure to look after your loved one!
4.0 out of 5
Thank you for your positive feedback! It’s always a pleasure to work among such an amazing family!
4.0 out of 5
Thank you for your kind words, it’s a pleasure looking after Dad. You have all been a very supportive family. Thank you for choosing Ella’s Homecare Ltd.
5.0 out of 5
Thank you for your kind words. It is an absolute pleasure to work amongst such amazing people who appreciate our efforts and support.
5.0 out of 5
Thank you; your feedback is very much appreciated!
5.0 out of 5
Thank you for your positive feedback, it is a pleasure to work with our lovely client and her amazing supportive family!
The Review Score of 9.9 (9.854) out of 10 for Ella's Homecare Ltd Camden, Hampstead, Golders Green is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Ella's Homecare Ltd Camden, Hampstead, Golders Green is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Gresa is the Director and Registered Manager of the company. She holds a Master's Degree in Management in health and social care.
Gresa has extensive experience in managing care companies, leadership skills, working with different Local Authorities and CQC and has achieved a Good CQC rating in June 2023 for Ella's Homecare Ltd.
Gresa oversees the day-to-day running of the company and ensures the safety of services, Effectiveness, Caring, Responsiveness, and a Well-led company that provides Quality care and compassion to vulnerable people's lives.
Lulzim is the Owner of Ella's Homecare, who deals with HR (Human resources) and ensures that the company hires suitable candidates. Lulzim ensures that all training, Identification, and DBS checks are completed accordingly.
Lulzim deals with IT as well as overseeing the company on day-to-day tasks.
All audits and quality checks are completed to ensure that the Company is providing quality care and regular customer satisfaction.
Mae is the Field care supervisor who is experienced in the health and social care field.
She has worked as a care worker for 6 years and has knowledge and experience in identifying client's medical needs. Mae assesses clients' medication and deals with complex care, such as Physical disabilities: hoists for manual handling, catheter care, Stoma bags, bowel evacuation, Palliative care, cancer care and many more.
Mae conducts spot checks and supervisions on a regular basis to ensure effective leadership and the quality of services is maintained.
Justyna holds a Bachelor's degree in Health and Social Care Management and brings a wealth of knowledge and dedication to her role as a Care Manager. She began her journey at Ella’s Home care couple years ago and has played a key role in the company’s growth and development. With in-depth knowledge of CQC standards and a passion for delivering compassionate, person-centred care, Justyna thrives in her leadership role, supporting both clients and carers to ensure the highest quality of service.
With many years of experience in the home care sector, Peggy has a bachelor degree in nursing and has become an expert in providing exceptional patient care. As a Field Care Supervisor, she ensures that the care delivered to clients meets the highest standards. Peggy thrives on meeting new clients each day, building strong, trusting relationships, and overseeing the team to ensure everything runs smoothly. Her dedication, hard work, and compassionate approach make her an invaluable part of the Ella’s Homecare team.
Chris has a strong background in corporate accounting, with many years of experience managing financial operations for large organisations. Now part of the team at Ella’s Homecare, he finds real purpose in using his expertise to support a service that makes a meaningful difference in people’s lives. Chris is passionate about ensuring financial stability and growth while staying aligned with the company’s mission of compassionate care. Chris is always eager to help.
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